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Posted in Forum: Customer Service
I received item #925785, on 10/6/26 Kenneth Cole reaction Gigi and I am really disappointed about the order. Firstly, I purchased these for a very special event and they looked really cute. When I received them, they were obviously a return and apparently the previous buyer was very unhappy with them because they were thrown back into the box, tissue paper all wrinkled and thrown back also. The zipper on one of the shoes was broken and I’m wondering why HSN has not trained their workers to check returned items before sending them out again. To me, this is such a waste of time and money and very inconsiderate to your customers.
Therefore, I am requesting that I be sent a free return label so that I can send these back to you without paying a return fee.


















