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Posted in Forum: Talk Among Yourselves
hsn please fix your calling wait time it keeps saying traitor then 10 min for 30 minutes. hang up call back same thing. lower your bar level on google captcha it’s way too high. I cant post. google keeps making me do the street signs as if I’m a bot
Posted in Forum: Customer ServiceSooo idk what is going on. I placed an order and so did my husband (separately) and HSN cancelled all 6 items BUT still charged us! So there is over $300 taken out of our account and all the rep could tell me is that I wasn’t DENIED the flex pay but it has something to do with my bank card and I have to wait till tomorrow to find out… oh and I’ll get my money back in about 3 business days!! Ugh so frustrating as a NEW customer…
Posted in Forum: HomeI purchased a piece of luggage from this line late summer. The first time I used it was in November and two flights later the nylon was already ripped with just normal luggage handling and the handle collapses with just light directional pressure when NOT pushing the button. I left a voicemail for their company and haven’t heard anything back almost three weeks later. This product was expensive even on clearance but it’s very disappointing that they don’t rush to support defective/disappointing products. I’ve wanted to try her products for along time and sadly I regret that decision. HSN didn’t have any warranty time or info.
Brenda
Posted in Forum: Talk Among YourselvesReviews are important and I read them before making purchases. They’ve talked me into or out of buying a product, ONLY if the review id descriptive of the product.
I hate people who write. It’s not me, it’s icky, okay, my other half didn’t like it, I couldn’t read/follow the directions, or I bought ten but sent them back because I didn’t want them.
My all-time favorite is, I didn’t receive it, how can I review it? I know HSN/QVC sens an email asking us after a few days but you don’t have to answer just yet, save it for later. Why give a product a bad rating when you haven’t tried it out yet.
Reviews are necessary for us to know how something works, fits, smells, etc., please take time to be honest and descriptive.
Posted in Forum: Customer ServiceI placed an order and the money was taken out my account already for two payments. But then it was cancelled by hsn. So will you be sending my money back? That’s not cool at all!!!!
Posted in Forum: Fashionso, wondering how hsn works now??? Hadnt bought her jeans in quite a while,due to sizing issues. Got sucked in. They were pretty. ok ordered 2 pair. She touted go down a size. Did, & sorry, as the 1st pr. arrived today & I wanted to scream. Too small. Ok went to post review states I didn’t order this product. Usually states too soon to write review. lol Guess that’s our cool down period. Went to ck status of 2nd pr. What??? on back order? I would never have ordered. Actually glad, I guess cause they wouldn’t fit anyway so cancelled. IF I EVER get sucked in to order again, must remember to not even listen to what she & host say. Bunch of hooey. size down blah blah blah.