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Wow! I am speechless. I just saw it on the ShopHq home page. Farewell tour for Serious Skincare starts now and to stuck up. I sincerely hope they come back to HSN.
I remember a few months back, they had an evening show scheduled and then very last minute it was canceled because Dr. Dubrow was introducing a new product, the sanitizing lamp. I tuned in and Lynn (the host) was nervous and surprise of the sudden change announcing SSC will not be on because due to the current pandemic, they deemed selling and presenting the sanitizing lamp was more appropriate. I was furious myself because I missed their earlier show that day and made the effort to tune in for the evening show to hear it was canceled. Well, I guess my days of shopping at ShopHq will end this weekend.
Posted in Forum: BeautyPlease bring back Serious Skin Care. they have the best skin care ever, that really works. They sold more than anyone else on HSN. Please bring them back.
Posted in Forum: BeautyHello,
It’s been almost two months now I returned two items Order nos.167988326 and 1679883227 PRETTY VULGAR WRITING ON THE WALL EYE LINER. The items were posted in the same envelope using HSN return slip, there was no tracking no. on it. So far it has not reached back. I tried several times calling customer service, without any help. Last time I spoke to a nice women who told me that the item was directly returned to the vendor. Now in this situation what should I do and who can help me please. I paid more than $50/- for both of the items.
Thanks
What’s worse is the Diamond Press items were priced $19.95-29.95. So they’ve raised the prices 25-50 cents before lowering them a measly penny while keeping the outrageous shipping. I don’t care how collectible DP kits are, I refuse to play HSN’s games and will no longer support them. DP is starting to bring more items to there website and shipping is free. A lot of the new items they have were actually on HSN last year that sold out. I’ll wait a year and buy them directly from DP. I’m so fed up with HSN that I just shipped back $250 of craft products I purchased when they had Free shipping. HSN isn’t getting my money anymore.
I am your age and have gotten great qulaity clothes since i became a newby inJuly.
DG2 PONTE SLACKS AND BLAZERS BLOWS away the suits i bought for years in MACYS, LORD AND TAYLOR AND BLOOMIES. ALL THE LININGS RIPPED AFTER BEING WARN…DIANE makes the arm holds well sealed and her quality is fanatastic. I have returned some things from her and Guiliana but to be honest that’s with anything else. If i dont’ like how it looks back it goes.
OVERALL THE QUALITY is very good for the dollar. i don’t know why people complain. they should then go to the stores and see what they will get.
MACY’S has great deals and some great shoes, etc and their clearance BACKSTATE has great buys too. but other than that i shop on HSN now and i love it. i have rebuilt alot of my wardrobe and threw out some of my ugly clothes or things that were warn and old.
donated 8 bags of clothes in the past few months and replaced with stunning clothes.
Serious John posted on facebook that there were no shows scheduled on Evine- it brought me back to the days when they were vague about future shows on hsn. I didn’t buy from Evine, I was plenty stocked from hsn purchases!
Posted in Forum: Customer ServiceI received the wrong item in order ********** and would like to send it back. I can’t exchange (sold out) could you please waive the shipping fee. Thank-you
**Edited by HSN: Removed order number to comply with Community Guidelines**
Posted in Forum: Customer ServiceSo a few months back I ordered about 150.00 worth of items knowing I had enough credit on my account. After I received my items I get a letter in the mail telling me my credit limit was reduced due to the fact that I ordered the items. Now I thought this odd since I make my payments on time and on many occasions a week or two prior to the due date. I continued paying my bill each month and today I get a call from a bill collector. Why? well, apparently he said there was a 27.00 charge that did not clear. Why because you reduced my credit limit after shipping me my order. I received no calls from HSN nor the credit card company that HSN uses. I received no letters prior to this call either. So here is how I see it you let me use my available credit sent me my products and then choose to reduce my credit limit even though I pay my bill on time. Then to top this off you send my 27.00 charge from that order to a bill collector. All I can say is I am going to be paying off the balance on my bill, cutting up my card, and never ordering from HSN again. Even the bill collector was at a loss as to what HSN did.
Posted in Forum: Customer ServiceHello,
i am so disappointed in the packaging for my recent ,very expensive purchase of several HEIDI items .1. Why are the items package in HSN boxes ? Third time !!
2. The boxes are covered in BLACK AXLE GREASE AND FINGER PRINTS .
3 HSN demands outrageous shipping for each item that arrived in a small box for shipping socks or Ones small item .
I treated myself during this difficult Financial time due to the virus to get a big let down by a company I have supported for over 30 years .
Please forward my concerns to someone that can take a serious look . Feel like i deserve at least , New boxes and my shipping back in spendable cash . Very upset . Think I will buy direct form the vendor in the future . The items are expensive and for HSN to send a customer such awful , dirty packaging is a disgrace . TIA
On 1st page HSN ARCADE your nickname no longer appears. Shows no tickets current or overall. You don’t know if you are getting tickets after playing. I found out buy going into arcade, select rewards and this shows only your current tickets. After playing check to see if you received credit. Right down what you started with and keep up. This app is awful. Have complained for 10+ months about Eggz Blast, BLACK SCREENS NO TICKETS, fast clock and they could care less. They say something but never reply back so nothing is corrected. So sad.
Posted in Forum: HSN Arcadei love playing arcade.
playing the Games is all up, multiple pushes,can not move items. jumps back and forth.
hsn do you still want to keep arcade and causing so many problems just to play?
i enjoy shopping and playing games only now it is frustrating.
FIX ARCADE TO WORK WELL OR SHUT IT DOWN.GOOD CUSTOMER,
JEM
Ok… just played Mahjong and SHOWS my score for today/week/All time… I then went to .com and came back into Arcade Games page, went all the way down to see ‘all time’ tickets… AND THERE IS NO BOX SHOWING INFO (where it USUALLY IS). What am I to think? I’d LIKE to play-if HSN Arcade *DOES NOT* WELCOME ME TO PLAY IN Arcade ANY LONGER… SPEAK UP AND LET ME *KNOW* I AM NO LONGER WELCOME… WOW!
OH MY!! I have heard back from HSN and received the prize for the Daily TS Puzzle on August 13! It does take awhile but my faith in HSN has been restored:-)
Considering this seems to be a pattern now, I’d ask about it on Twitter @ HSN and @AGAshleyMoody. HSN seems to get back to people on twitter the very same day!
Moderator- 09.11.20 7:10 PM
Hi @maryf1962, sadly it doesn’t look like we have plans to bring it back any time soon. If you love fashion, you may enjoy Obsessed with Style on Thursday mornings starting at 7am ET, Shoe Lover’s Closet at 9am, Fashion Friday’s and not to mention the ever so popular The List!
Also, don’t forget to check out our online Program Guide to search for your favorite shows, guests, and hosts.