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Posted in Forum: Jewelry
Wish Nicky Butler would come back, not a Shophq fan. I found some new items on Finalsilversales.com, does anyone know if is this his store?
Posted in Forum: HSN TVKudos to those who created, selected and approved the music that sounds (to me) like modern, perhaps synthesized, Mediterranean zither music. So bright, charming and contemporary. You may think we viewers never notice, but we do.
I don’t think I’ve ever had an HSN package come in 2-3 days. Sometimes my package comes to my town post office, then somehow goes somewhere else, then comes back to my town. I’m pretty sure you’ll get your package!
Posted in Forum: HomeI’d really like to see more travel accessories and a return of Samantha’s travel clothing. It seems like the TS is always a 21 inch carry on. I’m sure Samantha has lots of ideas for accessories and clothing so I wish HSN would give her more flexibility in what she offers. The comfort kit with this latest TS was a good start but we need more. Also, why is stocking such an issue? Items take so long to come back after selling out, I think HSN needs to get better at estimating demand and order larger quantities from Samantha. They seem to place an order only when she has an upcoming appearance. I can’t tell you how long I have been waiting for a simple item like luggage tags to come back to the lineup. Samantha is the best selling luggage line on HSN, they need to stop treating her stuff like a capsule collection.
Posted in Forum: Customer ServiceI see now that boots I ordered back in 2019 that had an extended holiday return policy of January 31, 2020, are now 30 dollars cheaper. Also a Perlier order for a 2 set of royal jelly lotion is $20.00 cheaper. I called CS regarding the boots and they said it only covers a 30 days price guarantee from when the item was purchased. Why does HSN do that? If you have the extended time to try a product, then they cut the price and you can’t get the difference credited? I assume it will be the same for the Perlier purchase and the dispenser has started to leak recently. I patched it up and was going to let it go, but why should I pay almost 20 dollars more for something that is defective? Think HSN should cover the full holiday price guarantee and if the price drops, give you the difference. Now I have to send both items back. Very disappointed. Thank you.
In answer to those wondering how some of us know the insights of HSN, all you have to do is look at the financial pages. Many times rumors begin with employees who find out they no longer have jobs or certain vendors are nor coming back.
He’s a BIG CLUE as to whether a vendor is returning or not – most of their items are on clearance.
Many Vendors have their own web sites now and don’t need a home shopping channel to sell their goods. They offer discounts, free or low shipping, and real sales.
Also, it appears HSN is doing away with small brand beauty companies in favor of bigger brands.
ybf, and signituer club a are gone. stacy has her own website and customer service. somone needs to buy hsn to save them because all there venders are fleeing. last year hsn had all the best Christmas items in November and then in December they just had seen to had left overs. ming tsia came back but seem to be gone again. curate is killing hsn.
Posted in Forum: Crafts & SewingIt would be so helpful when HSN posts a craft die they would include a photo of what the die says or looks like! Those backward pictures does not help one decide to buy.
Posted in Forum: Customer ServiceOn January 16th I ordered me some AirPods and I did flexplay so when I ordered them a payment of $45.84 came out for the month of January. No new payment was supposed to come out until February which would only be $33 but a couple minutes ago my card was charged again for $45.84 and it wasn’t a charge for February , HSN charged my card twice for January and I would like that money back ASAP ! And I would like to know what’s going on
Please get back to me
I used to several years ago had a hard time holding myself back from buying so many clothes and shoes from here. Do they have a new buyer for HSN because I dont see any fashions I want to buy. I like G cant spell her last name but same stuff since last fall and the sales are like a whopping $5.00 off wow. Clothes are twice as expensive as Shop HQ. I have been over there buying fashion and boots. hSN has gotten so old looking and to expensive for me.
Posted in Forum: BeautyIs Dr Graf coming back to hsn? Her product page is getting sparse.
Brag on Diane..You have a product to brag about! I don’t know what I would do without your clothes for my “mature” body. I also like how Diane explains her clothing in detail. I find her very entertaining and was so happy when she was well again and back on HSN.
Posted in Forum: HSN ArcadeWhy does the HSN site freeze so frequently. Often when moving from an arcade game, even if trying to move from that site to shop, the site, as if frozen, won’t accept a click from the curser. This is happening more and more frequently. Sometimes I go out, and then go back on-line, but sometimes I just leave the HSN site entirely. Between this and the problem with tickets being held (not credited), it makes one wonder about the competency of the computer programmers/technicians
Posted in Forum: Customer ServiceHello C.S.,
I changed my shipping address for both my HSN card and account back in October, 2019. I have received several orders since then with no problems. On 1/10/2020 an autoshipment of 2 items were shipped out and HSN_Jordan, was kind enough to waive both labels for return because I tried cancelling them on the 10th but they were already ordered and in packaging on 1/10/2020. Unfortunately, after all that they were mailed and delivered to the old address. Which happens to be currently out of the state for me.
If you would please advise me of what I can do to resolve this issue. Any assistance would be greatly appreciated. Thank you!
Posted in Forum: Customer ServiceHi ,
I need a price Adjustment 2 items I had order is offering free shipping and I was charge for shipping it has not been past the 30 days and only would like my refund put back to my HSN card. It was for Item 661-300 and item 613-901 I would greatly appreciate it.
Thanks .