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I started shopping @ HSN in the late 90’s. (The days when their sister channel “America’s Store” was still on the airways). I enjoyed the latter for deeper discounted items. Loved the pretty pieces by Victoria Weick on HSN. It was fun exploring the variety of designers in handbags and apparel with decent price points. Sharif is such an original! Must own a dozen of his purses. Later I delved into more apparel purchases and enjoyed the inventive domestics from joy Mangano.
Within the last 1-2 years I spend so much less because the prices have jumped so high and the majority of the fashion designs are far too embellished. Offer a few clothing items with this aesthetic. I scrolled through “tops” the other day and almost all have ruffles, unattractive patterns, asymmetrical styling, etc. Lets be honest, It’s time to give the cold shoulder to the cold shoulder- enough already. Marla Wynn sizing is off the charts and hides a women’s curves. I do applaud her for offering clean lines and solid neutrals which you will be hard pressed to find anywhere else on the site. Yes yes yes ladies, let’s talk about the matronly shoes. Sorry Clark’s, although the quality may be present in your shoes, the styling is inspired by what I would expect to be wearing when I am 85, non-ambulatory, and laced in Bengay. Agree with all the previous posts regarding QVC’’s undesired clothing vibe spilling into our once beloved HSN. HSN, we see your clearance prices bounce up and your regular price points as well. Did anyone catch the TS Coperfit sock set? 3 or 4 pair for nearly $40! Not long ago they offered 6 pair for under $30.
Wake up HSN you are quickly losing market share from thousands of loyal shoppers/clients.
Hi Oodieboom, thanks for responding to my post. Yes, we ha e both been here a long time. I found I can get better prices for Andrew Lessman vitamins from his website with free shipping. I used to buy from Jay King when I thought I wad getting great pieces for a better value. QVC I’ll never be able to compete with Amazon’s prices and free 2 day shipping on most items. I think when The CEO Mindy Grossman Left for Weight Watchers it all went down hill and the Qurate the owners do not care. It’s so sad. I used to do so much shopping when I could not sleep in the wee hours of the morning, but now they have the same show repeat from 12am-6am.
Good Evening JADiva. As you know we have both been shopping a long long time with HSN. Sadly, it is not the same and I surmise nothing is today. I can go back to the late eighties/ early nineties when HSN started to go down the tubes. Back then QVC was starting and seemed to be out to impress and to become THE shopping channel. The people who owned QVC also were the ones who started HSN. Well, guess what Qurate bought the network a few years ago. And who are the people who own Qurate. The same ones who back QVC. HSN was doing very well where as QVC was going downhill. I surmise that the takeover of HSN was a hostile one so they could run it into the ground and make QVC the number one choice. But, I find I cannot purchase from either channel now. Yes, I purchase the vitamins from Andrew and yes I still purchase a few things from Jay and Chaco, but for the most part, very little. I find I spend more time in the Arcade and in Community rather than shop. There is no more fun here as it was years ago. When was the last time a program guide was mailed with your purchase???? Someone mentioned shoes. I can no longer purchase shoes because the size is way off. I now buy from other websites and guess what, I can wear my regular size. Not only that, there is free shipping also. Management has asked for our opinion through surveys, but have they listened?? Why ask when you are going to continue doing what hasn’t been working. I’m laughing at their reasoning for buying HSN again. They wanted to go up against Amazon. So far in my book they have not even given it a college try. If HSN goes by the wayside, I bet they will make the excuse that it was because of the pandemic. When in reality it was a management decision to get rid of a company that came from the depths of bankruptcy only to become the best under new ownership. Guess this management was jealous of the BEST.
I used to order many pairs of shoes when the shipping was FREE! Since QVC got involved with HSN none. I have probably cut my shopping for impulse buys 100% . Shipping charges make me rethink all of my purchases. In addition, I am not at all happy with sales discounts. Used to be a minimum of $10 dollars on most fashion items. It irks me to see a $4,26 discount on a $63 or $67
item and that is presented as a great sale price and then you are charges S&H so your total discount is less than $1–some sale!?
They are the same ownership as it was back in the 80s and 90s. Back then and today QVC was the main love and they let HSN go by the wayside. HSN was almost an unknown entity back then when Barry Diller bought it and made it a better shopping experience. I think the same thing is happening again. The former owners bought HSN to run it to the ground so that QVC would be the only one standing.
HSN needs to get some better designers. The only one I like a lot is G by giulianna rancic.
Skinny Girl is o.k. but her prices are totally ridiculous for HSN. I found her clothes online at Macy’s Lord & Taylor for a quarter of the price HSN charges. I find Bethenny to be so self centered & obnoxious. She should of named her line totally SELFISH GIRL. She must sell her clothes to HSN at a very high price.
Marla Wynne is o.k. but all of her stuff is HUGE FOR TALL BIG WOMEN nothing for thin petite women and it is all the same design nothing different but at least it is quality.
The rest is all garbage all of it is sad & pathetic fashion.
Logo is not any better on QVC she makes a ton of the same old stuff and wants a fortune for it my husband looks at the clothing and calls them unsightly rags. He only likes a few of her things. We both love fashion but we are too particular for the rags these shopping networks sell.
The problem, it seems, goes back to management. There has been quite a bit of discussion on flex pay, lowering the costs of shipping, purchasing one item regular price shipping and the rest of the day free shipping on that product (example: craft day). why some clearance prices have been raised, lowering prices on merchandise because it can be found less expensive elsewhere. The list goes on and on. Take a look at who is left as vendors at HSN from the previous ownership. Home Shopping is a great resource now that we have the pandemic. Many retailers should be taking advantage of this. Yet, you have QVC and HSN where the quality has gone downhill and yet the prices are inflated. The real source, though, is management. They tend not to listen to what the consumer says is best for their business. Do they try it out, NO. They think they know better. In this day and age you must listen to the consumer and to take their suggestions seriously. Here’s one suggestion that may help to get them on the right track. Many of us play the games in the Arcade and win tickets. What can you use those tickets for???? Well, right now only in the Rewards Store on the Featured and Current Sweepstakes. And, if those Sweepstakes tends to be of no interest to you, then the tickets add up. How about once or twice a year HSN and QVC says you can purchase something you like using your tickets. They can determine how many tickets you could use for certain items as well. I think people would have a great time doing this as well as trying to win something in the Sweeps. This is just a suggestion, of course, which no one in management would see fit. They are too afraid of losing $$$ rather than winning customers. That’s my thoughts.
Posted in Forum: Customer ServiceI am done shopping at HSN..The CS and shipping are horrendous..I have ordered many items that took over 3 weeks to receive. The delay in refunding your account is also unacceptable. I called CS requesting a refund and was told I had to wait 6 weeks..I’m tired of the Covid excuses..when an item is shipped UPS, I have no problems.QVC is equally as bad. Been waiting for a refund for over 4 weeks. They have really gone downhill!
I am SO SICK of nothing being manufactured in the USA. If HSN & QVC (under the same umbrella corporation ), they are selling THOUSANDS & THOUSANDS of orders from all over the country. With such a high order why can’t these shopping networks make these clothes and other items in a USA manufacturing plant. Do they realize how many people are out of work??? And don’t tell me that there are not enough AMERICANS who can sew, mass produce, etc. It’s ALL ABOUT THE GREED & THE ALMIGHTY $$$.
One more thing, why doesn’t HSN have FREE EXCHANGES like QVC???
I’m going to stop buying until they both get their greedy prices down & start making in the USA!
Peace to all, stay safe!
Why do you feel bad ? I saw the same topic on QVC. You mention basically every race one could think of .
I think you made a bait topic that will never get the outcome you are clearly looking for on HSN,
I feel HSN should hire more black vendors after shopping hear for over 25 years . The few we have air time can’t compare to 95 % white , other race vendors . I purchase what i like regardless . You have a right to make a topic about whatever floats you boat.
My op has nothing to do with race . I am black and would love to see more black vendors .
PS Hello to my game night friends . I missed you all. Huggggggs
HSN released good hosts..Why? These shopping channels combined and that was a huge mistake, in my opinion. You used to be able to tune into different channels for different vendors, now they’re interchangeable. All around a bad idea.Ev EVINE, ShopHQ, Shop NBC …am I forgetting one?? As the name changes so does the what they offer. Their clothes stink. Very cheaply made. At one time you could count on them for higher end merchandise and jewelry. Too many watches.
They’re hosts are also not that great… Haven’t watched that channel in over a year.
I still prefer QVC to any other shopping channel. Their clothes are good quality. Good selection and the sizes in clothes are consistent. S&H charges are excessive though.
Amazon..meh! Maybe for somethings.
Andrew has been having monthly specials each month on HSN with another one coming in June. HSN and QVC are sharing some of the same vendors now such as Andrew, Beekman 1802, Patricia Nash, Clark’s, Dooney & Bourke, Doll 10 and others. Maybe I watch the shopping channels too much so very little gets by me. 😊
Posted in Forum: HSN TVQurate Corp. owns both QVC and HSN and we’ve experienced the downfall of a once vibrant, fun and fair priced Shopping network. My experience these past few months is, QVC has been the better of the two. 5-6 easy paydays or pop up’s for certain times of the day. Better merchandise, not expensive items we shouldn’t be buying during these times. They have better s/h charges too. If you buy an item on easy pay, they split the s/h charges too!!! QVC is much better in my opinion.
I am not worried about U.S. made products, as this virus has been in every state for weeks now and that is apparent now with the increased testing. I am more worried about getting products from China due to the virus. I also do not want to buy anything else from China if I can help it. I would rather help support American workers. I do wish the home shopping vendors would consider moving their production to the U.S. Products used to be cheaper if they were made in China but not any longer. Valarie Parr Hill on QVC has all of her products made there and they are quite expensive. I might add that I sanitize everything coming into the house, including the mail.
I am 58 and have gotten fantastic pieces from HSN and QVC over the past few years. I get so many compliments on my outfits, whether they be super casual or more dressy. My favorite things are the shoes that come in wide. My whole life I have had bunions and there were never any cute shoes in wide in the stores, if they even had wide. Now, I have to control myself with the shoe shopping! Vionic, Bzees, Earth, Alegria, Skechers often have wide widths along with exclusive colors on QVC/HSN.