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Posted in Forum: Talk Among Yourselves
She’s no longer working or associated with HSN – I just searched her name and one of the items found was that she is no long associated with either. Wonder what happened. I always enjoyed her visits and product lines.
Posted in Forum: Customer ServiceJust want to express my gratitude to CS Rep Jessica who solved an issue for me with so much patience, and respectfulness that I just had to write this. It was a complicated issue, and she was able to help me in a very professional way. I hope that if you call CS she is your representative and HSN should really be proud of her!
Posted in Forum: Customer ServiceI have returned two things using HSN’s return label. Whenever I check to see where it is through tracking it seems to always be stuck in Rochester NY post office for weeks. Cs has been great with refunding me because I used their label, but it happened again. It is stuck in Rochester. I wish HSn would do what QVC does which is refund you immediately once you ship it out. They know by the scan that you shipped it out and within an hour I have my refund.











