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Posted in Forum: Clearance, Special & Coupons
I called and spoke to customer service today, because I just purchased vitamins on the 28th, and now they are at a better birthday price.
Customer service said that is just for today so they can’t price adjust? I haven’t even received the items yet. If I purchased today with the lower price and then returned my order it wood be worse for them with the free shipping etc.
Customer service has gone down hill with HSN taking this stance.
Sorry just lost a good customer .
Posted in Forum: HomeI have the same issue. I ordered an item few hours ago but didn’t realize they charged me shipping and handling. I called to get that corrected. I was told the birthday price wasn’t offering FREE S/H because it’s an old video. I even stated that if I look at an item it’s not my fault that’s it’s showing an old video. It should be honored. She would not honor that video . This really makes me feel that this may be my last purchase from HSN.










