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Bummer @hsn_krissy, but thank you for adjusting the 3!🙂
I didn’t have a problem either. I just registered using my old HSN card number. It registered my account with Synchrony and now shows the last four digits of my new account number.
I agree. Khan has dressed famous women around the world and HSN let him go? Randolf Duke and Hal Rubenstein was also mentioned, they are gentlemen who now how to dress real women. I like the latest trends too but classics never go out of style. We all don’t wear leisure clothes, jersey knits, short sleeves and pull on pants. I like good slacks, nice dresses, well lined blazers, pretty blouses , etc.
If you call the number it actually says “ issuer of your hsn card through synchrony bank” I had absolutely no trouble whatsoever signing up with my old account number. I have multiple cards through synchrony. Walmart, Sams, Tjx, Lowe’s, PayPal, just to name a few and while these companies are never perfect, I am certain unless your card didn’t transfer or you don’t have the proper account information to register that link is the correct link. I have also never paid any fee to make a payment through the telephone on any of my cards with synchrony. Best of luck to everyone.
While I agree with your clothing assessment I must disagree with your jewelry remark. Heidi Daus has very, very high end gorgeous one of a kind pieces and Carol Brodie is always on trend with her unique, stunning collections! I no longer watch HSN except to see Heidi and Carol’s presentations. I always order online.
And this is why I don’t have an HSN account…
Moderator- 08.29.19 10:00 PM
Hi, @emt1404! I’m sorry for the inconvenience. While we can’t provide full account numbers for security purposes, there are a number of ways we can help.
Please call Synchrony’s HSN Card Services at (844) 889-9676 for an HSN Private Label Credit Card or (844) 889-9674 for an HSN Mastercard. You can enter # to bypass the account number enter and reach the first available team member.
You can also contact Synchrony directly through their Facebook (https://www.facebook.com/SynchronyFinancial) or Twitter (http://twitter.com/asksynchrony). If you send your phone number by private message or DM, they’ll call you directly to assist.
The team can help process payments (and waive any fees), update your account details and answer any questions you may have on your account.
Again, we’re sorry for the inconvenience. Thank you for being an HSN Customer!
Posted in Forum: Talk Among YourselvesI was able to sign online with Synchrony Bank by referring back to the letter sent out by Comenity Bank this summer and using the website they provided in the letter.
I had no problem. And there is another phone number to reach them, given to be my a HSN customer service rep. That number is: 866.763.4537.
Hope this information helps.
Thanks for the link, but unfortunately it’s the same one I’ve been using and I get this message each time I log in: “We’re Sorry. We apologize our system is having technical difficulty retrieving your information. Please try again later.” I cannot reach a live person at the 844-889-9676 number either. Apparently, that is for HSN customer service and not for Synchrony CS. There is also a fee to pay your bill through the automated system. After 4 days of this nonsense, I filed a Better Business Bureau complaint. Hopefully, that will get some action. All I know is after this experience, I’m paying off the Synchrony HSN card and canceling it. If enough people do that and it impacts their business, maybe Synchrony will get their act together and fix their website or give customers a number they can call to reach a live CSR.
First I got a call from a number I don’t recognize. I did not answer. Then I hear the message stating to contact synchrony bank for a late payment, which I could not have since I signed for autopay with HSN (comenity bank). So, I called and talked with someone who told me I now have a new account number. My balance included around $33.00 late payment to which I refused to pay. I payed my balance and the late payment was waved. I then had to register with synchrony bank and establish a new account with the new number I was given by synchrony bank. She told me I would get a new card in about 10 days. We will see.
HSN never charged taxes before, QVC has been a negative for me. I don’t use it anymore unless there is free shipping. This “corporate” decisions hurt the consumer. But greed in corporate America has no limits.
Most of Everything Sold on HSN is ‘MADE IN CHINA’ …. same as Shopping at WALMART …. the Jewelry selections at HSN are GARBAGE !!!! Diane Gilman Fat Hag Jeans …. 8 Times per Month !!! HSN is Falling Apart …. Just like the Hosts are Running Away !!!
Posted in Forum: Customer ServiceCan someone tell me who I can call to find out my full card number? It isn’t on the statement and I don’t have the plastic card. I need this to pay my bill to the new company.
It has been said by 3 different hosts that Iman is working hard on her new line and will be back so I continue to have hope, but honestly, it is getting harder as the more time goes by. I miss Iman so much! I do not understand why HSN doesn’t just address this once and for all and either tell us when for sure she will be back or let us know if she has moved on. I think she will be back even if the signs don’t indicate it though because her last show was with Joy and it was said it was their last collaboration “together” BUT it was not said that it was Iman’s last in her line. I really believe Iman would have known then if she was coming back or not and would have told her customers goodbye because I would expect no less from her. She had class and respect for the women who loved her line. It takes time to find a new distributor and to get things in production so I hope we will see her before too long.
I wish HSN would make an official announcement regarding whether Iman will return or not. If her return is delayed because of manufacturing and/or distribution issues, we should be told this so we can be patient in our wait for her return.
Posted in Forum: Customer ServiceWhy is it every time you get a coupon it is always no good on anything I’m interested in . You have to go looking for what you can use it on . The last 4 things I purchased I could not use the coupon every time I tried . I’m a good customer but I don’t like getting over every time I try using the coupon. It is not fair or right. HSN should by now now what I like and not send me useless coupon 😡
I miss Joy and Iman something awful. My wallet doesn’t, but I’ve been miserable looking for some hope that at least Iman will return. Her clothes are so lovely. Iman if you’re out there…don’t stop designing, girl. The world needs you. You make people feel good about themselves. Please come back. HSN shame on you for keeping us in the dark. The woman just disappeared. I agree. clothes on HSN are now frumpy and shows are highly predictable.