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Posted in Forum: Customer Service
HSN Customer Service,
I wrote before about my Order#: , Jade Ring, that never got to me. I have not heard back on a solution so may I offer one?
The ring came back in stock in a size 7, may I be sent that instead of messing up my Flex payments?
Please let me know.
Thank you,
Dawn**HSN EDIT- Removed personal information.
Posted in Forum: JewelryI have tried to keep my mouth shut about Joyce “leaving ” Such a hatchet job HSN has done. They have RAN HER OFF. They started cutting back the jewelry she brought and to make it even more difficult to sell they cut back her days. I saw it as a ridiculous slap in the face to one of their best and most popular designers. HSN is treating people so I expect to see them leaving in droves. I see she is coming back on in October and I am very grateful that I will be able to see her again but honestly if I were her I would have told them that to kiss my arse. This merger with QVC is turning out to be a very ridiculous move. I have watched them one time and their products are inferior and overpriced. HSN was the creme de La Creme and now you are running all of the great designers off. Basically all I ever buy is Joan or Heidi so I’m about done. Hope you guys are satisfied at HSN. You have up a wonderful experience
Posted in Forum: Customer Service(I KNOW SHE HELPS DIANE GILMAN PRESENT) SHE HAS SUCH A LOVELY GENTLE SOFT SPOKEN MANNER ABOUT HER. NEVER TALKING 100 MILES AN HOUR LIKE SOME WHO I WONT NAME. OR SAYING THIS IS SO SEXY 50 TIMES IN AN HOUR! PLS HSN HAVE YOUR HOSTS SPEAK IN NORMAL TONES AND SLOW DOWN!!!!!! BRING SHIVAN BACK (AND BILL GREEN – SO MANY OF US MISS HIM.)
Posted in Forum: BeautyI remember Lesa back when they were on HSN. I started with Jennifer and Lesa and CeCe way back then and I’m still with them! What wonderful products I have found with this line and so glad to find them on EVINE. I am now 72 years young 👍🏼👍🏼👍🏼
Peggy Rich-Pitcok
Posted in Forum: Customer ServiceI just loved the HSN App for tablets and used it nearly all the time to shop and order. The app allowed me to do everything I needed in that format and my tablet screen was much larger than my phone screen, so it was easier to use. I am so disappointed that HSN is no longer supporting this app. Please consider bringing it back. Since it was discontinued, I find myself shopping on Amazon and QVC more because they have tablet apps.
Posted in Forum: Customer Servicebought Copper Fit sneakers from HSN horrible! I called and returned them. It was out of the return period so instead of giving me my money they gave me spendable cash which was fine. I used the kash to buy a pair of Clark’s loafers that looked plastic and I returned them immediately just to find out only after calling (THEY DO NOT TELL YOU /THEY DO HAVE POSTED ANYWHERE!) that HSN would not credit my kash back. So they got both of their items back and I’m out of 70.00 bucks! Way to go HSN! Good way to take your customers money and keep your product to resell! What a rip-off!
Posted in Forum: ShoesI bought Copper Fit sneakers from HSN horrible! I called and returned them. It was out of the return period so instead of giving me my money they gave me spendable cash which was fine. I used the kash to buy a pair of Clark’s loafers that looked plastic and I returned them immediately just to find out only after calling (THEY DO NOT TELL YOU /THEY DO HAVE POSTED ANYWHERE!) that HSN would not credit my kash back. So they got both of their items back and I’m out of 70.00 bucks! Way to go HSN! Good way to take your customers money and keep your product to resell! What a rip-off!
Posted in Forum: Crafts & SewingI’m very angry with HSN right now. In August I ordered the foil pens on extended delivery. Today I got voicemail that my order was cancelled! What makes me mad is that after I ordered the foil pens auto delivery, HSN presented the foil pens for 8 more hours, I know cause I watched HSN that whole day. I have seen HSN present items & if they are sold out in an hour, that’s it, they are sold out but they kept presenting these foil pens knowing they couldn’t fulfill the orders. Now I have ordered the stencils and foils & have to send back the stencils I have already gotten. HSN needs to do better!
Posted in Forum: Customer ServiceI signed up for the synchrony transfer thin back on August 26 like the letters said to do. I signed up and it let me in. Once I signed out it would not let me in. Said it could not access my account. So I signed up again with different screen name and password. Once again once I signed out it would not let me back in ( September 1 was when I did that ). So I called and the guy was like are you sure your going throughout synchrony I was like yes. I was told to keep trying. So I have been. Guess what same thing they can not access my account, their system can’t find me, or their system is having technical issues or whatever. I would like to be able to get into my account so I can see what I owe. I’m sure they want their money on time. Which I have always be prompt with my payments and never late. I don’t understand why HSN switched over to this bank. It was much better the old way. It’s getting very frustrating when I check multiple times a day and can’t get into my account!