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Posted in Forum: Talk Among Yourselves
A few of my concerns:
The purpose of having guests from the company of the brand presented is so that they can inform us of the product being sold. I agree on QVC more hosts than not do not allow the representative to speak enough to inform about the product, which is a concern for the buyer.
Also, the shipping costs have to change. Why not do what HSN did in the past, and ship all items purchased in one day, going to the same address, for one price. QVC says they have free returns for changing sizes and the hosts boast about this constantly, but they do not tell you that if you want to go to a tall or petite from a regular, you are out of luck. No free returns on that.
If you order on QVC and five minutes later decide to cancel, you usually cannot; yet it stays in the first mode for long periods of time before moving on to being ready to ship. At least HSN gives you the day to make the final decision, And now on QVC saving it in the cart for 1 hour is gone too putting the pressure on us to buy immediately.
Posted in Forum: Talk Among YourselvesOn the QVC community boards someone objected to Sam’s Club now requiring all in- person purchases be made by Smartphone. There was some question there about why a vendor would do this and other objections to it. We all know apps are tracking devices (essentially spyware), providing a ton of information about individuals and their purchases, sites they visit and area codes they talk to. The simple answer may be that Sam’s Club, like others, is making use of another income stream –selling information about its customers. Seems obvious to me.
Posted in Forum: FashionI am currently looking at Hsn on air. It is very disappointing and sad. I miss seeing the pure professional models of Kenya, Victoria and many more. Well good bye to many hsn shoppers as I have been with hsn for over 30 years. I told my friend that we should get as much of Iman’s items as she departed from Hsn. Antthony is still around so is Colleen. I remember the Terry Lewis days and now this.
Just my few cents of words.Posted in Forum: Customer ServiceA change of this magnitude is difficult on everyone from hosts to models and management as well as viewers. It is a not easy nor possible for everyone to uproot their lives to make this move, which many people don’t think about. While I buy from both QVC and HSN, I’m happy to know that HSN will continue. Wishing everyone the best.
Posted in Forum: FashionI was interested in ordering the Vivica joggers and matching hoodie but I couldn’t fine the size chart specifically the inseam for the pants. Any idea on where/why? I did find the hoodie which seems the normal QVC sizing.