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Posted in Forum: Customer Service
Item was ordered on November 26th on flex pay and was charged the next day. My order says shipped but it wasn’t. When I tracked it, it says a label was created and hasn’t been given to UPS yet to ship. Today is December 8th and I have contacted HSN customer service. First person said it was shipped and UPS hasn’t updated on their end. That wasn’t the case. Second person there is a delay in warehouse and would be shipped soon and give it a couple more days. Third person said it shows shipped but I had to explain that if you click on tracking( which she obviously didn’t do) then it shows label was created but not given to UPS. I shouldn’t have to tell customer service how it works with shipping. Very frustrating cuz I’m just getting the run around cuz customer service doesn’t want to deal with it. Had similar issue with a prior order.
Posted in Forum: Customer ServiceHi 👋 I called customer service again today. My orders placed on Nov 26 and 27 have not shipped. Other orders i placed before and after that date have shipped. Customer service said I’m not alone. Poor answer. I wish I could cancel my orders. Why has my credit card been billed the first flex pays? I am really upset. I have been an HSN customer since the tootie days. Ps Qvc orders are being shipped faster. Go figure!
Posted in Forum: HSN TVI (we) would like to see more male hosts on HSN. I think “Bill Duggen” who demos Apple products and tonight I saw him demo the Delorean E-bike would make an excellent choice.
He’s funny, he’s kind, he speaks well, and he does his homework to ensure he is knowledgable and able to speak in detail about the product. Quite frankly, I think those who were HSN vendors make better hosts.
So HSN, please, consider bringing “Bill Duggen” on as a full-time host,
I (we) want to see more male hosts. Thank you.Posted in Forum: Health & WellnessWhy does Andrew Lessman and HSN feel the need to present viewer/product ratings. First of all … WE CAN READ THE INFORMATION PRESENTED OURSELVES. Andrew does not have to constantly “tap himself on the back” and read all star reviews over the air, AT EVERY PRESENTATION OF EVERY PRODUCT HE MAKES. What a waste of airtime and viewer intelligence. NO ONE else on QVC or HSN does that. I feel like I am watching “romper room (dating myself) or on a Mr. Roger’s Neighborhood how.
Posted in Forum: Talk Among YourselvesDoes anybody know when Bobbie’s retirement party on HSN is going to be? I heard awhile back it would be in December but no specific date was given.










