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HSN needs to lower their higher price of $159 for Alpha Lipoic Acid, to $99. Andrews own website procapslabs has it listed at $99 and HSN should immediately follow suit.
hamp, you should contact the procaps lab. The customer service will be able to answer that
question. Phone number is 1-800-800-1200. Or you can go direct to their website where you can either chat or send an e-mail. Their website is: http://www.procapslabs.comI’ve been taking these vitamins also. Actually I take quite a few of his and every time I have an appointment with my physician he can not get over how good everything looks. Definitely contact them directly.
YES!! Seems to be a common problem. Called customer service and they were absolutely no help. Ever since HSN was purchased by QVC – corporate profit has become front and center – no longer the HSN we knew and loved. No longer the great deals previously offered by HSN. No longer the product selection we loved because the products worked. No longer the feeling that you, the customer, are valued. No longer the vendors we loved to watch and watch them interact with the hosts. No longer free shipping. I stopped watching and shopping with QVC years ago and have not missed them or they’re often times overpriced merchandise. Guess I’ll quit shopping and watching HSN too and continue to do my online shopping with Amazon, Vitacost and ProCaps Labs.
This is the website for Andrew’s supplements. https://www.procapslabs.com/ I have found what I needed at a better price and the shipping is great.
Thank you Cynthialbbw and Skingirl13 ~ Andrew is doing a special buy – if you buy the book from him he’s giving a bottle of D-3 and Theanine free with book purchase of $19 and change. I checked procapslabs and he does have the bundle for sale there.
Love to you both ~ Stay Safe and happy ~ (((((((((SUPER HUGS))))))))))))))))~~~~~~~~~~~~
janiebyrd, why not go to Andrew’s website: http://www.procapslabs.com to pose this question. He does have a live chat area and that person may be able to help. Or you can call: 1-800-800-1200
His staff is quite knowledgeable and may be able to help with the soy question and the sugar substitute.
Posted in Forum: Health & WellnessHeadquartered in Henderson, Nevada, ProCaps Laboratories a leading provider of additive-free vitamin supplements, is looking for Customer Service Representatives to work out of our Henderson call center. We have a UNIQUE, FUN ATMOSPHERE, with no designated call time and scripts. This is not a multi-level marketing company. If you’re looking for a company where you are paid to learn about health and wellness, a culture that treats you like family, then come join our work hard play hard culture! You will be responsible for providing excellent services and sales support with a commitment to customer satisfaction, by promoting ProCaps Laboratories products. For more information about our company visit http://www.procapslabs.com
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• Accurately and in a timely manner, assist customers with inquiries and requirements by establishing a rapport in order to understand their service needs.
• Generate written correspondence and process document requests.
• Document customer inquiries and actions on the tracking system and/or by completing logs.
• Maintain confidentiality and sensitivity in all aspects of internal and external contacts.
• Assist in identifying issues and trends to improve overall customer service.
• Identify errors promptly and determine what corrective steps may be taken to resolve errors.
• Provide strong customer service and problem solving skills and respond to inquiries with tact, diplomacy, and patience.
MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS
• High school diploma or GED required.
• Previous customer service or sales experience a plus but not essential, however, candidates definitely need to care about quality, service and helping people.
• Communicate clearly and effectively over the telephone with customer calls with emphasis on providing world class customer service.
• Learn about the value of natural supplementation to better support health and wellness combined with the desire and ability to educate others.
• Experience using Microsoft programs and navigate the Internet. Knowledge of Excel a plus.BENEFITS AND COMPENSATION
• 16.00 per hour with the possibility of Quality Bonuses!
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Your best bet would be to contact the Procap Laboratories directly. The phone number is toll free. 1-800-800-1200. There is also a web site: procapslabs.com As I said before his staff is very helpful and may be able to answer your questions on prescription drugs. I have no idea if Andrew reads the threads. As I mentioned it would be wise to contact procaps. I have had some questions in the past and I found them to be extremely helpful.
FYI some of AL’s supplements are also on Amazon & shipped from ProCaps. They never have the TS on Amazon or flex pay.
However they do offer:
Global Quantity Discounts: Discounts increase with the more products added to your order: 2-3 = 5% 4-5 = 10% 6-8 = 15% 9 or more = 20%. Offered by ProCaps Labs by Andrew Lessman.Get free shipping on all Andrew Lessman Vitamins by ProCaps Labs Saturday and Sunday 10/13 and 10/14. Offered by ProCaps Labs by Andrew Lessman. Here’s how (restrictions apply)
For specific information on any of Andrew’s products you can call his support line:
1-800-808-7311.He has his own website also. “procapslabs” dot “com”. They don’t like websites posted in here, so I had to use the previous format.
Posted in Forum: Health & WellnessHe will be on HSN & QVC going forward. He did say this will not impact his visits to HSN.