I keep trying to write a review (glowing at that) for my new DG2 Infinity Stretch jeans, but I just keep getting an error msg. Yes, I am signed into my account when I try. Is there a problem with the HSN App ?
This happed to me as well while trying to order. I went to the HSN website and then my order went through. My HSN phone appointment just didn’t work but the website did. Go figure.
I cannot order thru smart phone ffor 3 days: have called synchrony and hsn numerous times. My acct is up to date payments and otherwise. One rep wanted me to change my password. I said never mind i just wont irder.
Check to see if you can write a review now. I’ve been checking every so often since I called, and today I’m no longer getting the error. I don’t know if it’s been fixed for just me, or also for all others who might have been affected by the same glitch.
That’s happening to me too. I called the number shown in the error message yesterday, 1-800-933-2887. The rep put me on hold to check with someone else, who wasn’t able to see why there was a problem. They had to refer it to their systems people to look deeper into what’s causing the problem. Evidently it’s not something that can be fixed instantly. Call them and let them know it’s happening to you too, and tell them what the message says.
I get the error when I click the Write Review link whether it’s in my order status or on the item pages. It happens on three different computers (clearing cache and cookies doesn’t help), and also on my Android phone. So the problem is on their end, not ours.
Thank you for this information. I finally gave up, but maybe I’ll try again.
Posted in Fashion
2 weeks ago