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Posted in Forum: Customer Service
I was given Spendable Kash in lieu of a refund to original payment method because I returned defective earrings.
I used it and purchased 631-913. The necklace would sit on one side, so I would straighten it. When I did this, it would flip the other side to sit sideways. It was returned for being defective.
I spoke with your chat agent. She claims I received the Spendable Kash as a promotion, and it is now expired. I did not receive the Spendable Kash as a promotion. It was a refund because a pair of earrings I purchased from HSN went down in price, and I reached out to HSN and notified them of the price drop within the required time frame.
Since it is money that I used on HSN merchandise that went down in price, I would like my money returned to me.
Posted in Forum: Crafts & SewingWhen will HSN have more Cricut Makers and bundles in stock?
Posted in Forum: Crafts & SewingIt would be so helpful when HSN posts a craft die they would include a photo of what the die says or looks like! Those backward pictures does not help one decide to buy.
Posted in Forum: HSN TVFirst I agree with some of the comments, of the quality of their stuff, and some of their “new” vendors. I have several of Imans pocketbooks, and last year when I queried about them, I received a response from Customer Service that they were returning in January. But now I know what’s going on. I wish I can get some more of those bags. The prices at the stores are 4 times more than what we payed at HSN.
DARN SHAMEPosted in Forum: Customer ServiceOn January 16th I ordered me some AirPods and I did flexplay so when I ordered them a payment of $45.84 came out for the month of January. No new payment was supposed to come out until February which would only be $33 but a couple minutes ago my card was charged again for $45.84 and it wasn’t a charge for February , HSN charged my card twice for January and I would like that money back ASAP ! And I would like to know what’s going on
Please get back to me