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Posted in Forum: Customer Service
Today I was able to call the 1 844 889 9676 and successfully pay the remaining of my bill using their auto system and was able to use a bank/debit card and get a confirmation of payment by text
HSN has never allowed cancellation after midnight of the day ordered. I sincerely hope this has not changed or there are definitely things I would no longer order. There are simply times when I am very interested in an item and plan on keeping it but then need to change my mind. Midnight cancellation seems fair. Here’s hoping an HSN rep sees this and lets us know the status of this situation.
I took it more the other way – since HSN was not successful enough, they are making changes in hopes of improving sales. I don’t necessarily like all the changes, but understand.
Posted in Forum: Customer ServicePlease forward to the top of your food chain.
I am highly disappointed and sadden by the decision to say good-bye to Joan Boyce. I purchase and enjoy her products. Since her products spell Joan Boyce, there is no replacement.
Since the removal of so many vendors, my shopping sprees at HSN have been diminishing.
Should JB decide to go elsewhere, I will follow.
It is depressing here.
I just read the article you posted, thanks. It sounds like Colleen Lopez responded to the email. She is their highest paid and sales grossing host, so I’m sure she was insulted. I do think some of the hosts exaggerate about products, especially beauty products. I think HSN will eventually disappear anyway.
I noticed Joan not being on much and her jewelry had become more simple. I have tons of her jewelry. I will miss her. I wonder if Rarities will leave at some point as Carol Brodie is starting her own website “Carol Brodie Collection”. She is starting it on Instagram. If Heidi leaves, I know they are nuts. Many years ago QVC tried to start a line similar to Heidi’s but it did not takeoff. I’m glad now I went crazy all those years buying from all three so I have a huge collection and need nothing more. Hsn is saving me money all the time now.
Posted in Forum: Talk Among YourselvesMUCH LIKE DESPICABLE Q V C – ON YOUR ORDER HISTORY OR ORDER STATUS; HSN HAS ADOPTED THE “PACKAGING” STATUS JUST HOUR(S) AFTER YOU PLACE YOUR ORDERS….
SO, UNLIKE THE OLD DAYS, WHEN HSN ALLOWED FOR A CANCELATION MANY HOURS AFTER PLACING IT….NOW, WITHIN AN HOUR OR SO, THE “PACKAGING” STATUS WILL NOT – (I REPEAT) NOT ALLOW YOU THE CHOICE TO EXERCISE YOUR RIGHT OF RECISION.I WILL BE BUYING FAR (AND I MEAN LITTLE TO NOTHING) FROM EITHER OUTLET. THANK YOU, NO…..JUST NO.
Maybe they have new projects or just want to slow things down. I feel sorry for those that did most of their shopping because of certain vendors, but for me, most of the jewelry vendors were nothing that I would be interested in, some of the jewelry was dowdy and old fashioned, which coming from me being 60 can be perceived as strange. Maybe they are wanting to attract a younger audience, which I doubt will happen because I can’t see them shopping at HSN. The only jewelry I liked was Nicki Butler, I have a couple of pieces of his jewelry from way back. I only shop craft products from HSN now. Maybe the vendors you like will turn up on another shopping network.
Posted in Forum: HomeJust received what looked online like a beautiful set of decorative chests. this was my first order with HSN and I’m shocked at what I received. Nothing and I mean nothing is accurate about the chests from color to design. Just wanted to warn anyone who may want to order them.
Sheba, that was my first purchase from Joan. I love her kissable bracelets and have them in several colors with matching earrings and chokers and rings.. I have two of her overnight bags. They are full of bling and just my style. I bought the matching jacket in silver. What is wrong with HSN? It looks like I haven’t missed much while I was away.
Hi girls. I had to go cold turkey off of HSN. My closets were overflowing and I won’t even tell you how many jewelry boxes I have that are overflowing as well. I was on my way to being out of control. I decided to quietly leave and come back when my will power was stronger. I was going to buy some gifts for friends and family here while back but HSN had deleted my history. I depended on my history to know what sizes to get everybody and not buy something twice. Just a FYI if you are thinking of taking a break. Thanks for remembering and missing me. I thought of y’all often.
Pam Lou, so happy to see you here and sorry about JB no longer showing at HSN.
Hopefully she will pop up somewhere else and you can still buy from her.
I heard they have closed the HSN outlet stores or at the very least have reduced the amount of outlet stores. I know for sure they have closed some but not if they have closed all yet.
Posted in Forum: Customer ServiceMy HSN account was closed but I am still making payments on it. I am trying to create an account on the Synchrony page but they require my HSN card number but I no longer have the card, its either lost or misplaced. In calling HSN they referred me to Synchrony which then requires me to register a Synchrony account; therefore I’ve come full circle and accomplished nothing. The Synchrony page says the card number is on the statement My oldest statement is 7/2015 but I don’t see it anywhere on it. Wonder where I can find that number. Today is Sunday so maybe a weekday will have more people who can help? frustrating…
Today’s special value: QVC owner acquires HSN for $2.1 billion. Liberty Interactive, the media company that owns shopping channel QVC, is expanding its storefront by purchasing all of its rival, the Home Shopping Network. … HSNi shareholders will get 1.65 shares of Series A QVC Group common stock for every share of HSNi.Jul 6, 2017