Heidi Daus Jewelry and No Special Deals

I agree! I used to buy the Heidi Daus TS suite every time Heidi had a TS. Now, unless the suite comes as a set, like the last time Heidi was here, I only pick up a piece or two. This time, I bought the TS in a color that will match pieces I already have and a clearance necklace. I had a full cart, that I had shopped the day before the TS, thinking that there might have been a shipping special, like the old days. Five dollars ships your Heidi Daus purchase. Well, when that didn’t happen, I looked at my cart and I saw that between tax and shipping, I was going to pay over $35 dollars, I was shocked! I emptied my cart and bought the bare minimum. Shipping cost , I believe, $3.50 for the two pieces I bought.. which was reasonable. Sure, I would have bought more in the old days, when the entire suite was on 5 easy pays, on sale, with a five dollar shipping special. But I also can buy on Heidi’s site and pick up some good deals. These days, JTV gets most of my jewelry business because of HSN’s lack of true sales.

I couldn’t agree more and have complained many times about similar issues over the last couple years, all of which fall on deaf ears. HSN knows they’ve upset and disappointed thousands of customers, but they simply don’t care. They overtly ignore all our complaints and just continue with dropping vendors we used to love and keep show hosts that are truly obnoxious (there are two in particular that, for some unknown reason, have been on for years and worsen with age). I’ve been shopping with HSN since 1988 (yes, 32 years) but my purchases through them has significantly decreased in the last 2-3 years. I’m just tired of them, QVC and their parent company have ruined them. BTW, I completely quit QVC years ago because they are truly the WORST of the WORST.