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From what I understand, you are allowed so many winning scores. After that all names are then put in a pool of all names and winners are randomly drawn.
Now about Eggz Blast, I get the BLACK SCREEN & NO TICKETS after playing quite often. This app is so sorry. Can’t email to them about all the issues with Eggz Blast only chat if it works and calling is a joke. Playing this game use to be fun but now is frustrating as all get out. Have a 2 phones with the HSN app and tablet without the app. Doesn’t matter what I use to play still get BLACK SCREEN which include the http://www.hsn.com/arcade. HSN GONE STRAIGHT👎👎👎
Good Afternoon All:
Last night after saying good night I decided to take Pookie’s advice and contact customer service. I did this through the Arcade area and explained that we were all disappointed that our Trivia game on Friday, September 18th, 2020 between the hours of 8 pm and 11 pm did not happen. I also suggested that when things cannot come together for our game, that maybe a banner in the Arcade area would be most helpful. We would all be saddened by this, but we would have a choice of continuing our chat or to call it an evening. I also mentioned that double or triple points on some of the questions would be helpful. I received the following response:
HSN Customer Service
2:09 PM (18 minutes ago)
to meHello
I m sorry there was no Trivia game presented on Friday evening. I have forwarded your concerns to my leadership team on your behalf, so that they are aware of the disappointment that you experienced. We have an entire team dedicated to comments and concerns of our valued customers. I assure you that your voice will be heard.
I hope this information was helpful. Stay safe and healthy. Have a wonderful day and thank you for contacting HSN.
Sincerely,
Cyndi
hsn.com Customer ServiceSo, now, it will be a wait and see. Hoping that someone from the Arcade Team will either respond or start making our game night better. I will also mention the double words that come together on another post. I wanted to deal with this first. Hope you all enjoy the weekend and the week ahead. Stay safe.
Oodie
Posted in Forum: HSN ArcadeHi to All 😃 Curious-anyone else having probs SIGNING IN Arcade? I’m signed-in HSN.com, Rewards, AND Community… BUT *NOT* ARCADE! WHY? Tickets DO SHOW in upper right on Rewards page BUT NOT WITH MY NAME! Also, THERE IS NOWHERE-NO WAY to SIGN-IN in the Arcade!
I ‘was’ ENJOYING playing AND still have 850,000 tickets TO REDEEM (total 2.5 mill). SO WHAT’s THE PROB? Is ‘this’ (CONTINUED HARASSMENT-AND YES, ‘SHE’… KNOWS EXACTLY TO WHOM I REFER!) INTENTIONAL? PERSONAL TOWARDS MYSELF ONLY? AM I NO LONGER WELCOME TO PLAY IN HSN ARCADE? IF THIS is the case, then DANG IT ALREADY, JUST SAY SO-AND STOP HARASSING ME!!!!! It’s ADVERTISED as FREE PLAY TO ALL, right? What gives? Help APPRECIATED! BEST WISHES AND PRAYERS TO ALL 💛
It has been over 3 weeks now and I still have NOT
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heard from HSNArcadefulfillment@hsn.com.
Someone should at least contact us here on the HSN community board or through our emails to update us if there is a mistake, delay, or change in procedure for WINNERS!
This does not look good for HSN or
HSN Arcade Fulfillment Center.
Same for me, too. My name is under the Bissell Pet vacuum cleaner. I emailed and contacted HSNArcadePrizeFulfillment@hsn.com.
I haven’t heard anything. I guess they are behind on contacting all winners. When I won in the past I received my gift within 5-7 working days.Anyone else with your name listed and haven’t been contacted?
Hi @rubytuesday714 On the Arcade menu, just to the right of the Rewards Store is the link to the winners. That shows the winners in the Rewards Store and the winners on the puzzle. The winners of the $250 weekly prize are posted in a thread in this forum. This is a link to that thread.
Moderator- 03.10.20 4:16 PM
@loverespectpeace, sorry to see you’re having trouble in the HSN Arcade. Please contact the Arcade team with your concern. Their contact info can be located in the Arcade Help Section
Did you get a message from hsnarcadeprizefulfillment@hsn.com that asked you to confirm your shipping address?
That’s been happening a lot to me on this particular game. I’m not sure what the protocol is now, but it used to be you could report the time you played and your score to the Arcade Team and they had ways to check and give you your tickets. My impression is that the Arcade Team has been drastically whittled down, so I don’t know if they still do that or not. I think you can contact them through the following link. Just type “no tickets” in the search box. Then choose the “How can I get assistance with the HSN Arcade” article. There are a bunch of hoops to jump through, but at the bottom there’s a link to email them.
Posted in Forum: HSN ArcadeI JUST PLAYED-TICKETS ARE REGISTERING… ALBEIT NOT THE ‘COVENTIONAL WAY’ (NOT IN upper right bar per usual-IT REMAINS BLANK). Go to HSN.COM-sign-in… now GO UNDER MENU (upper left) CLICK ON CONNECT… should show several choices… CLICK ON REWARDS… SHOULD take to ‘Prize List’ page-LEAVE OPEN **DO NOT** CLOSE WINDOW (NOTICE upper right-SHOULD show NAME, CURRENT AVAIL TICKETS, then ALL TIME ACCUMULATED TOTAL. —-NOW, OPEN A SEPARATE WINDOW INTO ARCARDE (if not signed-in there-go to Community and sign-in there). (should now HAVE (2) open windows). In upper right where info ‘SHOULD BE’ … IT WILL STILL BE BLANK-mine is too…. play your game choice… NOW, LEAVING ARCADE PAGE STILL **OPEN**, GO TO OTHER OPEN WINDOW (Rewards page) HIT REFRESH (ALWAYS HIT REFRESH OR WILL NOT SHOW NEW TICKET TOTALS!!!). YOU SHOULD SEE THE ACCUMULATED TICKETS FOR THE GAME YOU JUST PLAYED! I’ve been doing THIS for (2) days now-THEY ***ARE*** REGISTERING. —Dont hold me accountable, LOL, I AM NOT COMPUTER SAAVY! Just happ’d to stumble upon AND ITS WORKING FOR ME! Been w/Community/Arcade FOR YEARS-and I’VE NOT SEEN THE ‘BIG TIME ARCADE GAMERS’ REPORTING PROBS, SO I’M THINKING IT IS A ‘GLITCH’ … that, OR THEY’RE PHASING OUT THE ARCADE. I’m TRYING MY BEST TO EXPLAIN WHATS WORKING ‘FOR ME’. I’m so sorry if I’m NOT CONVEYING WELL ENOUGH. Community contact this thread AND I WILL TRY MY BEST TO HELP FURTHER… GOOD LUCK GAMERS! And… WITH MANY PRAYERS… GOD BLESS TO ALL WHOM ARE AFFECTED BY HURR DORIAN-
Hi toni49-ok, FIRST, go to HSN.com AND SIGN-IN…. THEN GO (upper left corner) UNDER ‘MENU’… click on CONNECT-will give several choices… CLICK ON REWARDS… should bring you to AVAIL PRIZE LIST (to win w/redeemed tickets) SHOULD SHOW IN UPPER RIGHT-YOUR NAME, CURRENT TICKETS AVAIL and ALL TIME TOTAL TICKETS. CHECK CURRENT TICKET TOTAL. NOW… DONT CLOSE IT OUT-**LEAVE IT OPEN**… NOW, OPEN A SEPARATE WINDOW INTO ARCADE-WILL STILL SHOW BAR W/NO INFO AT ALL (it’s OK, it’s the same for me) -NOW PLAY YOUR GAME CHOICE! **DONT CLOSE THAT WINDOW** BUT GO ‘BACK’ TO OTHER (Prize List) WINDOW, CLICK REFRESH TO UPDATE ‘THAT’ PAGE… AND LOOK AT NEW TICKET TOTAL- you SHOULD SEE UPDATED TOTAL OF TICKETS REFLECTING THE AMOUNT YOU JUST RECEIVED FOR GAME JUST PLAYED. TRY A FEW TIMES… LEAVING **BOTH** WINDOWS ‘OPEN’. THIS **IS** WORKING FOR ME (ALL DAY TODAY & YEST). I’m pretty sure (‘tho don’t hold me to it-I’m FAAAAARRRR from COMPUTER SMART, lol) but pretty sure ALL OF THE GAMES PLAYED-even tho NOT ‘SHOWING IT-ALL OUR GAMES PLAYED **ARE** REGISTERING ALL ACCUMULATED TICKETS. I’ve been in Community/Arcade for years & I’ve not read ‘THE BIG TIME REGULAR GAMERS’ REPORTING PROBS (yet) so I’m thinking we’re OK-UNLESS THIS IS THE WAY THEY’RE ENDING THE ARCADE… WHICH I REALLY HOPE NOT-THAT THEY’D (QVC/HSN) DO US LONGTIME **LOYAL** HSN GAMERS MUCH BETTER THAN THIS. So, if after reading and still need help-I WILL TRY FURTHER. GOOD LUCK & LET ME KNOW👍😃💛
Ok, here’s what I tried/noticed… DOES REGISTER SCORE & TICKETS EARNED PER GAME. Here’s how discovered… Went to HSN.com… under menu, clicked connect… then clicked Rewards… shows the PRIZE/TICKET REDEEM ‘item list’… & top right SHOWS-signed-in; current redeemable tickets; & all-time accumulated tickets. Opened Arcade in another window-upper right corner STILL NO NAME/INFO… BLANK. Played a game (Mahjong) , it DID show my high score for day. Went back to OTHER WINDOW- ‘prize page’ – & MY TICKETS WERE SHOWN AS ADDED/COUNTED FOR GAME IJUST PLAYED. REPEATED SEV TIMES PLAYING/CHECKING AFTER EACH -& ALL WAS COUNTED/ADDED. This is ‘my’ experience-TODAY. WILL IT WORK/STAY COUNTED? … Tomorrow will tell (HOPEFULLY). I suggest KEEP A LIST of games played/scores/ & any/all tickets SHOWN TO BE ACCUMULATED. May just be a ‘glitch’ (a REAL one this time, LOL) b/c I don’t see others’ having similar issues, just lucky ‘Us’, LOL, ONLY NOT. KEEPING FINGERS CROSSED IT ‘IS’ A GLITCH-THIS IS ‘MY’ THERAPY! Haha. GOOD LUCK-HOPE HELPS /WORKS FOR YOU & CONTINUES TO WORK FOR ME… 😃
PS-You can ‘Community’ contact me if you need/want and we can TRY TO FIG OUT TOGETHER – I’m DEF NOT computer savvy, but I’m WILLING TO TRY 👍😃💛
