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@snoopster, you have about 8 pages of nothing but complaints. Your screen name may be the most revealing thing about you. HSN moderator’s have spent a lot of time apologizing for your many grievances. Are you even a real customer?
Posted in Forum: Customer ServiceSo, today, with the morning off from work, I decided to take a look at the items available from Joan Boyce. Since she’s leaving, I figured there might be some good deals, so I selected the option to sort the items from the lowest price to highest. What a mess, it’s so distracting and not fun at all having to look through all the “As is” and “Sold Out” items – so I didn’t continue, and likely won’t be purchasing anything today.
I have absolutely no interest in “As is” items; if I wanted something used, I’d go to a local garage sale. And if it is “Sold Out”, I don’t want to look at it either, if the intention is that I am going to mark something as a favorite and hope it may appear again, that’s just not going to happen – there’s a whole big world out there and if I want something I can usually find it – or something comparable immediately elsewhere. HSN might find it helpful to have these sold out items marked as favorites, but I am just not willing to spend my time making that effort.
It would really improve the online shopping experience if there were options that allow users to select whether they want to view “As is” and “Sold out” items. That’s part of what people value about shopping online, the ability to search specifically for what they want. There is a checkbox to select to show only “As is”; it would be great to have a checkbox added for “Hide As is and Sold Out”.
Posted in Forum: JewelryJoin the Adventure
Mine Finds by Jay King
live on HSN October 4 – 7Friday October 4
12a – 2a with Suzanne Runyan
9a – 11a with Shannon Fox
1p – 4p with Lynn Murphy
7p – 9p with Colleen LopezSaturday October 5
2p – 4p with Lesley Machado
8p – 10p with Adam FreemanSunday October 6
8a – 10a with Valerie Stup
7p – 9p with Sarah AndersonMonday October 7
8a- 10a with Debbie Denmon
6p – 8p with Lynn Murphy
Those are very good tips! 🙂 I hope people listen to you
and learn something. I try to buy very carefully, too, because
money is tight–and like you, I really try to think it out before
actually buying something. Do whatever research I can, etc.And it does help keep the return rates down, as much as
possible. Which I’d think companies like HSN would
appreciate! 🙂 JollyJelly
oh you are delightful. My channel flippers…..agree with you on the hard sell….ugh. I still purchase DG jeans, but since several years ago she touted “the women paint these by hand” I am 70 had many had painted jeans in the 70’s, so imagine my “freak out” when I received a pair of jeans with an iron on applied!!!!!!!!! I was so livid I went all over the internet, everywhere I could on hsn, ha & hsn wouldn’t even post my review. Wasn’t as bad a problem when she switched from real studs on the jeans, still called them studs & I found out those were iron on.
Posted in Forum: Crafts & SewingI am so frustrated! I ordered the Crafter’s Companion TS shortly after midnight for the auto ship and Gemini Mini. I was told I got it. Then they sold out. The next day they had ordered some more of that configuration. I could have ordered it then and gotten it. Or I could have gotten the TS on auto ship without the Mini. I would have been glad to do that. But I missed out on that too because I thought I had it from the night before. It showed my order was being processed. Now I get a email that they are out of stock and if they don’t get more in in the next 15 days they will cancel my order! WHAT! That’s not good business! Who is keeping track of the inventory!! I am so mad and there is nothing Customer Service can do about it but say they are sorry. I am going to try to contact Crafter’s Companion and at least tell them what is happening. I am so mad that I am done with HSN and Crafting Day. Back to Create and Craft.
BUYER BEWARE. CHOCO NUVO CONTAINS PLANT STEROLS WHICH CAN CAUSE DIARRHEA. I’VE HAD A PROBLEM W/IT & ADVISED HSN & PROCAPS THAT THERE NEEDS TO BE A WARNING ON LABEL. I’VE HAD BOWEL SURGERY & DIAR & CRAMPING HAS BEEN A SERIOUS PROBLEM FOR ME. FYI
Most of our country is made in China, LOL. And IMAN grows richer because people appreciate her talent for fashion. It’s not like HSN, is giving her anything she puts her heart into what she does. Where do you shop where you can buy USA products only? You’re probably wearing something right now made in China.
TOO BAD. I’M TIRED OF HSN MAKING BILLIIONAIRES RICHER BY OFFERING GOODS MADE IN CHINA.
Posted in Forum: Health & WellnessLive On HSN
Saturday, October 12
11:00 PM – 12:00 AMSunday, October 13
Today Special
• ChocoNuvo
• CoEnzyme Q-10 200 mg
• CoEnzyme Q-10 200 mg with Vitamin D3-1000
• CoEnzyme Q-10 200 mg with Vitamin D3-2000
12:00 AM – 2:00 AM
8:00 AM – 9:00 AM
12:00 PM – 2:00 PM
8:00 PM – 10:00 PMMonday, October 14
9:00 PM – 11:00 PM
@hsn_jordan
I don’t remember if we must post our scores each time we beat the score?
Thank You
MaMaCK
Posted in Forum: HSN TVIs HSN not doing it anymore? It was always like the middle of October,but it’s not mentioned on the programming guide at all. I asked customer service back in September and they said they didn’t have any information on it and recommended other holiday shows coming soon. VERY disappointed if it’s gone,I used to watch it/shop it from beginning to end. ;__;
Wow SanibelSheller, you don’t seem to miss an opportunity to blast Colleen Lopez. We get it…you don’t like her. I truly doubt HSN is trying to limit her airtime. I’m sorry you have such a problem with her. I would guess she must be their number one seller. Just let it go…I’m sure you’ll feel so much better.
Posted in Forum: Customer ServicePurchased an “as is” Slinky set. Arrived today but it has dozens of spots on it. Called customer service to return. Even though the description of this as is item plainly states that “standard return policies apply”, turns out to not be the case! Spoke to two different agents. Both confirmed I am stuck with paying shipping BOTH WAYS for this defective product because it was as is! Really HSN? Do you really think folks are willing to gamble on buying pre-returned items when they realize you don’t bother to inspect them before reselling them and that the customer assumes all responsibility for all receiving and return costs??? This is incredibly disappointing. Been shopping with you guys for over 20 years. I’ve spent thousands $$$ buying your products. Guess it’s time to part ways. This is a horrible way to treat your customers!
Posted in Forum: Customer ServiceI don’t understand why the card isn’t eligible for flex pay however you still take the money off the account. Please let my bank know to refund my money on the account with the email at **********. It doesn’t make sense for my card to not meet your requirements for my purchase but meet your requirements to take money out of my account.
**Edited by HSN: Removed personal info to comply with HSN Community Guidelines.**