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I made the mistake of changing my card to my Visa. I was charged on my HSN card & my Visa! Now I am waiting for Synchrony bank to complete their investigation into duplicate flex pays. It’s not a little bit of money. It’s a lot! I will never do a flex pay again. This process can take more than 60 days! If you use your HSN card do not ever change cards. I am having a lot of anxiety over this. I am posting this so other people will not get in the mess I am in!
I finally got through to Synchrony bank & they did a 3 way call with me & HSN. They are doing the dispute & the HSN customer service rep. confirmed that my charges on my visa were never given to Synchrony bank. Why, I don’t know. I will never use flex pay again.
I was told to call 800-933-2887. I did & they would not even listen to my problem. Synchrony bank is not showing payments made with my visa card. Apparently when I changed cards to charge my visa instead of Synchrony bank none of my payments made with my visa are showing. Everything according to HSN is paid. So they have received payments from my visa & my HSN card. I will be calling Synchrony bank when I am alone. I will never use my hsn card again. I will never do a flex pay either. HSN has a big flaw in their system. My flexpay says everything due is paid! Synchrony has me owing more than $900.00!!! Check your statements carefully. I was sick in March & April & just figured it out when I looked at my May bill.
I spoke with customer service today & I will have to figure out why HSN says I owe $399.98 & Synchrony bank says I owe 1334.07. I called Synchrony & I will dispute the charges. No need to mail statements. I have everything printed out. I will never use flex pay again! I will be looking for the charges that were charged to my visa & my HSN card. The person I spoke with was very nice & said I can do a dispute over the phone. Thanks anyway. Donna
Hi donahda, wow, that’s awful! I don’t have an HSN card because I’ve heard about other people having various problems with Synchrony Bank HSN and QVC cards. Sad to say things have changed at both HSN and QVC. Thank you for letting people know, I hope you resolve that problem soon.
Brighter days ahead 🙂
Posted in Forum: Talk Among YourselvesI paid off all my flex pays with a visa card. The transactions posted in Feb., Mar., & April. The HSN card does not show the $0 balance on my flex pays. They have charged me interest. I was set up for auto pay statement balance. Somehow it was changed to minimum payment. I called HSN yesterday & again today. They are supposed to let synchrony bank (HSN card) know. This has caused me a lot of anxiety. I will never use flex pay again. I doubt I’ll use my HSN card either. I am just letting you am just making my shopping friends know.
why are all these posts posted on this chat board now,? two and three years ago? why weren’t these posted then? what’s going on with synchrony bank is deception. this law suite should’ve been posted back in august 2021! why put these past post up.now hsn?! this lawsuit is long over! it’s 2021 !!
Our family purchased a $400 gift that we attempted to pay in-full for and were systematically guided by an HSN employee to alternatively accept “interest-free payment plan” which was fraud from inception to intentionality transfer us to SYNCHRONY BANK which we believe usuriously charged us triple the rate of interest with additional penalties and costs.
HAVE YOU BEEN ABUSED BY THE HOME SHOPPING NETWORK (“HSN”)?
NO WRITTEN/SIGNED CONTRACT
NO LEGAL DISCLOSURES
USURIOUS & FRAUDULENT PRACTICESIF YOU ALSO HAVE BEEN VICTIMIZED BY HSN & SYNCHRONY BANK….. STAND UP FOR YOURSELF!
We are preparing a Class Action Lawsuit through the offices of Gregg Lerman, PA in West Palm Beach, Florida.
Contact Us @ 561.531.0359 or @ email: gregg@gregglermanlaw.com
NOTE: The Federal Government has carelessly insured “Synchrony Bank” to $250,000.00 per Account Holder & Claim.
FRAUD WILL NOT BE TOLERATED IN AMERICA! STAND UP FOR YOURSELF! Call/Text/Email Today and join our campaign to stop SYNCHRONY BANK
I cannot order thru smart phone ffor 3 days: have called synchrony and hsn numerous times. My acct is up to date payments and otherwise. One rep wanted me to change my password. I said never mind i just wont irder.
Posted in Forum: Customer ServiceClosed credit cards synchrony bank did the same thing to me I was paid my payments on time I’ve received I open the cards like maybe a year and a half ago to two years and then on my QVC card they just went out and closed it out from under me didn’t even let me know I didn’t get a letter to like two weeks later saying they were closing it and then They lowered my HSN credit so anyway I am I’m paying them off and I’m not ever going to use them again I was never late on my payments and I think I was late once but it wasn’t even 30 days late so it’s bad business.
Posted in Forum: Talk Among Yourselvesif you have a hsn mastercard, please’ dont’ use it in any furniture store, any local stores. you cant use it in your home local stores on any domestic purchases of six hundred, seven hundred, eight hundred and then mail them the full amount.once they get your check paid in full, they will reverse your payment back on to your hsn mastercard because they’ll cash it, then turn it into promotional finance purchases. if you use it at home, you can only make small purchases. any domestic purchases you have to make it on hsn because synchrony wants to finsncec it. if you have other mager credit cards , please’ use it, for buying TV’S furniture, synchrony will keep billing you for the same purchases payment you just paid in full. it’s a reverse payment, a charge back because you didnt finance it. what all this means, you have to make any mager payments above on line. trust me there not worth you. avoid them at all costs.
Posted in Forum: Talk Among Yourselveswatch out for bank fraud in synchrony bank on charges to your synchrony bank account credit card if you have one for charges of a balance ( purchase) that you paid by(BANK afficial teller check) or personal check money order. i sent them an afficial bank teller check for $752.99 for a recliner i bought here at home, put it on my hsn master card, synchrony has my banks teller check, they reversed it on tl.my mastercard in the amount of $912.53. i dont purchase anything for that kind of miney because i dont have that kind of money. there looming to get money on 742.99 twice. plus almost $200.00 that i dont know anything about. in june or july they put somone eles money in my account in the amount of four thousand, two hundred that belonged to another womens bank in Alabama ” regent bank. since they had tried billing me for nine hundted, twelve fifty three. my flex pays arent even $100.00 for this month. if you make that amount of a purchase, use another bank card. DO NOT USE SYNCHRONY BANK CREDIT CARD!!. FOR THAT AMOUNT. WATCH YOUR CREDIT CARD.
Moderator- 08.24.22 5:10 PM
Hi @ puddin1206, the HSN Credit Card will impact your credit score as it is a credit card held by Synchrony Financial Bank. Our FlexPay program does not impact your credit. Sadly, it is beyond our control when it comes to the HSN Credit Card as we do not have access to personal credit card information.
- Moderator
- 08.18.22 1:41 PM
Hi @puddin1206, I am really sorry to hear of this experience, but we do not impact credit scores. You could be speaking about the HSN Credit Card which is issued by Synchrony Financial.
Posted in Forum: Health & WellnessDO NOT PURCHASE ELIPTICALS!! I HAD A 3 MONTH ELIPTICAL AND IT BEGAN WITH PROBLEMS OPERATING AND NOISE. HSN SAID TO CALL COMPANY WITH WARRANTY – PROFORM MADE REQUEST FOR REPAIR PERSON TO COME OUT AND IT TOOK 2 MOS AND HE DID NOT KNOW HOW TO REPAIR. CALLED AGAIN AND THIS TIME PROFORM ASKED FOR PICTURES OF WHERE LOUD NOISE WAS COMING FROM ON MACHINE. SENT BY TEXT THEN THEY SAID THEY SAW SOME RUST – WARRANTY NO LONGER IN EFFECTIVE DUE TO RUST. IM RETIRED PERSON LIVING ON SOCIAL SECURITY AND NOW HAVE A 900.00 PIECE OF EQUIPMENT THAT DOESNT WORK. I MADE A DISPUTE TO SYNCHRONY BANK DUE TO INOPERABLE EQUIPMENT AND THEY SIDE THEY COULD NOT HELP THAT IT WAS UP TO HSN AND PROFORM.
NEVER BUY FROM HSN FOR POOR QUALITY HIGH PRICED ITEMS AND POOR CUSTOMER SERVICE ON HSN,PRFORMA AND SYCHRONY BANK.