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This happened to me several years ago with a large, heavy item. I ended up keeping it because I would have had to pay such a huge amount of money to return it to the company whose product it was. I have never used it since. I had no idea I’d have to send it back to anyone but hsn. This might not often be the case,but hsn should have made it clear at the time they presented it because if I had known I probably wouldn’t have bought it.
Posted in Forum: ElectronicsI am HIGHLY UPSET! While processing my order, I was IMMEDIATELY Denied Flexpay and my order was CANCELLED! To my SURPRISE, I checked my banking app and NOTICED that HSN Charged My Card ANYWAYS!!! WHY??? You DIDNT Approve me so WHY Would You Charge Me!!! I Need My Funds Back IMMEDIATELY PLEASE!!! It Is NOT FAIR For Your Company to Take MY MONEY and Not follow through on Your end! I have NEVER Experienced this with ANY OTHER COMPANY! PLEASE RELEASE MY FUNDS ASAP!!! I Am EXTREMELY Disappointed With Your Company! This is NOT how you treat a Consumer!!!
I saw this and used the coupon to buy 3 items, shipping totaled $17.50. So the $20 off more than paid for my shipping. If this was not offered, I would have bought NOTHING. HSN bring back $5 shipping or lose me as a customer. Period.
Did not more crafters see this $20 off if you spend $99 ON CRAFT DAY?
eat. Will be surprised if HSN brings back $5 shipping and if they do watch the prices start going up to make up for it. We all can beg them, complain to them or even threaten to not buy from them anymore, things probably won’t change. We all are savvy shoppers so start shopping! Elsewhere that is! CC website is great with great sales and tutorials all week. Amazon and Ebay are great sites with great prices and free shipping. So let’s stop complaining and move on.
Posted in Forum: Crafts & SewingOn line top of main screen: VIP Tuesdays, Today only, Save $20 on orders $99 or more w your HSN Card and code 182109.
Didn’t see this till after I placed my order, but I went back and canceled my order and redid it. My shipping was $20 total but this at least covered that.
QVC doesn’t own HSN. They are both owned by the same ‘parent’ company. It is only your opinion that they won’t bring back $5 shipping and so are all of your other predictions. Whether they do or not is immaterial to me because they have already killed off whatever interest I used to have in their craft days and have permanently lost me as a customer. Their prices are already higher than elsewhere, and there is nothing special about buying from them and no reason to do so when the shippng cost of most craft items is $5.50 and $3.50 is the minimum. Their words of how much they care and appreciate their customers are worthless in view of their opposite actions. I’m done with them.
HSN isn’t listening so I’m not paying their shipping anymore. The $5 ship cart has sailed and I’ll be surprised if it comes back.
Posted in Forum: BeautyHas HSN reconsidered? I wish they would bring them back!
Posted in Forum: ElectronicsHere we are, in the midst of a global pandemic as I explain at 2:30 AM how HSN has just blatantly abused my financial well-being without caring in the slightest. I want as many people to see this as possible. Obviously not for attention, I just want people to understand what major how major companies really handle situations with average, everyday people.
Sans the ironic opening, I had to buy a new laptop recently for my job. Since my partner was unemployed recently – for obvious reasons – I am now the only working member in our family. The MacBook I had been using for years ended up with a battery failure recently and I needed to quickly find a new computer.
A few weeks ago, a colleague mentioned HSN to me and this was the first thing that came to mind when I needed to find a new device. Since our house currently runs on one income for god-knows-how-long – AND the only true source of income for ANYONE in the house is dad’s laptop – I thought the FlexPay promotion was my savior! The payments were comfortable and I knew I’d still have the income and savings to pay it off quickly. I spent hours reading through reviews on different systems until deciding on which “funky bundle” to go with.
HERE’S WHERE $H!T HIT THE FAN, THOUGH:
I decided on a 13-in MacBook Air. My recent system was an Air. I like the convenience and portability. Everything was set. I entered all my information in, it showed me the total of my first payment (with an additional $87 in tax might I add), I took a breath and clicked the checkout button. VOILA – ORDER CONFIRMED!
I excitedly inform my partner, and my leads at work to let them know I’ll be caught up with everything as soon as my new laptop arrives. Then *ding* PayPal notifies me – [$THIS COMFORTABLE BUT STILL SIZABLE AMOUNT OF MONEY HAS BEEN DEDUCTED FROM YOUR BALANCE.] – Great! Payments been processed so we’re good to go!
One hour later, “Your order has been canceled…” – What? Why? I already paid for it…. and they haven’t given me a reason why it was canceled…? Is the transaction canceled? Or course not, my money is still missing… was it out of stock? Let me login to check. Maybe it’s something with PayPal? Maybe they didn’t recognize the email address I used. It wasn’t a gmail or “well known” email hosting name due to personal security reasons. So I simply update the email to my Gmail account and use me debit card instead of PayPal this time. All of this because HSN gave no reason why the order was canceled in the first place.
The SECOND time, I immediately get taken to an error screen. “We’re sorry, we’ve decided you’re not eligible for Flex Pay.” – So you couldn’t tell me that BEFORE I placed the order? You couldn’t confirm my “eligibility” BEFORE you happily took my money? Oh but that’s not even the kicker… *** ALTHOUGH THEY DECLINED ME RIGHT AWAY ON THE SECOND ATTEMPT THEY STILL CHARGED MY CARD!!!!! ***
So now I’ve been charged twice (have the bank statement screenshots to prove it if anyone from HSN wants to @ me, and I hope you do). The order was cancelled on HSN’s side both times and they STILL took the money both times.
Then when the only person I could reach was through chat… I was informed that they are “temporary authorization charges that will go away within 30 days.”
Oh but it took y’all 30 seconds to take it out only to tell me an hour later I couldn’t actually purchase the item at that price and I’d have to pay in full, AND THEN HAVE THE AUDACITY TO CHARGE ME AGAIN.To top that, now my bank has frozen my card due to “suspicious activity” and my internet bill is due tomorrow. So thanks for that, HSN.
Now I’m infuriated because COVID-19 circumstances have uprooted everyones lives and people are relying on the internet and remote working to get by. Yet, HSN promotes a cost friendly and convenient option of buying electronics, but will take the money and let you buy it before telling you “you’re not eligible.”
What self-respecting company carelessly charges their customers BEFORE denying them a product? Do people pay tuition to colleges they’re rejected from?
I may have been “denied” for FlexPay, but my money was happily accepted, TWICE, by your company before informing me so. And I don’t have days/weeks to wait for that and I have bills to pay so either get that money back in my account immediately or send me the dang laptop you’ve already charged me twice for!!!!!!!!!!!!
Posted in Forum: Crafts & SewingI sure hope they bring back the $5.00 shipping on the upcoming craft event. I did not purchase nearly as much as I would have on the last event. I actually found some of the items I wanted on Amazon (they have free shipping and free returns). I was very disappointed in the last event as I know MANY of you were with no fill your cart for $5 for the day. It really isn’t worth disappointing your crafting community HSN. I think you’re really going to take a hit if you don’t bring it back.
Although coronavirus has been around for awhile, Covid-19 is a new strain. So not all cleaners will be effective. I don’t think HSN will be bringing back Joy’s cleaner. Are you not aware of the thousands of negative reviews and the people who have claims that the cleaner was harmful? There is also a 3 million dollar pending law suit between Joy and HSN. You can Google…it’s under Tampa Bay Times.
With so many OTHER Crafting Websites offering free or at least buy $25-$70 and free shipping it is crazy to pay for shipping on EACH ITEM here anymore.
The last Craft Day I didn’t buy a single thing, and I used to buy $300-$500 at least EACH craft day… that won’t be happening anymore unless HSN BRINGS BACK $5 SHIPPING!
Hi All, Big Hugs, Stay Safe & Happy & Laugh Often ~
~ Still haven’t decided where to go for Easter / Passover – The Living Room or stay in the Kitchen.
~ PSA: every few days try on your DG2 jeans just to make sure they fit, ’cause pajamas lie.
~ Homeschooling – 2 students suspended for fighting, and 1 teacher fired for tee many martoonies.
~ I don’t think anyone expected that when we changed the clocks we’d go from Standard Time to the Twilight Zone.
~ From a distance, I saw my neighbor talking to her cat. It was obvious she thought her cat understood her. I told my dog and we both laughed ourselves silly.
~ Quarantine Day…I can’t remember: Went to this restaurant called THE KITCHEN. You have to gather all the ingredients and make your own meal. I have NO clue how this place is still in business.
~ My body has absorbed so much soap and disinfectant lately, that when I urinate it cleans the toilet.
~ Day…who knows, of Homeschooling: One of the little monsters called in a bomb threat.
~ I’m soooooo excited – it’s time to take out the garbage – what should I wear?
~ I hope the weather is good for my trip to Puerto Back-yarda.
~ Classified Ad: Single person with Toilet Paper seeks person with Hand Sanitizer for good clean fun.
~ Day…infinity, of Homeschooling: Student just said, “I hope I don’t have the same teacher next year.”Tell-Tale signs that you’ve reached “Quantum Quarantine”
> While putting on makeup (or shaving) you apply it directly on your mirrored image, thinking you’re on the other side of the looking glass.
> Then you drag your 3-way mirror into the living room and throw a party.
> You’re suddenly reunited with your childhood imaginary friend – then wouldn’t you know it, her evil twin shows up.
> You find yourself looking forward to digging stray socks out of the dryer vent to increase your hand puppet family.COVID-19 AFTERMATH ~
> Millennials created a baby boom following stay-in-place restrictions, their offspring are know as the – Coronial Quarantees – who excessively bathe.
> You’re waiting in a long checkout line and three guys in front of you are wearing masks. You’re relieved to find they’re only robbing the place.
> Mexico has permanently closed their borders to all immigrants and has built a 1,954 mile border wall, in two days.**Edited by HSN: Removed photo containing link to outside site to comply with Community Guidelines**
See “SLINKY is NOT leaving HSN per Customer Service”. I heard back from Erica and Melissa!!! Great news!!!
I hope that slinky will be back but…… the other week when Iman was on she was saying that she was back BECAUSE of the ppl calling into HSN requesting for her return….. so maybe we ALL need to call in and complain that she is not on it’s worth a try…. what say you???