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Posted in Forum: Customer Service
I returned my burnt out Chromebook (and the printer) on Jan 31st. It still has not been refunded from Chino, CA even though they received it. Need help HSN. $329 is a lot of money to not be refunded when there’s your guarantee.
Posted in Forum: Customer ServiceI’ve been a member of HSN for many years now, and have always paid my bill on time. I was approved for a credit card of $1500. Just recently I noticed when I went to pay off the remainder of my bill which was $32.00, I noticed that my statement said I have $68.00 available for spending. I thought it was some kind of error, so I contacted an HSN representative who confirmed the $100.00. I was shocked! Anyhow, thanks HSN, you’ve lost a customer.
Posted in Forum: Customer ServiceHappy Valentine’s Day to all here at HSN. May your day be great. 💖
Posted in Forum: ElectronicsHSN is not what they say. I first ordered a football blanket they claimed it was 86 inches long taller than the guy they had on show. When i got it the thing looked like a regular blanket you can get out of any of these chain stores. Color was bad & it was far from 86 inches so i sent it back. Then i ordered again. Unfortunately i don’t know if that product is ok or not because it’s not opened yet. I do know the laptop i ordered gets a little to hot on bottom and seems to slow down. The biggest problem is that my payment for February 14,2020 was taken out of my account overnight on February 12,2020. I don’t understand why they did that. I have paid on time always and have paid my other items in full. I don’t appreciate them doing that and of course can’t talk to no one about the problem . I have one more payment due next month but i think i’m going to do it now & close my account with them before they do something sneaky. I will not order from them again. My advice is for others to do same and if they do pay in full so you can quickly return the item.
