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I guess their Buyer isnt buying the now fashions. I said a while back the clothes and shoes look like old people clothes and the funny thing is I am an old people. I am 7 0 but HSN and QVC are to old looking for me.
I have been watching one dress from G I started last Spring and today looked same dress and same price! A fashion you have had for sale for over a year and hasnt come down in price one dollar. Thats terrible. Who would go in a store and buy a dress thats been hanging over a year and has never came down in price? Plus the model wearing it looks like she was picking cabbage in the field all day. I keep watching for a sale price but no. Its like nails on a chalkboard when G talks about her fashions with little white sneakers.
I always look forward to Slinky’s spring/summer selection. So disappointed that they are not coming back. This is my favorite line of clothing on HSN. My closet is full of Slinky. Please bring back. Also please bring back Sharif Handbags.
Just ordered another pair of Slinky skinny pants which I don’t need but bought because Slinky will no longer be here and I love them. Listened to Helen on the video for the pants and she said without quite saying that Slinky will not be back. Sad to lose some of HSN’s most iconic vendors.
I agree that HSN is not following the distancing request. It’s as if the hosts are afraid they won’t be seen on camera. Then to top everything; they run this announcement form the CDC asking people to follow the guidelines. Looking at Lynn is disgusting. She’s leaning all over the presentation table, touching the Bose, leaning in laughing all over the machine that Leah Little is attempting to demonstrate. She (Leah) steps back and Lynn reacts as if she is trying to jump across the stand. I must say that Alice kept her distance and I applaud her for her professionalism. People, we see you and know you are there. Please set an example, and show you care.
Posted in Forum: Crafts & SewingOK, they really tested my patience this time. I ordered the Cricut Joy and 6 items to go with it on craft day. Got 7 packages and 7 different shipping costs just like everyone else. I got thru that OK but now I ordered two blades so I would have them. Same blade – quantity of two. It came back with two shipping costs again! They are the same blade and would easily fit into a small padded envelope together. I will not buy into this system. HSN apologized again and said it’s all up to Cricut. They determine how they are going to do the shipping and they also elected NOT to let us use the easy return label. We have to pay for it ourselves. Maybe they think they won’t get so many returns. The nice customer service gal said HSN is very aware of this problem since they have gotten so many complaints and ARE working on it. But in the mean time until and if they get something done all my items are going back and in the same 12″ x 12″ box. It all fit!
I was ordering slip on sneakers for 32.91 when I submit . it was 32.91 plus 5.50 SH .then $5.50 for 5 to 7 days”? hsn is gauging us customers!.I dont think those that ordered them paid much attention to it but once they get them and look at there invoice, I bet they all return them back to hsn. today’s special isn’t selling not one color.
Posted in Forum: Customer ServiceI have begged for help. I have been a faithful loyal customers for over 20 years. I have stopped ordering since I get none of the perks that go with getting emails. I check everyday and YES I have my preferences check to received them, I miss HSN and will start back ordering when I start back getting the emails NO MY EMAIL ADDRESS DOES NOT BLOCK ANY HSN EMAILS
I have to try this. I spent $20 in shipping for thin metal dies. There was so much more that I wanted to buy but didn’t because of the shipping. If HSN doesn’t go back to $5 shipping for craft days, I won’t be buying and more craft stuff from them. The up side of that is that I will save lots of money.
Posted in Forum: Customer ServiceHello,
I’ve tried placing an order for Christmas gifts back in November 2019 and I ran into the issue of never receiving it on my front porch. I talked to customer representatives and they processed a refund for both my orders. I ended up buying it from elsewhere since I was in a rush to get presents all in order. Now, I’m being rebilled for these two orders even though it’s been about 3-4 months later and when I contacted HSN, they said they’re waiting for the investigation. Well the investigation has been 3-4 months and I’m still expected to deal with an issue that has occurred several months ago? They said I should be expecting a “call” from the delivery company confirming if I’ve received it but I can’t sit around expecting to answer every call. I haven’t received a call since. Money is tight here and I’m afraid of these charges staying for several billing cycles so can anyone help me cancel these rebills?
My order is **********
**Edited by HSN: Removed order information to comply with HSN Community Guidelines**
Thank you for the info TLG! I just called customer service at HSN to see if I could get a Spendable Kash Credit on the $21.50 I paid in shipping. I tried the Chat thing but the page kept coming up with an error. I am happy to say that the very pleasant representative gladly reimbursed me $16 ( minus the $5 I would have spent) in spendable kash. Now I can slowly purchase some of the items in my Saved list before the price goes up or they sell out. For any of you that paid out a lot in shipping, please take advantage of this. I hope HSN goes back to the $5 fill your cart craft days in the future.
Posted in Forum: Crafts & SewingGet your CRAFT DAY shipping returned as KASH credit in your account. Go to your “Order Status”. Then look on the left hand column, click “chat”. A box will pop up, put in it that you want your Craft Day shipping back. A service rep will help you. The KASH credit is better than nothing. Oh by the way, HSN did not send me an email and I do not see any posting from HSN about this, a friend told me! Feel free to share this information.
I bought nothing yesterday. I am not going to spend a bunch of money on shipping. Back when the Q had their craft days, I stopped buying from them for the same reason. I heard them say they didn’t have that shipping deal but they had 5 flex pay. Big deal! We are still paying for it in full, no matter how far out the money is stretched. And their sales were not that great, if you ask me. $3 off for a one day only sounds more like QVC’s idea of a sale!
Anna Griffin has some things that are exclusive to HSN but not all of her products are exclusive to them. She sells pretty much everywhere, including her own website. Do a little searching, you will find her items in other places.
HSN was my go to place for crafts but if this is how they are going to be, that is going to change.
Posted in Forum: FashionHats off to Mark for acknowledgement of a fantastic jean Democracy !!! It’s true once you find your fit up or down in weight you can still fit in these jeans . I personally only wear Democracy have for awhile last 7 years.I hope HSN gets better selection than aired tops are hit or miss the colors are so busy. I only get solids now and without a circle in the back cut out for us older with quarter length sleeve and longer in length fabric is soft and wash well also can’t say this for a lot of tops on HSN. THANKS, HSN and Mark c.
Posted in Forum: Customer ServiceHello. i do not see any video playbacks of any of the crafting shows from yesterday. Why are they not posted yet? I checked the schedule for your Monday airings as well, and see no videos of those shows.
Is this just another thing that HSN has taken away from us?
Many of us lead busy lives and can’t watch HSN 24 hours a day, and look forward to watching the video replay of certain shows we missed. Or rewatching a video that contains items we may have purchased to get knowledge on the uses of the product.
I asked a CSR what happened she asked a Supervisor who said we got the 5 flex instead of $5 fill ur cart!! I told her that’s silly as everything is now on 3 flex anyway and they can keep their extra flex pay & give us back the $5 shipping or I could see Craft Day tanking.
We asked and asked for more craft days and now we have a few more per year it get sabotaged? Not good business HSN, not good at all!