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Posted in Forum: Electronics
I have purchased multiple Tracfone phones from your sister channel QVC, and have been generally happy with them and their service. Â This past May 2026 I was able to purchase on the Tracfone website a year extension on my service plus an additional 1K of data. Â But now their website is non-responsive, and I cannot get to the point where I can put in my password and view my account. That means I cannot confirm my current usage; I cannot confirm that my current service will be extended past its current expiration date in July, based on the additional service I purchased in May 2026.
I have read online that Verizon recently purchased Tracfone and has been having trouble incorporating Tracfone into their business. Â But that’s not a reason why Tracfone customers should suffer. Â I think QVC and HSN should both respresent their customers to Tracfone management and get this resolved ASAP.
Posted in Forum: Talk Among YourselvesI don’t understand why they are so slow. They say that when they get a huge order of an item it might take longer to receive it, but their shipping has always been slow with everything I’ve bought in the last 25 plus years with them. The only company worse than them was QVC, but after I complained to them, my order actually arrived rather quickly, so I know they are capable of quicker shipping. HSN has lost so much of my business because of this. If I need something to arrive sooner than 2 1/2 to 3 weeks I buy elsewhere.
Posted in Forum: Customer ServiceIT NEVER FAILS, EVERYTIME I USE MY PHONE TO ORDER MY PASSWORD IS NOT CORRECT. WHY CAN I OREDER FROM QVC? HSN LAST MONTH YOU LOST FROM ME NO LESS THAN 8 ORDERS. ALSO YOUR QR CODE DOES NOT WORK. HSN YOU HAVE ALOT OF COMPETION AND I WENT TO OTHER SITES… SHAM ON YOU HSN.
Posted in Forum: HSN TVi started watching hsn several years ago and have purchased many things. am disappointed in the negative posts on this community page. I shop on both hsn and qvc and enjoy them both.