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I’m glad they cut way back on jewelry shows!
The clothes are so expensive now I cannot afford them on both HSN and QVC. Why are all the tops $50 and up? Some of the hosts always say what size they wear. OK so everyone wears an extra small apparently…… Hey its OK to wear a Large! I won’t say names but someone who looks like a Large on Thursday evenings insisting they are a Medium or size 8! Awwww….. I don’t think so.
Food–Really expensive as well. Meatballs for $50 when I can get a couple of packages of good name brand at the grocery store for $8.99/$6.99 each on sale.HSN and QVC ought to be trying harder to market to younger people, but most I know never shop on TV or have never heard of them.
I ordered and have received the Belinda slippers. The color is waaayyy darker than the pictures shown online on HSN and Kohls. There is NO warning label on the Belinda slippers. .
The representative at Muk Lucks stated that the chemical(s) are only applied to their hard sole boots. I wanted to ask her manufacturing questions, but I doubt she can answer them. These slippers were imported. Other countries are more lenient than the US with chemical use and processes of manufacturing. I am not saying the US does not use chemicals because they do all day long, but we have more checks/accountability in manufacturing.
I was a buyer/planner for 13 years. So, my manufacturing experience tells me take them back.
No problem and you’re welcome! Yes, I believe so, they no longer mention her name at all. A lot went on behind the scenes regarding the mess with that particular product, including HSN having to accept back the defective product at no charge…. this is an effort to distance themselves from JM and the entire mess that happened. I’m thinking that in order to keep the most popular items that JM had, they (HSN) had to proceed with changing the names and create their own brand name for said items, even QVC has a different name for the new “huggable hanger.” On Joy’s site, I see the original huggable hangers, but no way to purchase them.
Lady4Peace,
Thank you for posting this. Cancer runs very highly in my family and post like this are very much appreciated.If my memory serves, a while back, I read a post from you (if it was not you, my apologies) about a warning like that on Curtis Stone set of pans that you bought and the warning note was packaged with the pans. I bought the same set of 2 fry pans and the warning was not included on mine as I do not live in CA, however, I returned them to HSN after reading your post. One can never be too careful, That is a good thing the warning is listed on HSN for these boots but I do not think it was for that particular Curtis Stone set of frying pans on the HSN website.
I understand the State of California has a lot of these warnings that must be disclosed to their residents, not sure why all the other States are not taking the same steps.
Best,
Posted in Forum: BeautyJust saw that Allison Waggoner (former Evine host and related to Waggoner Chocolate) is on HSN with the Beekman Boys. She is the new CMM (Chief Milk Maiden) and will be the on air guest when the boys can’t be there. I’m happy to see her back on TV. She is quirky, full of energy, and fun to watch.
Posted in Forum: Customer ServiceI have been a long time customer of HSN. My mother introduced me when I was in high school. I’m sure together we have spent thousands and thousands of dollars. I’ve enjoyed watching with my mom, and seeing what Colleen is modeling or what fun guests are on. Recently (11/3/19) I saw a new computer being advertised, and I jumped at the chance to get it. It was the most beautiful laptop I’ve ever seen. Copper with Marble detailing. My boyfriend was gracious enough to offer to buy it for me as my Christmas gift as he knew I’m back in school and need a laptop. The order was confirmed and said we should expect delivery 11/13/19. Yesterday evening I asked him to check on the status of the shipping as I didn’t want there to be a problem with the delivery. That is when we discovered the order had been canceled with no explanation. Panicking we called the customer service line to find out we could not get through until tomorrow. He called first thing in the morning, and they gave him a verification line to call. They didn’t even bother calling him back! To say I was devastated is putting it mildly. I loved that laptop, and I’ve always had a great experience with HSN–So I couldn’t believe they wouldn’t even bother calling to notify us of such a change in order status. We have literally no recourse, and as the laptop is now sold out we have nothing we can do. I have to make other plans for my school projects, and the Christmas gift I was so excited about is ruined. I can’t even begin to say how disappointed I am. I don’t think I can/will be doing any more shopping with HSN… Which is also devastating to me.
Posted in Forum: Customer ServiceYOU SCAMMERS STOLE MY MONEY!!! YOU DENIED MY ORDER WHILE TAKING MY ***** MONEY AND STILL HAVE NOT RETURNED IT! I HAVE SPOKEN TO MY BANK AND THEY SAID YOU MOTHER **** ARE THE ONES HOLDING MY MONEY!!!!!! ITS BEEN 3 **** BUSINESS DAYS I WANT MY MONEY BACK NOW!!!!!!! APPARENTLY YOU **** SCAMMERS DO THIS A LOT WITH ALL OF THE MANY REVIEWS OF THIS HAPPENING TO SO MANY PEOPLE. YOU STOLE $317 DOLLERS FROM MY ACCOUNT AND I WANT IT BACK TODAY NOT NEXT WEEK!!!!!!!! **** SCAM OF A COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!
**Edited by HSN: Removed inappropriate language to comply with HSN Community Guidelines.**
Hi again! I, too, agree that it was great to see a Word game as the GOTW for a change ~ Angela (or whomever is in charge of selecting the games) seems to pick the same several games over and over (especially the Mahjonggs, Sudoku, Trizzle – 🙂, Bubble Boo – ugh, Landing Party – ugh, Kritter Krawler – ugh again, etc.). There are really SO many games available ~ it would be nice to see a more varied rotation (or maybe the most-played games). I see this week is Mahjongg Candy ~ with a score to beat of 120K! That seems kind of high ~ but I rarely play that game. Looking at the Leaderboard, many players have already exceeded that score. I wonder if Angela really gets some of the scores she posts! Most weeks her scores are average (or very low), so now all of a sudden she’s had two very high scores back-to-back! Hopefully HSN will add the alternative entry option back in the Rewards Store. I sent a message to Angela about that. Anyway, back to Word Wipe, how long have you been playing it? Even though I am tempted to try to spell long words, I, too, usually just spell 3-4 letter words first to clear the required rows and columns. I use Hie, a lot, too (along with Hue, Vie, etc.) ~ many of the same over and over. Which is another frustrating thing about the game. I know the main objective is to clear the boards as fast as possible, but it would be much better if a player was rewarded more for longer words and not using the same words over and over ~ that’s not a very good challenge. Thanks for the info about the bombs carrying over ~ I’d still like to know how many you can get each round. It’s difficult to pay attention to the info on the left side when you’re trying to focus on spelling words quickly and clearing the board! However, it’s still one of my faves, and now I have a new goal to obtain with it!! Maybe I’ll be better next time it’s the GOTW!! 😁
Posted in Forum: Customer ServiceI send back several well ment gifts from my mom who just doesn’t have the same taste I do. This was a week and a half ago. When should I expect the spendable cash credit to show up on my HSN account?
Thank you
When you purchase an item from Heidi Daus, she stands behind her products!
You should have a little card when you bought the item from HSN. There is the information you fill out and send it to the address. I received my defective item fixed within a short time back.
Posted in Forum: JewelryHi all, can someone please tell me what to do…I purchased a necklace from Heidi and the magnet popped out when I was wearing it. I popped it back in and now it will not latch close. I know she has a lifetime warranty and I went on her website to see where to register my jewelry and how to get it fixed and couldn’t find anything. I purchased it from HSN like I do all my stuff. Thanks!
Posted in Forum: Customer ServiceI decided to try HSN after being encouraged to do so from many friends who have used HSN. I tried to place an order for a camera but was denied Flexpay and charged the $300 anyways. So now I’m in a place where I can’t purchase the camera before I depart for my trip (as HSN has taken my money) and I apparently won’t have a camera arriving with the two day shipping I paid for. Of course this means me and my friends will no longer be using HSN, which is ridiculous for a company to do this, but I figured I’d post and ask what to do about getting my money back since now I’m out of being able to purchase a camera because of this company.
Per your response of expected ship date of October 16th? Really? Here it is NOVEMBER 2nd. Still not shipped. Please tell us what is going on and the reason for the multiple and lengthy delays…. and I do not believe “on backorder” is sufficient for a date specific auto ship. Both Beekman and HSN knew months ago exactly how many bounty boxes were needed, and since it was date specific, WHEN they were needed. Also, please give an honest answer this time. Thank you.
Posted in Forum: Customer ServiceHello,
We purchased a Delonghi AC/heater unit when it was a Today Special in May 2019. The unit cost almost $500. It worked fine as an AC;however, now that the weather is cold we tried using the heater and it does not work properly. The unit leaks and shuts off every 30 minutes because the water tray fills up that quickly. We called Delonghi and they agreed it’s a faulty unit. They told us to cut the cord and send them a picture of it before they could send us another unit. We did that and they sent the replacement. However, the second unit is refurbished and it, too, leaks just like the first one. After reading the most recent reviews about the heater, it’s clear that we are not the only ones having major problems with this unit. HSN supervisor Lance was incredibly rude, disrespectful and unprofessional when we called to explain the issues and to ask for our money back. He refused to provide a refund because it’s past the 30 day return time. How were we supposed know if the heater worked properly unless trying it when it’s actually cold? After throwing us a major attitude and telling us that he doesn’t read the customer reviews, Lance finally said to return the unit for store credit but that we have to pay for shipping. We checked and found out it will cost over $300 to ship. This is disturbing. HSN sold a faulty product and are still offering it despite the negative reviews. We are now stuck with two broken units, plus the leaking water buckled our wood floor. This is a complete disaster and HSN is not doing it’s part. I’ve been a customer for more than 20 years and have spent a lot of money over that time. How can HSN treat a loyal customer this way? We basically threw away $500 for an AC/Heater unit that only worked for three months. We are now stuck with a refurbished unit and another one with a cut electrical cord. Also, we paid for a new product not a refurbished one. My husband even asked specific questions about the heater during the live presentation and they assured him the heater worked great! HSN go back and listen to that air check you will hear the hosts answering my husband’s questions about the heater. We bought this specifically for the heater! This unit is a liability and a complete disaster. Shame on you HSN. Ever since you teamed up with QVC your quality has gone out the door. Please make this right. You should refund or credit our money AND pay for shipping. Listen to your customers when they tell you a $500 electrical product is faulty. This unit is a liability.
Posted in Forum: Talk Among YourselvesI found this on QVC by Joan Boyce. To all my besties. I’v been hesitant to post because the last 11 years have been the most wonderful years ever!. I will be leaving hsn. My last show is onn October 29th from 3 to 5 pm. the good news is there’s a lot on sale lol!the sad news is, I won’t be back. I promise I will stay in touch. a thaank you is not enough for the love support I have received. you guys are the best. it has been my homer that you have let into your homes. to say that you feel like family is indeed an understatement. be well,be kind and please know how much I love you. stay tuned.