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Some time ago I purchased my computers through HSN. I had the same problems . I found many programs that were downloaded prior to purchase and these were dragging the computer down. There were programs that I would never use and thus began my day of deletion. After fully deleting these programs I ran a virus check and then I shut the computer down. Waited 5-10 minutes and turned everything on. Before using the computer I checked to make sure that those programs were fully deleted and then made my way to venturing online. I found that the computer actually worked better and it gave me room to add other features.
You might also try reaching out to the customer service area within Community. The MODs are wonderful to work with. They may be able to help you in this situation.
Posted in Forum: Customer ServiceI have the same problem with the sound. This is an issue with all my videos pertaining to HSN. The sound icon is missing, therefore there is nothing to mouse over.
I’m surprised this computer isn’t working for you. I noticed that HSN and QVC were selling some real DOGS this past holiday season with computers with only 4GB of RAM, which is a complete joke! However, yours should be very powerful. I wouldn’t give up on it that easily. Contact the HP support again. Good luck!
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Posted in Forum: ElectronicsI bought the HP 16″ Omni (and All State protection plan) because I’ve been needing a new laptop and this seemed like the perfect one for my needs. WRONG!!! It’s NOT user-friendly; it’s NOT fast; it’s NOT light; and “support” is a joke!!!! Unfortunately, because of illness, I missed the return window, so it is now an $800-plus paperweight. I’ve gone back to my old, but user-friendly Dell.
I tried leaving a review, but I couldn’t because even though I ordered the laptop in late December—Christmas day—it’s no longer in the product list!!! I now know WHY!!!!
I’ll NEVER trust HP or HSN again!!!
Good Morning Peeps and welcome to the HSN Community. 😎
I totally agree with everyone. Debbie is a wonderful host. With the loss of so many, most recently Anthony, talented and engaging personalities, I’m losing any motivation to tune into HSN. Thank goodness, I’ve managed to purchase many of Anthony’s creations and will continue to do so as soon as he has a retail website. I hope Debbie continues with HSN, as long as possible.
Type 2 Secure® Bars 40g Sweetened with Stevia – Variety
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Type 2 Secure Complete Meal Replacement Bars with Sucralose – 36-countHSN TS
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Turmeric-400 – 480 CapsulesHSN TS
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Glucosamine and Chondroitin with UC-II – 1200 Capsules
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Glucosamine and Chondroitin – 1200 CapsulesHSN TS
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ProCaps Laboratories
Circulation and Vein Support for Healthy Legs – 720 CapsulesHSN TS
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ProCaps Laboratories
pHact 12-pack 4.25 oz. Moisture-Rich Cleansing BarsHSN TS
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Good Morning Peeps and enjoy the HSN Community. 😎🎈
Posted in Forum: Customer ServiceI have a complaint specifically regarding Nakery serum. They promote the product for twenty six dollars and some change(reg 44.00), instinct that this price is good for a single ship or auto ship. however, when I go to the website, the single ship item is twenty six dollars and some change, but if I want to do auto ship, it’s forty four dollars, the regular price. I called customer service because I figured it was a website error and she told me no HSN does that, they don’t offer the same price for a single ship item as they do for an auto ship item!! I called back again because I thought I was given incorrect information.But I get the same answer.Which I think is totally BS! Shame on you HSN. I guess if you’re gonna try and over your customers, you don’t need my money, See ya