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Ooh I feel for all the employees there. HSN is sadly on the way out just like QVC. When they put the campus on the market it was pretty clear Florida was going to be exited altogether. The fact they weren’t even bothered to put their closing for inventory on the web site or even the automated store message told me all I needed to know how corporate feel about those inconvenient customers. Sad end of an era.
Posted in Forum: Customer ServiceI ordered the 85″ Samsung HW-B750F TV they set up a delivery date and time, im still waiting on my $1000+ TV i was told now I have to wait until Monday do to closing time to call that’s 3 days from the delivery time,, all I got was a no call no show,,,, come on HSN please do something
I have two items I ordered last week 12/2/2025 there still in packaging a week now which means there not being shipped. when qurate finally plunge sing HSN in to the ground to no return, will need a new home shopping network that carries everything bras panties, Hanes, fruit of the loom, that’s my size, tolit treedish cloths dish towels, just to name a few being all stores are closing besides everyone is buying on line.
the problem is qurate. there destroying HSN. we need HSN as most chain stores are closing and all that etc are HSN and QVC but HSN needs to get rid of qurate retail group. HSN needs to look for another retail to take over to separate them from QVC.
Posted in Forum: Talk Among YourselvesDiane Gilman Released a Statement in reference to the Move on Facebook .
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‘When I found out the HSN campus in Tampa was closing, it hit me harder than I expected. It’s truly the end of an era. I’ve even had this recurring dream where I’m doing the last show in the studio, and suddenly I realize the studio’s being demolished… and I’m locked inside, banging on the doors, trying to get out.
That building wasn’t just a studio, it was the backdrop to 31 of the most transformative years of my life. It gave me a voice, a platform, and storytelling skills I never dreamed of having. I laughed, I cried, I launched jeans that changed lives (and my own).
Now that HSN is moving to the QVC campus, things will never quite be the same. So I’m sending off that old studio with gratitude, nostalgia, and a bittersweet goodbye.
Ciao, baby. It was an incredible 31 years’.
I will miss all the hosts that are not going to PA. But hey I get that, and frankly they may not want to make the move after being in Florida. I appreciate the new hosts. Things will only get better.
We should not be blind to what’s going on in the market, Inflation, better prices elsewhere, stores closing, web stores shutting down. Who knew Shop HQ would close. Shop LC is now selling waaaaaay more NONjewelry items.
Thanks for the open letter Ms. Susan, and the opportunity to express our unsolicited opinions.
Frankly, I think it’s a bit disingenuous for us to gripe and complain about the merger when at least HSN/QVC are still going to be in business, and, they let us know about it. You get to choose what you watch. Don’t watch if you need to fuss.
That’s what’s wrong with us in America, complain, complain, little thankfulness.
I look forward to seeing the new hosts, the new models, the new and favorite HSN products.
Hello, I have reached out to HSN about three times and when I called in regards to my reaching out to them, they want to tell me they still will not open up my account again. However, I’m trying to make sense of the reason for closing my account and I’ve also explained my side but all they can say is we have sent you letters about this but we will not open your account.
Leslie, I still don’t understand. I’m trying to make things right. Why can’t they make it right to me as a consumer?
I wish HSN and QVC luck. It’s a tough business. It’s either this or closing down probably. The nature of business all over is changing and we better all it up, like it or not. I’m hoping that the prices stop rising, and becomes more affordable. The economy is turning around, so we’ll see if that matters. There are some products I really like and will continuing shopping the sales and specials. Let’s make shopping tv great again!
Moving is asking a lot A LOT from moving from paradise (despite the hurricanes that may blow through!) up north. Seems like the north is the financial hub of everything and finally what I find most upsetting, July IS HSN’s Bday month, what a way to celebrate – closing down the forever studio location and having everyone head to the north if they want to keep their jobs, you know there are lots of jobs involved, not just the hosts! Best of luck – please don’t change the vibe – that is unique to HSN, but must say I’ve already seen a bit of a different vibe,
Glad Adam and Callie have made the move, they are true “keepables!”
I’m not angry either. However, I’ve shopped HSN for over 20 years and spent a lot of money. Things have definitely changed and not for the better. I’m just not interested in starting over. Actually, I’m glad that I won’t be spending so much money. I’ll buy occasionally but not as much. When you don’t watch, you don’t buy. Today we do have so many options. When I can buy products and return them free it is so easy to buy.
In closing, the farewell celebrations for all the hosts were pathetic. Valerie has her husband come up and HSN cut it off.
I truly wish the best to all the wonderful hosts who decided not to move North. Know that you were appreciated!
Sashara, don’t apologize. You are entitled to feel as you do, especially if you have spent $’s with HSN. I agree I don’t like the changes, but as noted above, HSN is a retailer. All retailers are having problems. Listen to news or read online. It seems everyday a retailer is closing its doors. I knew when HSN moved its production to PA, the hosts were going to change. QVC hosts are not the same and since they are moving into their facility, it makes sense that HSN hosts are going to be more like QVC hosts. They want to keep their jobs. It is going to be more competitive. That is not to say that QVC hosts are the be all and end all. They are not. Most of the good hosts on QVC are gone. My suggestion is to just evaluate the products. If you like what you see, buy it. If not, move on…just as if you were entering a brick and mortar store. If you enter a store and they do not have what you want, you move on to one that does.
I been with HSN since they were first HSC and they had good items that came with more for less. HSN has to get rid of curate and go with one who can bring them back , bring in some new good venders back because store chains all through the country are closing and we’re only going to be left with home shopping over tv.
Posted in Forum: Clearance, Special & CouponsAnother Free Shipping day where clearance items do not include Free Shipping? I’m done. I deleted the HSN app on my phone and took HSN off of my bookmarks. The fun of shopping here has been going downhill for quite sometime but this ‘new policy’ of no longer including clearance items on Free Shipping day is it for me!
In June my HSN card with be paid off. After that I’m closing my HSN credit card and deleting my online account here. To whoever it is ruining this once great shopping channel, shove it where the sun don’t shine! I’m OUT!
Posted in Forum: Customer ServiceOn HSN’s website:
How does Auto-Ship® work?
Auto-Ship® is a simple and convenient way to stay stocked up and save. You can set up regular deliveries on a schedule that works for you. Your price never goes up.However, I was told by Michael the phone supervisor that this was incorrect. He was really mean. I have been a customer for four decades! He flat out lied to me.
My original order was $35 and I was charged over $90! He offered $10???I submitted a complaint with the BBB and hopefully someone will eventually honor their own policy.
Once this is resolved, I am closing my account.
On HSN’s website:
How does Auto-Ship® work?
Home
Auto-Ship® is a simple and convenient way to stay stocked up and save. You can set up regular deliveries on a schedule that works for you. Your price never goes up.However, I was told by Michael the phone supervisor that this was incorrect. He was really mean.
My original order was $35 and I was charged over $90!I submitted a complaint with the BBB and hopefully someone will eventually honor their own policy.
Once this is resolved, I am closing my account.