spendable kash rip-off

shopper922
09.14.19 4:44 PM

bought Copper Fit sneakers from HSN horrible! I called and returned them. It was out of the return period so instead of giving me my money they gave me spendable cash which was fine. I used the kash to buy a pair of Clark’s loafers that looked plastic and I returned them immediately just to find out only after calling (THEY DO NOT TELL YOU /THEY DO HAVE POSTED ANYWHERE!) that HSN would not credit my kash back. So they got both of their items back and I’m out of 70.00 bucks! Way to go HSN! Good way to take your customers money and keep your product to resell! What a rip-off!

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- HSN_Krissy
- Moderator
- 09.14.19 5:45 PM
Hi @shopper922, I really am sorry to hear that the item you used your Spendable Ka$h on didn’t work out. Any time an item is returned outside of our return time frame, the Spendable Ka$h issued would not be reinstated if it is used and the item is returned.

I’m all about making our customers experiences a better one and seeing that this is one of your first times receiving this type of Spendable Ka$h, I have reinstated the $70.07 in Spendable Ka$h for you which you can use on a future purchase before it expires on 11/13/19. Also, if the Spendable Ka$h is used and the item is returned, it will not be reinstated.