Q2 goes reruns only.
Guess I missed it earlier but clicked on a notice on the Q and it said they are only going to do “encores” on Q2 now. Man, what a change. Business must be way down…maybe the should offer some (a lot!) free shipping.
The problem, it seems, goes back to management. There has been quite a bit of discussion on flex pay, lowering the costs of shipping, purchasing one item regular price shipping and the rest of the day free shipping on that product (example: craft day). why some clearance prices have been raised, lowering prices on merchandise because it can be found less expensive elsewhere. The list goes on and on. Take a look at who is left as vendors at HSN from the previous ownership. Home Shopping is a great resource now that we have the pandemic. Many retailers should be taking advantage of this. Yet, you have QVC and HSN where the quality has gone downhill and yet the prices are inflated. The real source, though, is management. They tend not to listen to what the consumer says is best for their business. Do they try it out, NO. They think they know better. In this day and age you must listen to the consumer and to take their suggestions seriously. Here’s one suggestion that may help to get them on the right track. Many of us play the games in the Arcade and win tickets. What can you use those tickets for???? Well, right now only in the Rewards Store on the Featured and Current Sweepstakes. And, if those Sweepstakes tends to be of no interest to you, then the tickets add up. How about once or twice a year HSN and QVC says you can purchase something you like using your tickets. They can determine how many tickets you could use for certain items as well. I think people would have a great time doing this as well as trying to win something in the Sweeps. This is just a suggestion, of course, which no one in management would see fit. They are too afraid of losing $$$ rather than winning customers. That’s my thoughts.
They cut 4 of their hosts. Wonder if HSN will make cuts after next quarter results in a few weeks.
Posted in Talk Among Yourselves
07.18.20 6:11 PM