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Posted in Forum: Talk Among YourselvesI tried to log in and make my payment which was due today. I now have to try to locate my HSN card and evidently set up a new account? Also, I got an email from Credit Karma today saying that my HSN Account had been closed by Synchrony Bank. It’s in good standing so I have no idea why they would have done this. Bad decision on HSN’s part.
I seriously doubt that leaving is Joan’s idea. They have been cutting back on her visits for some time. When QVC and HSN merged everything has started going downhill. I really only watched HSN for Joan and Heidi. So doesn’t look like I’ll be around much longer
I registered my HSN credit card number with Synchrony over a week ago. I received a confirmation email and a bill pay reminder with a link to access my account. I have tried for over a week on three different devices to log into my account and pay my bill. I am unable to access my account. Keep getting a process error message that says they are having technical difficulty retrieving my account information and to try again later. This is beyond frustrating. Called Synchrony and they had absolutely no idea why I’m getting the message and can’t access my account. The woman I spoke with tried to tell me it was because I registered my HSN card and not the new one, which I haven’t received yet and I’d have to re-register. I know that’s not right because the latest email I received shows the last four digits of my new card number, so I know they’re connected. Guess I’m just going to have to pay my bill by phone.
Moderator- 09.06.19 5:08 PM
@jazzzy12,I’m sorry for the inconvenience! We definitely want to make this a smooth transition for you. While we can’t provide full account numbers online for security purposes, there are a number of ways we can help:
Please call Synchrony’s HSN Card Services at (844) 889-9676 for an HSN Private Label Credit Card or (844) 889-9674 for an HSN Mastercard. You can enter # to bypass the account number enter and reach the first available team member.
You can also contact Synchrony directly through their Facebook (https://www.facebook.com/SynchronyFinancial) or Twitter (http://twitter.com/asksynchrony). If you send your phone number by private message or DM, they’ll call you directly to assist.
The team can help process payments (and waive any fees), update your account details and answer any questions you may have on your account.
To sign up for Eservice, you will need your full account number. Your next statement, which should arrive within a couple of weeks, will provide the account number you need to sign up.
Again, we’re sorry for the inconvenience. Thank you for being an HSN Customer!
- Moderator
- 09.06.19 4:57 PM
Hi, @scott666! I’m sorry for the inconvenience. While we can’t provide full account numbers online for security purposes, there are a number of ways we can help:
Please call Synchrony’s HSN Card Services at (844) 889-9676 for an HSN Private Label Credit Card or (844) 889-9674 for an HSN Mastercard. You can enter # to bypass the account number enter and reach the first available team member.
You can also contact Synchrony directly through their Facebook (https://www.facebook.com/SynchronyFinancial) or Twitter (http://twitter.com/asksynchrony). If you send your phone number by private message or DM, they’ll call you directly to assist.
- Moderator
- 09.06.19 4:52 PM
Hi, @chris1966! I’m sorry for the inconvenience. While we can’t provide full account numbers online for security purposes, there are a number of ways we can help:
Please call Synchrony’s HSN Card Services at (844) 889-9676 for an HSN Private Label Credit Card or (844) 889-9674 for an HSN Mastercard. You can enter # to bypass the account number enter and reach the first available team member.
You can also contact Synchrony directly through their Facebook (https://www.facebook.com/SynchronyFinancial) or Twitter (http://twitter.com/asksynchrony). If you send your phone number by private message or DM, they’ll call you directly to assist.
Again, we’re sorry for the inconvenience. Thank you for being an HSN Customer!
Posted in Forum: JewelryJoan Boyce announced today on her Facebook page she is leaving HSN. Her last show is October 29th, 3-5 p.m. So sad to see her go.
Posted in Forum: Talk Among YourselvesI couldn’t log in to Syncrony Bank on my cellphone after the HSN changeover from Comenity Bank to pay my bill after the changeover & registering. It kept saying a problem logging in. So I went to the HSN website on the PC and when I logged in to pay my bill it came up wanting my yearly income & then let me access my account info & I made my payment. Now I can log in from my cellphone too. Best I guess to do everything the first time by logging on to hsn.com then pay my bill from a computer. Hope this helps someone.
Remember to have your HSN Credit Card Number available as you will need it to Register your Account there.
Also, don’t worry about the new Cards being sent out. Once you receive it, the Synchrony site will ask you to Register with the New Synchrony Card Number… sometime between late September and October.
SEP 6-2019… Here’s a direct link to our dedicated Synchrony/HSN Credit Card Accounts.
https://hsn.syf.com/eSecurity/Login/login.action?clientId=hsn&accountType=generic&langId=en
Do you have your HSN credit card? It is on that. Your statements with Commenity is no longer available after 8/23.
Where is my hsn acct and where is my latest statement? I have tried everything imagineable and can’t find my acct anywhere. Do I open a new acct in Synchrony? And when will I get my new card so that I know my acct #??????
Patricia390
call 844-889-9676 new web page hsn.syf.com you have to register account ..your card number stays the same
Agreed! HSN’s clothes have gotten cheap & frumpy. I’m 59 but don’t want to look like my Grandmother did 50 years ago. The material & styles looks like they came straight out of Walmart. I too miss the good designers like Hal Rubenstein & IMAN back in the day–not now.
As far as Joy, I kinda miss her. I love her hangers, steamer & some of her early luggage pieces were nice. Several of her other items were junk.
What’s happening to HSN?