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Posted in Forum: Customer ServiceItem 681-055 ordered 10/19/19 and now it is 10.00 less. Please refund to Spendable Kash. Order # xxxxxxxxxx. Thank you for your help Customer Service.
***Edited by HSN: Removed Order Number to comply with Community Guidelines***
I was excited to see that coupon $10 off $10 or more. Keep getting the same message. Expired coupon and invalid coupon. Very seldom use coupons and HSN, what is going on here?
@toberkins and HSN_Ryan,
I have played and entered the GOTW alternate entry in the Rewards Store.
It is there I played it on Friday Night.
Hope this helps. 🙂
Posted in Forum: Customer ServiceCould someone tell me why, if you miss the live show, that HSN does not show ALL of the items that are in the show when you pull up the schedule and you go to that time and show online. Unless you watch the tape of the show, you cannot see what items were featured entirely. It only brings up a few items. This is so frustrating. There have been items I have missed and it never showed them online when I pull up the show schedule.
Posted in Forum: Customer ServiceI have been a long time customer of HSN. My mother introduced me when I was in high school. I’m sure together we have spent thousands and thousands of dollars. I’ve enjoyed watching with my mom, and seeing what Colleen is modeling or what fun guests are on. Recently (11/3/19) I saw a new computer being advertised, and I jumped at the chance to get it. It was the most beautiful laptop I’ve ever seen. Copper with Marble detailing. My boyfriend was gracious enough to offer to buy it for me as my Christmas gift as he knew I’m back in school and need a laptop. The order was confirmed and said we should expect delivery 11/13/19. Yesterday evening I asked him to check on the status of the shipping as I didn’t want there to be a problem with the delivery. That is when we discovered the order had been canceled with no explanation. Panicking we called the customer service line to find out we could not get through until tomorrow. He called first thing in the morning, and they gave him a verification line to call. They didn’t even bother calling him back! To say I was devastated is putting it mildly. I loved that laptop, and I’ve always had a great experience with HSN–So I couldn’t believe they wouldn’t even bother calling to notify us of such a change in order status. We have literally no recourse, and as the laptop is now sold out we have nothing we can do. I have to make other plans for my school projects, and the Christmas gift I was so excited about is ruined. I can’t even begin to say how disappointed I am. I don’t think I can/will be doing any more shopping with HSN… Which is also devastating to me.
Posted in Forum: Customer ServicePurchased a HP laptop 2 weeks ago which supposedly came with free software for downloading and valued at approx.$100. Had no success downloading the software and no success contacting their support system.I feel that HSN got scammed and as well as I.
My experience has been just like yours and I agree completely with your assessment of the future of HSN. Even worse than the departure of Joy, who will always land on her feet, is Joan Boyce. As with Joy, she brought such creativity, enthusiasm and humor and heart to every presentation. What an inspiration she was in her last show, beautiful, giving and gracious as always. An enormous loss for HSN and its customers. But Joan too always lands on her feet and has always had a lot more in her life than HSN. This calls for a pilgrimage to the Hamptons.
Thank you for your commentary on the “turnover.”
Post this in the Customer Service section of the HSN COMMUNITY.
I received the same email. Like you,I sped up my order. It will ship yet it’s on EXTENDED DELIVERY. Elysee products I’ve used for such a long time. I’ve tried other brands of certain similar products. However, none compared to Elysee. When I called HSN & asked for specifics regarding the brand, I was led to believe no one knew much. If any of you ladies know more, please, let us know.
Kindest Regards
Lady4Peace
Moderator- 11.11.19 12:09 PM
@papawtom, I’m sorry but that doesn’t look like one of our order numbers. Are you sure this was ordered from HSN?
QVC does NOT OWN HSN ! Why do people keep posting that QVC owns HSN?
Just because people keep saying, posting , and believing this – will not make true!
QVC , Zulily and HSN are all owned by Qurate retail Group.
However folks if want to keep the story going that QVC owns HSN.It is rather comical
Cheers
- Member
- 11.11.19 2:07 AM
Hi @papawtom! I checked into this and couldn’t locate an account for you. Please send an email to us at HSNSocialCare@hsn.com with your address and phone number or reach out to us via phone at 1-800-933-2887 and we’ll be happy to help look into this for you.
Posted in Forum: HomeDear HSN, I know I’ve brought this subject up before, but could more points be awarded for the Outspell game, PLEASE? It is a wonderful game and deserves more points. Thank you for your kind consideration to this. Thank you for providing the games!
HSN TS
Ultimate Friendly Flora Diva do you take this?
Posted in Forum: Health & WellnessLincoln and Marcel are soooooo cute!!! Thank you for sharing them with us on TV Andrew and HSN! Also, thank you for bringing us into your home for today’s show. I found it to be a a more intimate and pleasant experience. Love your products, and thank you for being environmentally conscious and friendly!