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Posted in Forum: Talk Among Yourselves
I’ve paid off ALL my & my hubby’s CC off back in June because we want to purchase a house,(hubby retired).
I can not only not order from HSN online I can’t get into old or new account! I’ve complained to HSN on & off for the past 5+yrs that I never got an actual CC,(didn’t worry to much as it was only the HSN one).
Well needless to say now it’s an issue,(I NEVER got any warning about the issuing bank changing), both stink! I can’t order online, however I can still order from my TV,Posted in Forum: Customer Serviceso this weekend when online checking my autoship status stuff i noticed an xchange choice on a recent order for korres lip oil & korres body cr. odd because i have never seen xchange choice on hsn before. AND when i had asked previously about changing scent on a korres autoship was told they don’t allow scent change on autoships. figured it was something new so i clicked on the xchange choice for the lip oil just to see if perhaps it was allowing xchange for a diff korres lip oil. there was no other page appearing for me to put in any info or providing any info. then get an email saying ‘order has shipped’ & i now have an additional lip oil coming at zero chg. WHY? CS says-oh,this has been in effect for SOME products for 2yrs now & even tho there is no ‘different’ choice to make for an xchange hsn ‘assumes’ there was something wrong with the initial item shipped since i clicked xchange. AND WHEN I SEND BACK the supposed damaged item with their label it will charge me 7.95 to return the supposed damaged item. REALLY? Jeez,,, i didn’t need it xchanged & can send this small item with my own postage in small evelope SO I DON”T get dup chg for something i didn’t even WANT. don’t need this hassle. i assumed it was similar to qvc xchange policy/choices which is why i clicked on it in the first place. Is this new? or have i just been not noticing it before
Posted in Forum: FashionI am going to miss the two designers whose clothes I bought the most because it seems they are not coming back. So I will be done with hsn and I don’t like qvc so Walmart Target here I come
Posted in Forum: Talk Among Yourselvesanother chef gone. ming Tsai is gone he said he was coming back in the fall with brand new items,he seemed excited.i went on his line and he is completely sold out just two items. I went on the schedule of shows, typed his name in, it said sorry no such name is found.i know that hsn told us he was returning in the fall but I knew he was going after joy left hsn long Tsai and iman both were gone followed joy.
Posted in Forum: Customer ServiceOkay so I’m talking into my microphone because this is going to make it a heck of a lot faster I cannot find my account number I haven’t made a purchase a long time and I am trying to find my account number so that I can send it on my bill pay through my bank HSN when you call customer service does not give out the full number I have the last four digits in my banking bill pay but it doesn’t give me the rest of the number I am just sending it to them on my bill pay stating I don’t have a number how do I get my full account number so I can submit my payment I keep getting set back into a loop anyone that can help me would be greatly appreciated thank you so much