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@hsn_krissy Krissy I appreciate your help. I really miss HSN.
HUGS—- Oh we can’t hug so here’s my elbow (:
You’re lucky not to be on the “hit list” at UPS Vernon for HSN shipments. I have had thefts of everything from invoices, items opened and returned to shipping boxes, labels for shipping removed and applied to new non-HSN boxes after items stolen, plastic shipping mailers opened using perforations and resealed using return tape, tears in plastic mailers, and the biggie—breaking the corner seams on the shipping box and removing the invoices. If there is something on the invoice the thief wants, then the box get fully opened and has at it. Last fall, I had six items stolen of thirteen. The thief likes small size items that can be hidden on the person. The thief has all my identity and account info and tracks my shipments using UPS technology.
HSN has been incredible in supporting me and covering the losses. I am trying to only order brand new merchandise as the Fontana Fulfillment ships new items from Craft Days. I never have a problem with those shipments because they do not go thru Vernon, and arrive in perfect condition. Most of my other HSN that goes thru Vernon is clothes/shoes and the thief must not be my size. The package will be torn open a little like last week, a hole torn out of the mailer about 2 x 2 inches in size, a little peep hole. That happened last week. There is a rotten apple in Vernon.
Posted in Forum: Customer ServiceThe absolute worse company! Can’t even pay my bill because the online website is so messed up. I have a balance of less than $200 and I never even use this card because Serious Skin Care has been discontinued.Every time I sign into the website it tells me my username and password is incorrect. I change it and then it gives me the same message. I have all of my usernames/passwords written down so I know it’s not me. I can’t even schedule a payment over the phone. I wanted to schedule 2 payments at once – can’t schedule ANY future payments. The customer service rep was of no help. Completely useless! Cant pay my account with fast pay either since you closed my account. Yay! I wouldn’t use it anyway! HSN and Synchrony makes everything so laborious and difficult. I wish so much I never opened this card. I have a feeling this company is going under anyway. With horrible customer service like this, why wouldn’t it?
Posted in Forum: Customer ServiceI have begged for help. I have been a faithful loyal customers for over 20 years. I have stopped ordering since I get none of the perks that go with getting emails. I check everyday and YES I have my preferences check to received them, I miss HSN and will start back ordering when I start back getting the emails NO MY EMAIL ADDRESS DOES NOT BLOCK ANY HSN EMAILS
Moderator- 03.10.20 4:16 PM
@loverespectpeace, sorry to see you’re having trouble in the HSN Arcade. Please contact the Arcade team with your concern. Their contact info can be located in the Arcade Help Section
A lot of the stuff I’ve bought passes through ups vernon and has never been pilfered, but I only buy craft items for card making, but probably won’t from hsn any more after last week’s fiasco. I don’t like ups at all, though, for a number of reasons.
I have to try this. I spent $20 in shipping for thin metal dies. There was so much more that I wanted to buy but didn’t because of the shipping. If HSN doesn’t go back to $5 shipping for craft days, I won’t be buying and more craft stuff from them. The up side of that is that I will save lots of money.
Hello all….I ordered my cricut joy bundle off HSN but mine is still in packaging, is anybody else’s taking this long?
Posted in Forum: HSN TVI am highly upset not only was my flex pay denied but they still took funds a random amount might i add now im on my rent due to the fact i was ordering fpr a friend and since it was denied she still wants her money however now it who’ll have to cone out of my rent money bc hsn has it and refuse to give me product smh i was going to try my chime bank card but am kinda worried you guys will steal from me again
Went to Chico’s where Marla added her fashions … they explain to me no coupons for the store are good on Marla Wynne fashions … I had 20% off did not buy any of her items …if I wanted anything this would be my deal breaker. I think most fashions are over price anyway .Chico’s even add coupons sales and have very nice Blouses for less than hers. I’ll continue admiring some of her items for tall models and wait for sales on extra small sizes for 5’2′ fit stop paying for shipping fees for all her oversized things. I noticed the drama kImono $129.00 why so high??? for convenience? They didn’t look any different …do offer all sizes even extra smalls ladies I saw 3 in each size….if you get tired of waiting you can go to Chico’s and get it for a higher price or keep paying shipping games . I love HSN it’s convenient shopping here !!!
Anyone who has a an issues getting their prize should let me know. It has worked to get at least one person theirs, but they won months before me. I have called and emailed everyone within HSN. No one really cares. But I am not giving up. When I talk to someone again I will mention how long you have been waiting.
HSN TS
IMAN Global Chic Luxury Resort 2-pack Palazzo Pants
685-966
HSN TS
Posted in Forum: HSN TVjust reading all the nothing comments so and so is rude and its rude to comment on someone being rude and oh my god its a shopping network! keep your opinions to yourself. why we have to endure remarks on the air over what so and so thinks on facebook is such an imposition to the host the vendor and us watching who don’t care at least not on air. it takes time from the whole point of the program and that is selling stuff and us buying. do you not buy a brand at macys due to the designer being rude? of course not because we don’t watch them on tv and by the way that whole business is competitive and hard and who wouldn’t get grouchy or short. give people a break. were only human. and its qvc calling the shots not hsn. so all your negative remarks could hurt someone for real. so remember that and realize how hard these people work and d.g has been around and worked hard shes not an internet sensation she did it the hard way. I don’t like all this that’s happening via internet, it makes the u.s look bad. its destroying some business and nobody cares so long as they save a few bucks. well people mean more than that so shop hsn but go shop local too before you cant.
Posted in Forum: Customer ServiceI started putting things in my cart that I wanted to purchase when Iman is on. They all had five flex pays with another flex for those using their HSN card. Now that is gone. Why? Guess I won’t be able to get everything I want. That extra flex is helpful.