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Posted in Forum: Customer Service
I have not received my new card since the switch. Anyone else having this issue? And if so how do we resolve this issue?
Well… they still do it. As I said, being a guy I guess I focus more on the tech stuff, but I catch quite a bit of that “used car salesman” stuff even now going on.
Example: HSN sells a lot of prepaid “Tracfone” phones. Now, for people who don’t live on cell phones who want one just to have one for emergencies and occasional use, these are not a bad deal. They’re basic, cheap versions of Android phones that come with pre-installed minutes, etc. Fine. Just say that… they’re basic, do the basics, not for people who are HEAVY phone users, etc. But then, the tech rep (usually Lori) and Host will get on there with a $79 phone, and say things like, “This will do EVERYTHING that $1,000 phone out there will do….”. Well now… c’mon. BIG play on words. Ok.. will it make calls and texts and take photos? Sure. But will it do it nearly as WELL as the more expensive phones? No. They still have so-so screens, mediocre cameras, etc. It’s a $79 phone – period. And does not compare to something more expensive – period. But the wording used throughout many of their presentations for these would make the less tech-savy assume they’re better than they are. Again – they ARE a good value for the price – but should not be compared to things costing 10X more.
They tend to do the same with laptops. Low-end, slow processors, low amount of RAM, and they’ll use words like “powerhouse” on them, etc. They use the buzz word “It has a HD screen”, but the average person doesn’t realize that technically, “HD” is just 720p (low res)… if they don’t say “it has a TRUE HD 1080p screen”… it’s not HD by today’s standards we think of, etc. So typically, for around $599 you’ll get a laptop that’s being described as wonderful, but it has a slow processor, low component ratio, etc etc. That same dollar amount at a warehouse membership store will get you a laptop with a 3X better processor, 2-3 times the RAM, and a true 1080p screen, etc.
Anyway – those are just two examples, but similar things happen when I hear them describing electronics in general even today. It does turn me off because I think of all of the people out there who are not tech savy why are getting less than they should for the price with embellished presentations.
Yes. When you wear Gucci and LV it also represents a abundant lifestyle. The whole motto of HSN is VALUE. They stress value in every single product they sell. Buying a $1,000 belt goes 100% against all the company stands for. What value is that? We all know those designers are not of value. Is she too good to wear a belt from HSN? SMH annoying.
Hi lizzy171, is it because you are of the belief that while representing HSN, host should wear items that you can purchase via HSN? I’m sure you could care less what she wears in her personal life because of how you phrased the question. I remember Tamara, had this beautiful dress on one day and people were asking what dress she was wearing. She stated it was a dress she purchased on HSN years ago and it was no longer accessible. I was a little disappointed. So, if that was your point, I understand.
Posted in Forum: Customer ServiceOrdered the ring door view cam and host says extended warranty and ring protect + included. How do I subscribe to this protection? Was there supposed to be a voucher included? When I received the cam it tells you to download and make an account with Ring and has an included 30 day trial for the protection. Mine will be over soon so I want to know how will I access the included ring protect + that was supposedly purchased with my cam from HSN after the trial ends?
I have no idea why it bothers you…since you asked. I wear LV and Gucci with HSN clothing. I’m glad you don’t know me. I’m sure I’d get on your nerves.
Posted in Forum: Talk Among YourselvesWhy does it annoy me when Amy wears LV and Gucci selling HSN products?
Posted in Forum: Kitchen & FoodThanks for ordering the CStone Grill & Griddle Pan, order number #. During our presentation, we stated that the grill and griddle pan could be used on an induction stove. Unfortunately this model was not designed for use with the induction. You can still use it with all other stovetops.
We sincerely apologize for the error and we never want to misrepresent our products or services and hold your trust and loyalty in high regard.
If you’re not completely satisfied with the item you receive, please contact Customer Service by Email or by calling 800.284.3900 between the hours of 8–1am ET, seven days a week to arrange a return.
We apologize for this error and thank you for shopping with us.
Sincerely,
HSN Customer Service
Posted in Forum: Customer ServiceI want to than you for shipping my Andrew Lessman TS so quickly .
It arrived to day!CHEERS!
Posted in Forum: FashionHSN got rid of my favorite designers. I hope the host are looking for new jobs cause no one is staying for the oddball stuff they are selling & crafting stuff.
I agree, @jadiva, I was laughing right along with them. They are funny when they are together. Enjoy your watch…it is beautiful. I bought a citrine cuff. I don’t know why SanibelShelter even looked at your post. She wastes a good portion of her life saying nasty things about Colleen. I think Colleen is classy and elegant. I’m sure HSN does not pay her salary for being pathetic. But I do know who has a pathetic attitude.
Posted in Forum: Talk Among YourselvesLast evening I was watching Colleen and Robert Manse of Bali designs. They were so funny I could not stop laughing. Apparently someone on HSN’s FB page said Colleen was not being professional and she read the comment. I thought that person was very rude. I enjoy some laughter while shopping, what a great mix. Why do some people have to be so sour? With all the changes to HSN, last night’s show was a highlight in what is now a very boring shopping channel. I did purchase the lovely watch.
Hi Roslaund and welcome to HSN. At the bottom of a page you can submit your e-mail address for notifications as to the next appearance, which is usually two or three days prior. Example, today the feature is Bali with Robert Manse. If you go to one of his items, at the bottom of the page, is a place to enter your e-mail address for future shows. Another way is to go to the top of a page and where you see Watch, tap on it. It will bring up to watch live or you can go to HSN Program Guide. There is a search engine here and you can enter the vendor’s name, in this case, Robert Manse and it will tell you when he will be on. I hope this answers your question.
Posted in Forum: FashionI purchased a few “as is” items from HSN. The 1st item was received a few weeks ago was wrong size. Today, the second item had a stain … I kept it because it was very small and I was able to get it out. The 3rd item… was disgusting. It was a DG2 white embroidered tank top. It had been worn, washed and full of embedded stains. I wouldn’t have donated it was … that bad. What a turn off!
I called and spoke to a manager… they are paying for the return charges. Whoopee … Now I have to repkg and go to the post office.
I have ordered “as is” from QVC may times and never received used clothing. I guess I’m cured … I’m done buying “as is”.
I also cannot believe people wear items and return them after they ruin the garment too.