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Same thing happening to my account. What is going on HSN? Not really happy with the changes that are taking place.
I have to agree, the clothes are really frumpy looking on HSN. I really like Guilana & Hillary Scott when she is on. I use to like Coleen’s line but that is even changing.
Posted in Forum: HSN ArcadeNo Info or scores or games doing thru to completion.. Same for my daughters and 4 friends.. Know there have been sad changes to HSN…been customer 30 yrs! fun playing games while watching live show…..Help ! Thank you
Posted in Forum: Crafts & SewingIs the CC Enchanted Christmas collection coming to HSN?
Posted in Forum: Customer ServiceI’m accessing the HSN ARCADE using Chrome on my iPad Pro. The header no longer shows my current points & my lifetime points. It was fine earlier today. I cleared the browser history and rebooted my iPad. Didn’t help.
Posted in Forum: HSN ArcadeI’m accessing the HSN ARCADE using Chrome on my iPad Pro. The header no longer shows my current points & my lifetime points. It was fine earlier today. I clear the browser history and rebooted my iPad. Didn’t help. Does anyone else experiencing this problem?
Oh my gosh ladies, I just typed in to the web browser ‘where is Hal Rubenstein?’ and up popped your conversation! I couldn’t agree more with all you are saying I hardly buy anything at HSN anymore. Not only are the styles bad, the quality and fabrics are just, well not my cup of tea. Maybe the old CEO will start another place for us to find decent clothes at decent prices. I used to buy staples at QVC, but their stuff has gone down hill as well. Its been back to brick and mortar for me. I mean how many t shirts and polyester lounge pants can one person have? I want to try harder as I get older, not give up hmrph!
Moderator- 09.05.19 12:03 AM
Hi @inktwin! We’re so sorry for the inconvenience. While we can’t provide full account numbers online for security purposes, there are a number of ways we can help.
Please call Synchrony’s HSN Card Services at (844) 889-9676 for an HSN Private Label Credit Card or (844) 889-9674 for an HSN Mastercard. You can enter # to bypass the account number enter and reach the first available team member.
You can also contact Synchrony directly through their Facebook (https://www.facebook.com/SynchronyFinancial) or Twitter (http://twitter.com/asksynchrony). If you send your phone number by private message or DM, they’ll call you directly to assist.
The team can help process payments (and waive any fees), update your account details and answer any questions you may have on your account.
Again, we’re sorry for the inconvenience. Thank you for being an HSN Customer!
- Moderator
- 09.04.19 11:55 PM
Hi @acantu2! We’re so sorry for the inconvenience. While we can’t provide full account information online for security purposes, there are a number of ways we can help:
Please call Synchrony’s HSN Card Services at (844) 889-9676 for an HSN Private Label Credit Card or (844) 889-9674 for an HSN Mastercard. You can enter # to bypass the account number enter and reach the first available team member.
You can also contact Synchrony directly through their Facebook (https://www.facebook.com/SynchronyFinancial) or Twitter (http://twitter.com/asksynchrony). If you send your phone number by private message or DM, they’ll call you directly to assist.
The team can help process payments (and waive any fees), update your account details and answer any questions you may have on your account.
Again, we’re sorry for the inconvenience. Thank you for being an HSN Customer!
Posted in Forum: Customer ServiceOkay so I’m talking into my microphone because this is going to make it a heck of a lot faster I cannot find my account number I haven’t made a purchase a long time and I am trying to find my account number so that I can send it on my bill pay through my bank HSN when you call customer service does not give out the full number I have the last four digits in my banking bill pay but it doesn’t give me the rest of the number I am just sending it to them on my bill pay stating I don’t have a number how do I get my full account number so I can submit my payment I keep getting set back into a loop anyone that can help me would be greatly appreciated thank you so much
You should of gotten a letter a month ago that is when I got mine explaining that after 8-21 no payments scheduled with community will be processed that I had to set up a new account with Synchrony with my current HSN cc # which I did and made my payment that way. I received an email stating my payment was received and processed.. I agree this whole thing is a mess and we should of gotten our new account # to set up our accounts. If you made your payment with Commenity then no it will not go through.
Just got off the phone with them again. My blood pressure is through the roof. First of all she treated me like I was an and when I got frustrated and raised my voice I was told to “lower my tone”. Seriously, you people caused this by your inability to do a smooth transition and notify your customers properly. Will be paying this off and using something else to make my purchases, IF i make anymore purchases. I really hope someone from QVC/HSN is ready all of this.
Ok, here’s what I tried/noticed… DOES REGISTER SCORE & TICKETS EARNED PER GAME. Here’s how discovered… Went to HSN.com… under menu, clicked connect… then clicked Rewards… shows the PRIZE/TICKET REDEEM ‘item list’… & top right SHOWS-signed-in; current redeemable tickets; & all-time accumulated tickets. Opened Arcade in another window-upper right corner STILL NO NAME/INFO… BLANK. Played a game (Mahjong) , it DID show my high score for day. Went back to OTHER WINDOW- ‘prize page’ – & MY TICKETS WERE SHOWN AS ADDED/COUNTED FOR GAME IJUST PLAYED. REPEATED SEV TIMES PLAYING/CHECKING AFTER EACH -& ALL WAS COUNTED/ADDED. This is ‘my’ experience-TODAY. WILL IT WORK/STAY COUNTED? … Tomorrow will tell (HOPEFULLY). I suggest KEEP A LIST of games played/scores/ & any/all tickets SHOWN TO BE ACCUMULATED. May just be a ‘glitch’ (a REAL one this time, LOL) b/c I don’t see others’ having similar issues, just lucky ‘Us’, LOL, ONLY NOT. KEEPING FINGERS CROSSED IT ‘IS’ A GLITCH-THIS IS ‘MY’ THERAPY! Haha. GOOD LUCK-HOPE HELPS /WORKS FOR YOU & CONTINUES TO WORK FOR ME… 😃
PS-You can ‘Community’ contact me if you need/want and we can TRY TO FIG OUT TOGETHER – I’m DEF NOT computer savvy, but I’m WILLING TO TRY 👍😃💛
It knocked me out of a game I was playing and I couldn’t get the site to come up to show my total accumulated tickets or tickets received for any game I tried to play. This is serious for me since I have more then 10 Million tickets accrued. I have even shut my computer down and started it back up and still can’t get anything on HSN games. HELP, PLEASE! Hopefully someone in IT is reading these posts.
Well I signup new still can’t access my account to make payment I’m guessing they don’t want it or they would have better access this is ridiculous I’m so disappointed I forgot QVC was part of HSN now I will do my shopping with Amazon and walmart online I will miss David