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I hope you are wrong. But if QVC dissolves HSN that’ll be the last time I will shop because I do not like QVC.
just remember to watch Jay King! and ya know its best to buy on a no s/h day because if they dont charge for shipping they dont charge back for returns. I got so angry when I found out they changed the policy to start charging for s/h on a return. ALSO they say if a product has some flaw or problem you wont be charged the s/h do I went down the line and corrected any charges that I should have been more honest with like why I really returned it and got reimbursed through c/s. I hope qvc doesnt ruin hsn since it could be the end of them. one is enough.
all I know is some of the models dont look like models and if you cant do a job your hired for you shouldnt be doing it, what is this about feelings and mean people? its a place to voice your opinion good or bad and turning the channel shouldnt be the answer and qvc wouldnt want you to since how is that good for business huh. you fluffy people should wake up since all thats happening in the world isnt nice a lot of it. this whole social media isnt nice. being able to complain is one of the only nice things about it so dont expect sugar coating if truth is what were supposed to write. truth is hsn isnt the same fun place it was but i knew once qvc got involved it would change to the more all business straight face no fun kinda place where they stay on items so long you get bored and clearance is a joke since they dont mark down and re mark down enough. anyway i think if enough people notice a problem with an employee that by posting those remarks could actually save that persons job if they read it and listen and take it for what it is. It can make them better at the job and then they can get positive reviews. goody
Martinc, I definitely will miss HSN, but I will miss the HSN of yesteryear. All the Reps were perfectly nice when I recently contacted them in regard to HSN messing up my exchange, but I really don’t believe that the customer should have to do HSN’s accounting for them. Obviously, HSN did know something was amiss because they sent me two emails, but if they would have looked a little closer, they should have been able to catch their error. I tried shopping at QVC some years ago and they seemed to be a bit unorganized in their methods. I do not have the time or the inclination to put up with this sort of baloney. I am retired. (And when I did work, I got paid for my work).
Lol … I did an exchange last month because the wrong magnification (set of readers) was sent. I sent back the readers through UPS. I like the concept of the exchange having free shipping … so nice. HSN sent me a replacement in the strength I asked for which was a good thing. However, not long after I get an email from HSN and it sounds like they don’t think I mailed the package back when I clearly did. I have the documents to prove it. So I contacted HSN and thought everything was fine. The next week or two later, I receive another email which indicates that HSN STILL does not think that they got the package back. It was a very polite email. Well, I decide to do my own research and found out that HSN reimbursed and cancelled flex pays (while deducting $7.95 return shipping when that is NOT supposed to be done on an even exchange) on an order of readers (HSN jumped on a different order #, not even the order # that I sent back as I had ordered a couple sets a couple of days apart). It is bad when HSN asks for an order number and then totally ignores the order number that is indicated and just picks any order number — OMG! In other words, HSN treated my EXCHANGE like a RETURN and did not even access the correct order number. So glad that I was able to figure it out. Why they did this I don’t know as I reviewed my documentation and specifically requested an EXCHANGE and the order number to be sent back was correct on my documentation. Since I had called originally to attempt to straighten this HSN-made mess out and it did not take, I decided to do a CHAT. After about 4 days and about 4-5 different chats, I think (and HOPE) that this is straightened out. I am sorry to say but I think HSN is starting to act like QVC already. I think that it’s straightened out now, but I won’t hold my breath. I really think that HSN owes me a consultation fee, because I had to spend my time trying to straighten out what clearly is totally THEIR mistake. Sure, we all make mistakes, but should I have to fix their mistakes? If HSN would had done a basic audit, maybe they could have found their own mistake and corrected it. Then, HSN could have sent me an email explaining their error to me, NOT the other way around. It really irked me that they acted like I had something of theirs and that I was withholding it. I have always been a good customer and always pay bills in a timely manner. And when I exchange something I send it back as soon as possible. I do not request an exchange and just let the package to be returned just sit in the corner. **** JADiva, I love your take on it ….. “I am saving a ton of money though.” I think I am going to adopt that mantra: Save a Ton of Money! I’m not saying that I will not purchase something from time to time, but I value my time and how many things does one need anyway? LOL
I’m with you, JADiva! I have been saving a ton of money visiting other reputable sites that don’t charge for shipping in some instances and certainly do not charge for returns.
I’ve tuned in maybe once or twice, however, I find the hosts so irritating now I just turned it off. Their fashions have become so ugly and dowdy even I won’t wear them and I am a very mature woman, so to speak. (old is the word) I still like fashionable clothing and Marla Wynne was my go to Even her fashions are now so repetitious. I also loved Christian Soriano (sp?) but he’s been a huge disappointment so my question is, who does the buying?
I still have some beautiful clothes from years ago when the designers were real designers. Those fashions last and I love them. Remember Louis Del’Olio and his beautiful wife, Jackie? Dennis Basso? I loved his clothes, coats and jackets. , they’re ugly now. Simonton? Terry Lewis?
Bob Mackie? Gone.
I certainly don’t miss the huge bills and quite frankly HSN and QVC are missing out. Not us!
Posted in Forum: Talk Among YourselvesAnyone want to take bets on how long it will take QVC to just absorb HSN? HSN is going to disappear and QVC will move Marla Wynne, DG2 and what is left over to them, same with beauty and everything else. I use to watch HSN all the time, now I watch maybe a show twice a month and just certain vendors. I use to spend ten’s of thousands on HSN and have 2 different HSN credit cards I use to max out, but now I owe nearly nothing on one card. I miss those days of great fashion and jewelry. I am saving a ton of money though . LOL
How do you cancel after 24 hours? Are you talking about QVC?
Hosts often give out the easy pay price, and yes, you do need to pay attention to what you order.
Um, I think returns cost the vendor, too.
Vendors are required to keep items at certain price points. QVC and HSN dictate the terms. “This is nice, but can you make it cheaper?”
Posted in Forum: Customer ServiceSome of us that have shopped with HSN and QVC for over a decade or more…have seen changes that are having us not shop as much. Management needs to read the comments.
QVC is the culprit.I shop both channels and always have. I order from both and have ordered Barefoot Dreams and Dennis Basso jackets for over $100 and they are now smushed in a plastic bag.Now all HSN items are shipped in cheap plastic, too small packages like QVC. You often get creased items. HSN use to be different but now they are the same.
Let’s face it,that is their goal.HSN is an extension of QVC. It has lost its panache that made it different and unique. Gone are the days of Iman and Rara Aris,Joan Boyce etc. I just looked at the shoes and Journee is the brand shoes selection they are carrying. I am disappointed.
Posted in Forum: Talk Among Yourselves<strongI TUNED IN TO HSN TODAY AND DIDN’T LIKE WHAT I NOTICED. IT SEEMS LIKE QVC IS TRYING TO TURN HSN INTO THEM. THE MODELS THE STUDIO AND SOME OF THE NEW HOSTS. IT DOESN’T LOOK LIKE THE OLD HSN ANYMORE BUT THEY ARE TURNING THEM INTO QVC 2. I KIND OF FEEL LIKE I’M WATCHING QVC INSTEAD OF HSN. IT’S ONE THING THAT THEY HAD TO MOVE BUT ANOTHER WHEN YOU ARE TRYING TO CHANGE THEM INTO YOU.
Hello Everyone,
Thank you for your advice. I appreciate it very much. Haven’t been in a forum for quite sometime. ennui, I have checked out fragrance free skin care and going to try what the Korean’s and Japanese do. They always have good skin and all of the products are natural. They have glass looking faces and not a wrinkle on them. I won’t say that they are perfect. but do admire how they take care of their skin. I used to order Josey on QVC argan oil and that was pretty good but want to try something different.
Any other ideas I am all ears!!!
God Bless You All!!!
Serious Skin Care is now on QVC. Go to QVC.com and you will see all the products.