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Geez Delraylaw I for one will miss seeing you in Community. We both go back many years. By the way I found the Mods here to be very helpful. Did you try them????? They have been with HSN long before Qurate took over. Try posting in their customer service area within Community because they may not have seen your post. At one time they were everywhere, but for some reason, not now.
Posted in Forum: Customer Service
I am Valerie Charles, Miami Florida
I NEED MY REFUND TO BUY FOODHi HSN and community.
Item numbers 533605 and 702853 was ordered and returned and according to CS you have it back. However, I still dont have my refund on card ending in 5770. Everday I check. I need essentials like more water, tissue and milk and that refund will help. Ive been out of work for 2 months due to the virus and no help has come to me yet. Please expedite my refund ASAP. It should not take this long.
Posted in Forum: HomeHi HSN and community.
Item numbers 533605 and 702853 was ordered and returned and according to CS you have it back. However, I still dont have my refund on card ending in 5770. Everday I check. I need essentials like more water, tissue and milk and that refund will help. Ive been out of work for 2 months due to the virus and no help has come to me yet. Please expedite my refund ASAP. It should not take this long. Thanks.
Posted in Forum: Talk Among YourselvesWhy? Well, here goes: After 20+yrs & TENS of THOUSAND$-THIS IS THE **LAST TIME** I DO BIZ W/HSN (Qurate)! NEVER-EVER-EVERrrr will I SPEND ONE RED CENT W/THIS DISGUSTING, DISGRACEFUL, MOST INSULTING, EXORBITANTLY OVERPRICED FOR CHEAP, BARGAIN BIN-LOWER END DISCOUNT STORE QUALITY, OR LACK THEREOF, PRODUCTS! What **Quarate** has done to HSN is ABHORRENT, AND A CRYING SHAME! As for Cust Serv… OMG-IT IS NONEXISTENT! 100% INCOMPETENT, UNKNOWING and MOST UNPROFESSIONAL… not to mention, BEYOND RUDE! -RUDE RUDE RUDE! What the heck happened? Better… WHOM ALLOWED FOR THIS? Ordered item on 5/5 WITH **AVAIL** QUANTITY at time (pic PROOF!)! Back SAME eve, STILL AVAIL (ANOTHER PIC OF PROOF)! Next day, item began countdown to sellout (ANOTHER PIC PROOF)! Why all the ‘pic PROOF’? THIS HAPP’D SEV TIMES BEFORE AND **NOW** HSN ‘powers that be’ CANNOT REFUTE PICS OF PROOF WITH item/date/time AND availability! IMPOSSIBLE TO DISPUTE, REFUTE, OR DENY! So, after a wk of ‘nil’, checked order status-STILL PROCESSING! Why? *WAS* AVAIL when ordered AND REC’D CONF # so what’s the holdup, Corona Virus? OK, NO PROB. I’m patient, item WAS AVAIL, ALL SHOULD BE WELL, right? WRONG, SO **WRONG**! WAS to receive order by 5/15-when I rec’d a DELAY email. Ok, looked up item # to check avail-now SOLD OUT… SOLD OUT TO WHERE THERE’S NO LIST/PIC FOR ITEM #-reads “product not found”. HSN EXPERIENCED ppl KNOW WHEN/IF an items “OUT OF THE SYSTEM”-it’s SOLD OUT. (ANOTHER pic for proof). I know returns DO HAPP and item may become avail as a cust return. So today (6/2) I now contact Cust Serv via phone. What BEGAN as a NICE convo BECAME THE WORST AND MOST RUDE! Rep OUTRIGHT LIED! YES, I REPEAT, ***LIED*** (I KNOW IT’S RECOREDED, SO I HOPE IT’S INVESTIGATED AND FURTHER USED IN TRAINING as **HOW “NOT” TO TREAT** A LOYAL $PENDER of DECADES). Told item was ‘OVERSOLD’-AND- as of tomorrow (6/3) MY ORDER WILL BE CANCELLED! EVEN WHILE KNOWING RETURN DATES OF ITEMS PLACED DURING COVID-19 ARE EXTENDED THRU JULY! Still, keep in mind all my PIC PROOF, of which she knows not. -WHY THE CANCELLATION? WHY NOT EXTEND MY ORDER THRU JULY ALSO? OF COURSE -NO ANSWERS FOR! NONE LEGITIMATE ANYWAY! Things happen AND I AM UNDERSTANDING, BUT HOW CAN THIS BE? Cust Serv Rep AND a Supervisor WITH NO ANSWERS? (THIS… is WHY I NOW TAKE ‘pic proofs’ BEFORE-AFTER, and AFTER THAT-OF EVERY ITEM/ORDER I PLACE-and ALL sent to DIFF EMAIL ADDRESS than HSN has access to). Yah, I’m REALLY TICKED OFF -AND- DONE W/HSN **PERMANENTLY**! Now I get the ‘Supervisor’ (was she really? Who REALLY knows) whom was also NICE, well, kind of. (Oh, AND all is happ’ing just under 45min’s total). She was GREAT… UNTIL SHE COULD NOT ANSWER THE FOLLOWING: IF oversold, how is it that for sev days of searching item, AND REPEATEDLY GETTING ‘item not found’, NOW ITEM IS SUDDENLY AVAIL? It S/O IMMED-BUT IT WAS A **RETURN** that was AVAIL for sale AGAIN… (FOR THE ITEM TO BE IN SYSTEM, right?). BUT WHAT ABOUT THOSE WHOM DIDN’T GET THAT RETURNED ITEM WHEN IT WAS THEN SOLD AGAIN, LEAVING OUT THE ORIG BUYER??? Well… OBVIOUSLY SHE HAD NO RESPONSE AND BECAME, hmmm, JUST… NOT HELPFUL! It’s NOT MY FAULT HSN DROPPED THE BALL… AND… I HAVE THE PIC PROOF THAT **SHOWS IT ALL**! Now, I *KNOW* my Arcade Gaming days ARE OVER (it’ll now be scrambled screens, no tickets, and continual shutdowns… AND THAT’S IF I CAN EVEN GET *IN* THE Arcade!) -AND I WILL MISS THAT MOST OF ALL!!! BUT THATS HOW PETTY/SPITEFUL HSN HAS BECOME! Either way… I AM DONE – OVER IT ALL! Michael Fitzharris, Quarate CEO, WILL BE RECEIVING A BOOK OF INFO *WITH* NAMES/DATES/TIMES/item availability etc… AND WITH **MANY** PICS PROVING **ALL** I HAVE JUST SHARED… FOR ALL THE GOOD IT WILL DO! I AM DONE!!! This ‘venting’ was for me-there will be those who are COMPLETELY UNDERSTANDING and SUPPORTIVE TO WHAT I’VE SHARED-AND THEN THERE WILL BE ‘HATERS’, and so be it. PRAYERS TO ALL IN NEED AND THOSE AFFECTED BY COVID-19 and PEACE AND HAPPINESS TO EVERYONE…
I went to buy this kit yesterday but I saw it was sold out. HSN Buyers are you planning to bring this back soon? Please bring it back soon. Thank you!
That’s what I’ve been doing. I can’t see myself ever going back to buying from hsn, and I don’t miss watching the craft days, which is all I ever watched. I find the presenters annoying to have to listen to anyway and often switched the volume off and turned it back on when the guest was speaking. I find it hard to believe that there are still a lot of people who get excited about upcoming craft days. It was like throwing cold water on me when they suddenly stopped the $5 shipping. Maybe if they would have realised their mistake immediately and brought it back and even better had free shipping to make up for it there might have been a chance to get me back, but they’ve left it too long now and have not listened and clearly don’t care. There is nothing I have wanted that I haven’t been able to buy elsewhere and get a better deal, even if I have had to sometimes wait for awhile.
Anna shows the 8th but HSN program schedule says the 5th. Doesn’t matter to me because I’m not interested anymore since they stopped the $5 shipping. Rumor has it that they HSN has no intention on bringing it back at least not the rest of the year. If they do, they have always had the $5 shipping start a day or two before the actual craft day. I’m taking my business elsewhere and getting things cheaper and with free shipping from other retailers.
8 June, for the west coast starting on 7 June. They lost me back in March when they suddenly took away the capped $5 shipping, and I used to spend a lot. HSN and their craft days don’t even interest me any more, I’ve switched off as soon as I found out there wasn’t any capped shipping and have not bought a thing, but I get emails with product previews from Anna Griffin so I know when they are supposed to be. So far she’s having things that have already been on before.
Posted in Forum: Talk Among Yourselvesis hsn pricing gouging? the prices are jumping up all over. what’s up with hsn raising the prices the prices constantly some I had already bought and a few I wanted to buy when they come back in which are curtis stone, but the prices ju.ped so high that I cant buy now.one of them is his mini processor that was $44.95 he last aired tow weeks ago then a week later it went up to $5+.85 now $ 54.95. why are they Jackie g up prices on sold out items? that item sold out at $44.95. it’s now 54.95 and not even in stock. there’s other items prices also jumped way up. what’s up hsn? is this price gouging?
Thank you. Aslo this is what happened while I was searching. I went to QVC because I thought he might be on there also. Well he is back to where he started. Not sure if he will be leaving here and just sell on QVC.
I purchased the Circulation and Vein Support capsules. On HSN they are 11.00 cheaper than on QVC. This making me wonder if in fact he will be leaving or is HSN just a better bang for the buck as always.
Posted in Forum: HSN ArcadeNote to HSN – The new background and cards on Solitaire are horrible!
Happened to me too with a phone. Shipping is far more than I would ever expect. It seems fair to expect that HSN would put something on the website for items that can not be shipped back to them but must instead be returned to the manufacturer.
That happened to me several years ago with a heavy, cumbersome item. I was told it had to be returned to the supplier, and HSN weren’t going to provide a return label. I ended up keeping the item because the cost of returning it was prohibitive and I would have lost a lot of money. There was nothing said at or before the time of purchase that this was the case. I still have that item cluttering up my house and have only used it once or twice, back when I bought it, it wasn’t quite right, which is why I wanted to return it, and it was an expensive item.
That depends on where you’re from. In England we say HSN don’t because of being a company representing a group of people, i.e. they don’t.
I don’t buy procaps supplements, but I once looked on their website at the time they were on HSN and they had the same prices.
HSN lost me back in March when they took away the $5 craft day shipping. Their prices weren’t anything special anyway. I can do a lot better elsewhere.
I
Posted in Forum: Health & WellnessI HAVE BEEN WITH HSN OVER 20 YEARS, BUT THAT’S ENOUGH. ON 5/3/20 I ORDERED 3 TS /BIGGEST BOTTLE/ FROM ANDREW.
I WAS THE FIRST FEW WHO ORDERED, YET STILL PUT MY TO EXTENDED DELIVERY. CALLED HSN ON THE 4TH TOLD HER, THE SYSTEM HAS A GLITCH THAT NEEDS TO BE FIXED. THIS IS NOT THE FIRST TIME HAPPENING.
DID A POST UNDER COMMUNITY – CUSTOMER SERVICE, NOBODY, NOBODY RESPONDED.
GREAT SERVICE. TALKED TO PROCAP, TWICE, THEY TOLD ME THEY HAVE PLENTY OF PRODUCT AND NOTHING IS ON BACK ORDER. TODAY 5/14/20 STILL SHOWING EXTENDED DELIVERY, AGAIN I CALL HSN, REP NANCY TOLD ME THEY’RE AWARE OF THE SYSTEM ISSUES AS THEY GETTING A LOT OF COMPLAINT. SO, THANK YOU HSN, I JUST CANCELLED ALL 3 ORDERS. I DON’T THINK I’LL SHOP ON HSN ANYTIME SOON.