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Posted in Forum: Customer Service
What is going on with the new HSN credit card?? I’ve been trying for 2 days to pay my bill. When I try to sign in to my new Synchrony account nothing comes up, just a blank page. Chat doesn’t work, Customer Service is closed and if you pay by phone they charge a fee! What a mess. I’ll just cancel this card if this is what I’ll have to go through!
Posted in Forum: Talk Among YourselvesWhat is going on with the new HSN credit card?? I’ve been trying for 2 days to pay my bill. When I try to sign in to my new Synchrony account nothing comes up, just a blank page. Chat doesn’t work, Customer Service is closed and if you pay by phone they charge a fee! What a mess. I’ll just cancel this card if this is what I’ll have to go through!
Posted in Forum: Talk Among YourselvesSo that I could access my account that was transferred from Comenity bank to Synchrony bank, Synchrony posted my business phone numbers that the representatives say they obtained from my credit report. I now get about 25-50 phone calls per day on those BUSINESS numbers. This interferes with my business. I am proceeding to litigate against Synchrony Bank because I DO NOT intend to change my business numbers which I have held for over 40 years because Synchrony has decided to violate privacy rights. Synchrony and the credit bureaus (if what Synchrony said was true about getting the business numbers from the credit bureaus – which is doubtful -because customer service is the WORST imaginable) had no right to make me use those numbers to set up new login information including a new user id and password so I could pay my bill. How dare Synchrony Bank do this! The only number on my account was my home number and Synchrony had my email address. Instead, they chose to use my business phone numbers for marketing purposes. Shame on HSN for using this wretched and unscrupulous bank named Synchrony!