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Posted in Forum: Customer Service
I am very unhappy with my purchase . Very heavy items where packed together in too small boxes . My skincare packed with 2 waffles makers on top . My Crystal JB earrings packed with 2 complete HEAVY Utensils sets .
I called CS . They said sorry and expect me to send back leaked Skinn product in a thin plastic bag for a replacement . My smash earrings are sold out and Joyce will be leaving HSN . 30 YEARS AND ALL I get is a’ SORRY’
i EXPLAIN TO THE LADY I recently had amputation surgery and can’t leave the house or go down my stairs to mail a damage item back . You would think after 30 years of support she would have offer a replacement at no cost . Now I’M worried about the other expensive items i have in packaging . I never complain , but I feel like HSN no longer cares about the customer once the items ships . She had the Authority to offer at least spendable cash after clearing looking at my invoice to determine how the itens where shipped together as a Manager . Feel like she really didn’t care . I need to stop supporting HSN /QVC when the feeling isnt’ mutual .
Posted in Forum: Talk Among YourselvesI have noticed in the past others have voiced a shared frustration with the HSN website. Just an FYI I requested on COMMUNITY CUSTOMER SERVICE:
I have a suggestion to improve your website. This improvement would speed up the online shopping experience and decrease customer frustrations. Amazon has this option when browsing lists of items. Please add the option to display only items that are currently in stock. Below I have displayed how Amazon provides the option to customers. If the customer x’s the box, they display currently out of stock items.
Thx.AMAZON:
Availability
x Include Out of StockPosted in Forum: Customer ServiceRefund Cancelled Orders
Order number: ********** $137.54
Order number: ********** $137.54
Order number: ********** $137.54
I don’t know why you would do this. I cannot afford this.**** Edited by HSN – Removed Order Information ++++
Posted in Forum: HSN TVWhat a lovely host! She keeps the show moving along, makes appropriate comments and asks great questions. She puts the spot light on the PRODUCT and the GUESTS and not on herself. She is a great asset to HSN. There are many great HOSTS on HSN, but I haven’t followed her shows until seeing her today With Wolfgang. Nicely done. Wolfgang seems to enjoy working with her too.
Posted in Forum: Health & WellnessLive On HSN
Saturday, November 9
11:00 PM – 12:00 AMSunday, November 10
Today Special
• Liver Anti-Oxidant Extracts™
• Phosphatidyl Choline Liver & Brain Benefits™
• PC Liver & Brain Benefits + Liver Anti-Oxidants Kit
• Ultimate Friendly Flora12:00 AM – 2:00 AM
8:00 AM – 9:00 AM
12:00 PM – 2:00 PM
8:00 PM – 10:00 PMMonday, November 11
10:00 PM – 12:00 AMPosted in Forum: HSN ArcadeI think it’s time that HSN does something about correcting the problems with their games especially the mahjong games. They don’t mind taking our money for purchased items and when there is a glitch they fix it real quick. These games are part of my therapy after suffering two strokes and I like the Mahjong because they give me what I need. I’m not the only one having problems I understand this has been going on for a number of weeks.

