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Posted in Forum: Crafts & Sewing
I’m seeing a few posts on HSN Facebook about people calling customer service today and getting a refund on shipping on craft items from yesterday. While that is great for customers who purchased yesterday, a lot of people emptied their carts when they saw the shipping charges. What good does a refund on shipping do them. Craft day is over. Special pricing gone. If you ordered yesterday it would be worth a try to get a refund, but for most disappointed crafters it seems to me too little and too late. Happy Crafting Everyone (with what you have, cause yesterday was a bust for most).
Posted in Forum: Crafts & SewingOne more thing and then I am done with HSN. If you want a real wake up call get your invoices out from the last craft day and compare them to the orders you just placed from this craft day under “order status” and then the “order number”. It’s right there in black and white the exorbitant increase in taxes AND shipping. There was even a “shipping savings” column on the last one. It made me a sick looking at what they just did to us. Especially for the customers that did not and have not yet, caught it. Off to Create & Craft – Dish channel 221. Take care everybody!
Posted in Forum: Crafts & SewingI have never been so disappointed or shocked at a company as big as HSN to do what they did yesterday, Tuesday, craft day. To abruptly with no reason , although they don’t have to give a reason, not give the all inclusive one charge shipping for the day. That perk alone was worth millions in advertising as I’m sure HSN knows. Many crafters wait and might I add shop monthly, regularly, in anticipation of these craft days. HSN needs to be made aware of , that crafters spend ( many on impulse) more much more because of that one shipping charge. Like myself I bought only what I really wanted and that was in protest. I have and do shop a lot on HSN but now I will wait for a coupon or free shipping . Every thing comes from China so that was probably a part of their reasoning but it would have been big of them to address that before the craft day. I also believe many vendors were caught unaware and they probably suffered the most, especially Anna Griffin as she sells exclusive to HSN, maybe she won’t be so exclusive in the future.HSN needs to pay attention to PR, take a loss in shipping and keep your customers happy and repeated shoppers. I apologize for this long vent but worth it if HSN gets our message,
Posted in Forum: FashionSome of the population are only 5′ 2′ and fashion should be for every shape and size. I’m sorry bat wings are just not for a lot of us …can you please make some fashion without wings in your tops and not boxes so we don’t favor SPONGEBOB as in longer boyfriend style… loose fit with length solid and quarter length sleeves no Iron and linen classic colors and No Pleats basic. I always hear you say… if we have any suggestions let you hear it. I see these in Chicos and they look very nice sizes are not always available.Thanks,HSN,Marla W.
Posted in Forum: BeautyHas anyone who follows and buys from Dimitrii James Skinn Cosmetics heard him talk about him having an anniversary sale on HSN? I came from Evine and when he was on there once a year he would have an anniversary Sale?
Posted in Forum: FashionHats off to Mark for acknowledgement of a fantastic jean Democracy !!! It’s true once you find your fit up or down in weight you can still fit in these jeans . I personally only wear Democracy have for awhile last 7 years.I hope HSN gets better selection than aired tops are hit or miss the colors are so busy. I only get solids now and without a circle in the back cut out for us older with quarter length sleeve and longer in length fabric is soft and wash well also can’t say this for a lot of tops on HSN. THANKS, HSN and Mark c.