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Posted in Forum: Customer Service
Recently the last number of purchases I’ve made has zero tracking stating it cannot be retrieved all to be met with my delivery being made by some random person in a car delivering it next door one time, opened by my neighbor and then set on my porch, but the other times at least made it to my porch. Why is HSN using 3rd party delivery? There is no protection for the customer. I want my deliveries by USPS or UPS like before! I just found the same item at QVC and ordered through them instead as they don’t do that. It’s all been with Andrew Lessman vitamins. Is this issue only with that brand? I will not be ordering through HSN anymore so please take this back to management. I can’t “wonder” IF I’ll get my package.
Posted in Forum: Customer ServiceHow does HSN classify something as ‘customer pick’ when the Customer cannot even view the reviews??













