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Good Morning Peeps and enjoy the new season here in the HSN Community. 😎🎈
Posted in Forum: BeautyI really enjoy watching Lesley Machado she is so beautiful and knowledgeable! Thank you HSN for bringing her back!
Yes it’s sad because I used to enjoy watching HSN not anymore they should work on improving their programming to keep their customers interested in buying and coming back instead of watching elsewhere
Posted in Forum: HSN TVWhy don’t you have more of a variety of items to shop for I notice that QVC has awesome items to choose from and more vendors why is HSN so poor on vendors and good items to choose from the only great vendor is DG2 hope you never lose Sam you definitely need to improve your shows and 🛑 repeating the same items over and over everyday please
Mark your calendars, Girls! Heidi is live on HSN tomorrow at 3:00 PM ET.
Grab your coffee, save your spot, and get ready to shop, because you never know what she’ll bring out live.
See you there.
Round two, Girls! Heidi will also be live on HSN tomorrow at 8:00 PM ET.
Grab your spot for the evening show, you never know what surprises she’ll bring live.
We’ll see you on HSN.
Come for the jewelry. Stay for the fun.
Tune in on HSN at showtime, and explore Heidi’s HSN collection.-
This reply was modified 1 month, 3 weeks ago by Sheba2011.
Moderator- 2 months ago
I’m so sorry for the frustration and concern this has caused, @christina105! As far as I’m aware, we currently use UPS and USPS to deliver our orders. However, if a carrier chooses to have a delivery driver use a personal vehicle to make a delivery, that is unfortunately something we don’t have control over. I completely understand your concern, though, especially when a package is delivered by someone you weren’t expecting.
If you believe the orders in question were shipped using a different carrier, please send the order numbers to HSNSocialCare@hsn.com, and we’ll be happy to look into this further for you. I’ll also be sure to share your feedback with the appropriate team, including your concerns about the tracking and delivery experience.
- Moderator
- 2 months ago
I’m so sorry for the frustration and confusion surrounding your Auto-Ship orders, @ccox150! I completely understand why you’d be upset if you were expecting a single order once the items became available again and instead saw multiple charges.
I took a look at your account, and I’m not seeing that we recently shipped three bundles to you. For your Auto-Ship of RED Chocolate 24ct Grab & Go Dark Choc/Orange Almond Bars, I’m showing that your first order was placed on 2/6, the second on 3/25, the third on 6/22, and the latest order was processed on 8/6. I also see that you placed an order for the RED Chocolate 24ct Grab & Go Bars Blonde Chocolate White Chocolate on 9/15, but that’s all I’m currently seeing on your account.
If you happen to have the order numbers for the orders you’re referring to, please send them to HSNSocialCare@hsn.com, and we’ll be happy to look into this further for you. I’m sorry again for the frustration, and I appreciate you bringing this to our attention!
- Moderator
- 2 months ago
I’m so sorry for the frustration and confusion surrounding your Auto-Ship orders, @ccox150! I completely understand why you’d be upset if you were expecting a single order once the items became available again and instead saw multiple charges.
I took a look at your account, and I’m not seeing that we recently shipped three bundles to you. For your Auto-Ship of RED Chocolate 24ct Grab & Go Dark Choc/Orange Almond Bars, I’m showing that your first order was placed on 2/6, the second on 3/25, the third on 6/22, and the latest order was processed on 8/6. I also see that you placed an order for the RED Chocolate 24ct Grab & Go Bars Blonde Chocolate White Chocolate on 9/15, but that’s all I’m currently seeing on your account.
If you happen to have the order numbers for the orders you’re referring to, please send them to HSNSocialCare@hsn.com, and we’ll be happy to look into this further for you. I’m sorry again for the frustration, and I appreciate you bringing this to our attention!
Posted in Forum: Customer ServiceOk so I was subscribed to an autoship for candy bars. But they haven’t been arriving for over six months. They have been on backorder. I assumed, like any logical person would, that when these became available again I would be contacted and perhaps one order would be shipped. So now all of a sudden they decide to auto ship three massive bundles at once and charge me almost $100. And when I call customer service, they tell me essentially, too bad. Call us back when they arrive and maybe they can help me then. Mind you two of the three massive things of chocolate do not even show that they have shipped. This is ridiculous and egregious. For anyone reading this, I wouldn’t suggest subscribing to autoship. I’m not sure if I’ll ever buy anything else again from HSN.
HSN Heidi Daus. 🎈😎💕
Welcome Fall We Meet Again. 😎🎈💕
Good Morning Peeps and enjoy the HSN Community. 💕🎈😎
Happy Fall. 🎈
Posted in Forum: FashionWhat happened to Anthony? Along with so many others…now we have one basically…DG2..just goes to show all good things come to an end…so HSN stop slamming on the breaks…I’m tired of whiplash!
Posted in Forum: Talk Among YourselvesNOW, a number of items have NO color options available for viewing — just blank white squares with the name of the color, but NO actual samples or displays of the available color options. We are suppose to pay the prices and ridiculous shipping costs, but HSN cannot provide the customers with the available color options — what in the HECK is happening — everyday it’s something new and HSN wonders why so many customers are leaving and no longer wish to shop at HSN. FYI, shopping for most folks is fun and exciting, but HSN only continues to add frustration and disappointment to HSN shopping. FIX the FREAKING website and show some respect and appreciation for your customers!!!!
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This reply was modified 1 month, 3 weeks ago by