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Posted in Forum: Talk Among Yourselves
Just wanted to say that I am happy to see Kimberly back on HSN as a host. She is so positive and enthusiastic!
I agree…customer service sucks! I purchased a auto delivery coin set…that is worthless if you don’t get all 5 pieces. I was told I was guaranteed to get all 5 pieces if I signed up for auto-delivery but they just cancelled one set. Having 4 of the 5 is worthless so I asked if I could return the first 2 I already received and was told I need special supervisory approval for that to happen. So…I have to jump through a bunch of hoops because they couldn’t come through on their promise. DO BETTER HSN! I get it…stuff happens but HSN should be going out of their way to make sure my disappointment is not compounded by now needing to submit special requests…THEY could not fulfill the order as stated, I should get all my money back.
Warm & Cozy 6-Piece Plush Sheet Set
930-368HSN TS
Available in nine colors.
Good Morning Peeps and enjoy the HSN Community. 😎
Posted in Forum: Talk Among YourselvesI called HSN today regarding a Jeffrey Banks item #932-652. I wanted to read the description. Much to my annoyance, the size listed is 13.5″L x 14″ W x 7″ high. Obviously, this is incorrect. The CS person I spoke with told me that if the measurements are online, they are correct (!). When I tried to get her to admit the measurements were incorrect, she kept insisting that I was wrong. I asked to speak with her supervisor. The supervisor said the exact same thing! I politely told her that these are throws, and should measure somewhere in the neighborhood of 60″ x 50.” She told me those measurements are for a super sized throw (!)
All these people had to do was say they would contact the appropriate department and have this fixed. Even Emily, who was reading from her card, knew the measurements were wrong. HSN has changed for the worse, in so many areas. It’s disappointing.-
This topic was modified 3 weeks, 3 days ago by PWOMAN.
Posted in Forum: BeautyHi, on the show Friday, Skip said he had the perfect 3 hour Italian playlist and that if anyone wanted a copy to just ask. I cannot find how or where to ask him.
Can HSN help me get it?
Thanks so much!
Junk Journaling is hot right now which is my current hobby along with a club of us doing them. I would like for HSN to offer products and ideas to support this genre of crafting. It is adaptive from card making and scrapbook techniques; but, there are so many options too for this new craze.
I am literally laughing out loud (LOL) Angie! You said it perfectly Nakery Fakery. It’s too bad for HSN because every year I do most of my Christmas shopping with them. Lately I have been buying online with free shipping and more variety. Too much repeating over and over!
TruBright Fire Resistant and Waterproof Box & Bag
938-715HSN TS
Available in Black and Gray
Good Morning Peeps you are now in the HSN Community. 😎🎈
Posted in Forum: Customer ServiceIf you are interested in helping HSN customers who want to buy this item “Journee Collection Women’s Vienna Boot 133-4074,” would you please fix the page so that we can read the grayed-out sections and play the broken video?
I thank you in advance for your attention to this.
It is funny. I was just thinking about this during the weekend. For decades I relied on HSN for my Christmas/holiday needs. I always found QVC overpriced. Yes, they have variety, but what’s the point if things are generally overpriced. I haven’t purchased much from HSN since the move. I still continue to purchase my vitamins and a few cosmetics items that I have been using for years. I enjoyed switching among HSN, QVC and Shop HQ. All three channels had their specialty and it was nice doing business with them all. I don’t feel one channel gives me many options for buying. Not sure if this is a result of the move or the economy. I have been exploring other vendors to fill the void.
LOVE HSN, shop less on QVC- love Nakery and love Andrew Lessman. I dont see repitition that much in the programming really on either channel . Then again i watch other things and dont
have my TV on 24/7. One thing I do notice about QVC is they have the seafood and the steaks on alot. Also the same fashion lines are on every week, same time and for hrs. Since were all entitled to our opinion and it is actually such a positive thing to let the channels know how we feel just thought I would add mine. Hope nobody objects.
QVC has so much more, even their mattresses they sell are great quality. This whole weekend on HSN has been Nakery Fakery weekend with the obnoxious Kathy lying about Nakery as she spews nonsense.
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This topic was modified 3 weeks, 3 days ago by
