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Posted in Forum: Customer Service
For about a week now more times than not I can’t place orders or track my orders on the app or on the website directly. I called and was told everything is working on their end. I keep getting an error message when trying to place an order and order tracking not available. You’re losing customer orders as this should be addressed. What’s going on and when will this be fixed?
Posted in Forum: Clearance, Special & CouponsFyi, the holiday return policy started on 9/21.
“You can return items purchased from 9/21/26 through 12/24/26 and receive a refund of the purchase price on the original form of payment, minus shipping and handling costs and HSN Easy Return Label fee (if applicable) until 1/31/27. Restrictions may apply.”Posted in Forum: FashionI have read the words here, but I have watched QVC selling clothes that look like the things that I was wearing in high school about 45 years ago. The same styles in different fabrics, prints and colors. The prices are way beyond reasonable and acceptable for me. My closet is grounded in Antthony and Iman. This means that I will be buying from brands that can be worked in with what I have. Now that Lancome and TPH by Taraji are gone, this leaves me on the hunt to find what I need for my skin and hair that is no longer offered at HSN.
Posted in Forum: Customer ServiceHello! I just ordered 6 pieces of jewelry from the Radiance collection, they were just shipped yesterday. ALL items are being delivered in the same box, I paid $21.00 in shipping cost, WHAT??? this is so unfair. Why am I paying $21.00 to ship these 6 items together? When is HSN going to place a limit on shipping costs when purchasing multiple items from the same company as the Today’s Special. This is more than concerning….
Respectfully
Catherine



















