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Posted in Forum: Customer Service
Let me begin did not receive new HSN card and payment was due 9/10 called synchrony and talked to a person who told me to just send in my payment to synchrony bank with no account number I was afraid but did not want a late payment I began checking my statement a couple days later and no posting of payment yesterday I called again and was on phone for one hour but the problem was solved by a very nice customer service rep my payment went to my qvc account and not my hsn account the customer service rep had to transfer the money from qvc to hsn I just checked my account this morning and the money was applied she also told me my new card is being sent out on the 7th I would suggest if you made a payment and it’s not showing up to call Hopefully everything will be settle by the next time payment is due and I receive my new card
Per FaireMaiden:
SUNDAY, SEP 1-2019… Yeah, the girl I spoke to gave me the wrong address!
You have to go to GOOGLE and type -in : Synchrony HSN
Then scroll down a little bit until you see : Manage Your HSN Credit Card Account – Synchrony
Click on that, and it will take you to the Synchrony site dedicated to our HSN Accounts.
You will have to Register to get in. Have your HSN Credit Card number available as you will have to type that in, in order to successfully Register and get to your Account.
FaireMaden provided the correct directions to access your new Synchrony :
SUNDAY, SEP 1-2019… Yeah, the girl I spoke to gave me the wrong address!
You have to go to GOOGLE and type -in : Synchrony HSN
Then scroll down a little bit until you see : Manage Your HSN Credit Card Account – Synchrony
Click on that, and it will take you to the Synchrony site dedicated to our HSN Accounts.
You will have to Register to get in. Have your HSN Credit Card number available as you will have to type that in, in order to successfully Register and get to your Account.
I think QVC is being underhanded in making buyers think they are better. There is no reason to loop one show for hours on end, every night unless they are going to eventually end HSN. The sale/merger was a big mistake!
Posted in Forum: JewelryHave they left HSN? I emailed them at the Shopping Channel in Canada, and they said sadly, no shows were scheduled for HSN. They are showing some gorgeous jewelry there.
Posted in Forum: Customer ServiceCalled the former Comenity Bank and was given a website for new bank Synchrony Bank that doesn’t work. http://www.hsn.syf.com
Will probably get rid of this card, don’t want the headache.
Posted in Forum: Customer ServiceCouldn’t pay my bill through HSN. Still have not received a new number or payment information from Synchrony Bank. Had to make phone call as the on line option would not work. Bill was due. Cannot make a purchase as I have no new number. HSN made a huge mistake. Will be shopping elsewhere.
Posted in Forum: HSN ArcadeI JUST PLAYED-TICKETS ARE REGISTERING… ALBEIT NOT THE ‘COVENTIONAL WAY’ (NOT IN upper right bar per usual-IT REMAINS BLANK). Go to HSN.COM-sign-in… now GO UNDER MENU (upper left) CLICK ON CONNECT… should show several choices… CLICK ON REWARDS… SHOULD take to ‘Prize List’ page-LEAVE OPEN **DO NOT** CLOSE WINDOW (NOTICE upper right-SHOULD show NAME, CURRENT AVAIL TICKETS, then ALL TIME ACCUMULATED TOTAL. —-NOW, OPEN A SEPARATE WINDOW INTO ARCARDE (if not signed-in there-go to Community and sign-in there). (should now HAVE (2) open windows). In upper right where info ‘SHOULD BE’ … IT WILL STILL BE BLANK-mine is too…. play your game choice… NOW, LEAVING ARCADE PAGE STILL **OPEN**, GO TO OTHER OPEN WINDOW (Rewards page) HIT REFRESH (ALWAYS HIT REFRESH OR WILL NOT SHOW NEW TICKET TOTALS!!!). YOU SHOULD SEE THE ACCUMULATED TICKETS FOR THE GAME YOU JUST PLAYED! I’ve been doing THIS for (2) days now-THEY ***ARE*** REGISTERING. —Dont hold me accountable, LOL, I AM NOT COMPUTER SAAVY! Just happ’d to stumble upon AND ITS WORKING FOR ME! Been w/Community/Arcade FOR YEARS-and I’VE NOT SEEN THE ‘BIG TIME ARCADE GAMERS’ REPORTING PROBS, SO I’M THINKING IT IS A ‘GLITCH’ … that, OR THEY’RE PHASING OUT THE ARCADE. I’m TRYING MY BEST TO EXPLAIN WHATS WORKING ‘FOR ME’. I’m so sorry if I’m NOT CONVEYING WELL ENOUGH. Community contact this thread AND I WILL TRY MY BEST TO HELP FURTHER… GOOD LUCK GAMERS! And… WITH MANY PRAYERS… GOD BLESS TO ALL WHOM ARE AFFECTED BY HURR DORIAN-
Hi toni49-ok, FIRST, go to HSN.com AND SIGN-IN…. THEN GO (upper left corner) UNDER ‘MENU’… click on CONNECT-will give several choices… CLICK ON REWARDS… should bring you to AVAIL PRIZE LIST (to win w/redeemed tickets) SHOULD SHOW IN UPPER RIGHT-YOUR NAME, CURRENT TICKETS AVAIL and ALL TIME TOTAL TICKETS. CHECK CURRENT TICKET TOTAL. NOW… DONT CLOSE IT OUT-**LEAVE IT OPEN**… NOW, OPEN A SEPARATE WINDOW INTO ARCADE-WILL STILL SHOW BAR W/NO INFO AT ALL (it’s OK, it’s the same for me) -NOW PLAY YOUR GAME CHOICE! **DONT CLOSE THAT WINDOW** BUT GO ‘BACK’ TO OTHER (Prize List) WINDOW, CLICK REFRESH TO UPDATE ‘THAT’ PAGE… AND LOOK AT NEW TICKET TOTAL- you SHOULD SEE UPDATED TOTAL OF TICKETS REFLECTING THE AMOUNT YOU JUST RECEIVED FOR GAME JUST PLAYED. TRY A FEW TIMES… LEAVING **BOTH** WINDOWS ‘OPEN’. THIS **IS** WORKING FOR ME (ALL DAY TODAY & YEST). I’m pretty sure (‘tho don’t hold me to it-I’m FAAAAARRRR from COMPUTER SMART, lol) but pretty sure ALL OF THE GAMES PLAYED-even tho NOT ‘SHOWING IT-ALL OUR GAMES PLAYED **ARE** REGISTERING ALL ACCUMULATED TICKETS. I’ve been in Community/Arcade for years & I’ve not read ‘THE BIG TIME REGULAR GAMERS’ REPORTING PROBS (yet) so I’m thinking we’re OK-UNLESS THIS IS THE WAY THEY’RE ENDING THE ARCADE… WHICH I REALLY HOPE NOT-THAT THEY’D (QVC/HSN) DO US LONGTIME **LOYAL** HSN GAMERS MUCH BETTER THAN THIS. So, if after reading and still need help-I WILL TRY FURTHER. GOOD LUCK & LET ME KNOW👍😃💛
Posted in Forum: Customer ServiceTrying to pay my credit card. My issue is that I’ve had the card for so long and with online statements that I don’t know where my card is to find my number and I can’t access the statements. I thought maybe on HSN where my card is defaulted would show the number, but nope, just the last 4, so I can’t re-register on the new site. My fault, should have paid attention when I got the original letter and downloaded the statements. Just needed to vent. Hopefully a new card will magically appear sooner than later.
Same thing happening to my account. What is going on HSN? Not really happy with the changes that are taking place.
I have to agree, the clothes are really frumpy looking on HSN. I really like Guilana & Hillary Scott when she is on. I use to like Coleen’s line but that is even changing.
Posted in Forum: HSN ArcadeNo Info or scores or games doing thru to completion.. Same for my daughters and 4 friends.. Know there have been sad changes to HSN…been customer 30 yrs! fun playing games while watching live show…..Help ! Thank you
Posted in Forum: Crafts & SewingIs the CC Enchanted Christmas collection coming to HSN?
Posted in Forum: Customer ServiceI’m accessing the HSN ARCADE using Chrome on my iPad Pro. The header no longer shows my current points & my lifetime points. It was fine earlier today. I cleared the browser history and rebooted my iPad. Didn’t help.