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Beautifully said! Ditto to all of the OP’s best wishes. I always can count on the folks at HSN who tackle my problems faithfully. And I have big shipper problems, and HSN always comes through. The carrier is the problem, not HSN. Here’s hoping 2020 will be better. Thanks for all you do, HSN.
All is good . I called CS again and was told it was a glitch and they helped me .
Thanks HSN and thanks for the awesome customer service
.CHEERS
I agree about the Sketchers. There was very little memory foam. I had some memory foam inserts that made all the difference. I am still debating on keeping them. Will ne v er buy shoes from HSN again. Very disappointed in the vendor who raved about the comfort. Sad you can’t trust anyone anymore.
Hi Skingirl13,
Rusty was my Cocker Spaniel that is in Heaven now. Thank you.!
I am so glad you watched the documentary of Iris Apfel. She and her husband used to own the most unique and beautiful fabric house in the Design Ctr in NY. The fabric sells to the world exculusively including the White House, and name a few.
She knows the every weaving mills around the globe and she hunts down them whenever she needs to create and make the beautiful fabrics for either home or fashion.
So you should be proud of wearing her creation. It s a wearable art!This incrediable lady is a larger than life and HSN is so lucky to have her. A happy New Year !
Posted in Forum: Customer ServiceTo all who have to listen to our gripes and concerns, to all who work behind the scenes to make our jewelry look extra special, to the hosts who seem to never be loss for words, and to the execs, may you all have a great, healthy and prosperous New Year. May the new decade and the year ahead see many new adventures and may all your yesterdays turn to be a better today and a greater tomorrow. Happy New Year to you all.
Iris Apfel ( Rara Avis) is an icon of the fabric industry and HSN is lucky to have her as a vendor.
As a New Yorker, and also I was in the same textile industry (home furnishing in this case) as she,
I know, how much her talent was admired by many. She has an incrediable eyes for fashion and her selections of textile is superb. So, when you own her stuff, you know that it’s one of kind. It also tells you that you have a great taste. . She used to be a lot more talkative with a great sense of humour, now at 98 she still going strong. God bless her !
4 all in the HSN Community may your New Year bring you good health and happiness.
Posted in Forum: Customer ServiceTo all who work for HSN Happy New Year.
Thank you for all you do. Blessings to all. 🙂
To All at HSN and everywhere!
Posted in Forum: JewelryJay
Every time you are on TV, I see the beautiful turquoise bowls next to you. On the 12/30/19, you had a particularly beautiful composite turquoise bowl at your arm. How can I purchase one of these? I called into HSN while your show was on and they said there is no such bowl for sale?Melinda
I have an HSN card I get reimbursed $5.00 in spendable cash for returns up to 6 per year. You might have better luck posting this in the customer service area for a response from HSN.
Posted in Forum: Customer ServiceI’m totally on satisfy with my experience on this order. I purchase an IPad as a gift,only to realize on Christmas morning the case had was defective. I have reached out to you at HSN and was given 3 different numbers to contact I had no luck with any of them. All I will like is to have the case replace. But instead was told it can’t be replaced because it was out of stock,and I can return the product. Not just the case but the product as well. So my solution became a choice return it or keep it as it is defective. No other compensation. Very poor customer service, or policy practice. I try sending an email to customer service to see if anyone will assist me but got no response.
Posted in Forum: Customer ServiceI’m sorry about your huge charge for returning an item. I learned that too! I had two Slinky outfits I needed to return after Christmas. Noticed they are charging $7.50 per package even though I have the HSN card & the outfits were only $20 each.
I won’t be buying anything anymore from HSN or QVC. I’m done. Good luck to the rest of you. That used to be a perk of having an HSN card. We can thank QVC for this. Former customer for 25 years ,Donna
Posted in Forum: HSN TVI have had my HSN card for years and one perk was no charge for returns. No one mentioned they changed this policy. I was a regular customer for 25 years. Now I have to pay $7.50 to return a slinky outfit that is not my style. I’ll keep it and run errands in it w my coat on! I won’t buy anything from HSN again. Donna J Schweitzer
So disappointed w HSN since QVC bought them. I’m done!
Posted in Forum: Customer ServiceI’m totally on satisfy with my experience on this order. I purchase an IPad as a gift,only to realize on Christmas morning the case had was defective. I have reached out to you at HSN and was given 3 different numbers to contact I had no luck with any of them. All I will like is to have the case replace. But instead was told it can’t be replaced because it was out of stock,and I can return the product. Not just the case but the product as well. So my solution became a choice return it or keep it as it is defective. No other compensation. Very poor customer service, or policy practice. I try sending an email to customer service to see if anyone will assist me but got no response.