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How many times does HSN need to be notified, it has been ONE week & still the Web Site for this product has NOT been corrected! What is going on? HSN is ignoring requests by it customers. The colors listed for sale do NOT correspond with the crossbody product showed. I thought HSN wanted to sell Samantha Brown’s products. Of course now the free shipping offer is also gone…Unacceptable for the website to sell the appropriate crossbody….you are losing sales!!!!!
Posted in Forum: HSN TVHow does one find and purchase any of the items on the HSN Finds streaming channel? No matter what I look for the item in question does not appear to exist even though I’m using the item number. Very perplexing. I’d also add that nowhere on the screen does it say host doesn’t reflect current pricing etc.
I submitted a request for an exchange for one of the many pans I purchased bc the bottom got very dark and the non stick wore away and was basically fluffed off. I was told darkening is not covered in the 1 year warranty, never addressing the non stick wearing off and food sticking. Now my year “warranty” has expired and zero response to my issue.
I am extremely disappointed in HSN and Curtis stones customer service. I have spent over $400 on products and I can’t get a replacement pan for the only one that had a problem. I live the products but a defective one should be addressed. Poor customer service!!!
He is not leaving HSN. There are 201 Andrew Lessman vitamins when you search his name. There are many vendors that sell on both QVC and HSN. He just happens to be on QVC today for a TSV. So HSN is not losing “everyone”.
Moderator- 2 weeks ago
I’m truly sorry to hear about your experience, @lagenia, and understand your frustration. At HSN, we strive to provide excellent customer service. Your comments are as concerning and important to us. I’ve shared this with our leadership team. We appreciate your loyalty to our kitchen products, especially Curtis Stone, and hope to improve your experience moving forward. If you have specific questions or need assistance, please let us know—we’re here to help.
You can always reach us via Live Chat on HSN.com or by phone 1-800-284-3900 (8am – 1am / Mon-Sun), here in our Community under Customer Service (where we are), on our socials via Private Message or email us at HSNSocialCare@hsn.com. Thank you for sharing your feedback.
Posted in Forum: Customer ServiceI am interested in buying this metallic colored Samantha Brown Crossbody, for the last couple of days I have notified Customer Service via Live Chat Twice. The colors listed for sale are for another crossbody, NONE of the colors in the actual presentation video are listed for sale. The presentation states the colors are Metallic in Silver, Champagne, Burgandy, Blue and Silver. The color available for purchase are leopard, peacock & purple. I
Customer service rep sent a message to “marketing” during my live chat to get the crossbody information corrected, almost 3 days later there is still NO correction…this is so frustrating, how many times does one have to report a problem and be ignored?
I am so disappointed with HSN…
To ecg1,
From what I read about him suing HSN he was playing the race card, and I can say whatever I want as far as what I believe to be true.
He walked away and has a huge lawsuit against HSN and he is trying to use the race card to win his lawsuit.
He should just leave if he did not like his new contract.
I have nothing against Anthony, and I know he was designing for some celebrities before HSN so what?
What does that have to do with him leaving and playing the race card to win a suit against HSN it should be beneath him but apparently it isn’t that is what I said and still say.
You don’t like it too bad!
Posted in Forum: Customer ServiceHey HSN — is there any possible chance of your IT people repairing your FREAKING web so that it works properly. I am so SICK of dealing with constant freezing, messages appearing that have absolutely nothing to do with I am attempting to read or order and the mistakes on auto-ship orders. OMG, enough is enough!!
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This topic was modified 1 week, 6 days ago by azsun69. Reason: to get the point across
Listen, listen!! Iman, our African Queen, is truly one of the most stunning women in the world!
The day I discovered your line on HSN, everything changed for me. As a busy mom who cannot easily shop with little ones, I appreciate how you made it possible for me to feel confident, polished, and beautiful at work and at special events.
I am petite and curvy, and your pieces just worked for me. From size 4 to 8P, depending on the fabric, everything felt designed with real women in mind. And your jeans were my absolute favorite!
I had no idea you were stepping away until today, and honestly, it broke my heart a little. I feel like I just want to sit and cry. Please, if possible, consider bringing your jeans to department stores so we can still get our hands on them.
Thank you for helping women like me feel seen, confident, and beautiful. Now go enjoy your beautiful life. You deserve it!
You will be tremendously missed, our African Queen 💛
Beekman 1802 Happy Place Air Freshener Odor Eliminator Gel with 2 Jars
919-271HSN TS
Free Shipping
Good Morning Peeps and enjoy the HSN Community. 😎🎈
Happy first day of Spring. 💕
To angie0215,
You made this statement… “Most of the C. Wonder line is a huge disappointment whether Ken or Christian is designing it: it is very cheaply made and not attractive.”
I think had you needed to begin your comment with the words “I think” because many will disagree with the statement that you actually made. YOU may be disappointed, but many of us are happy that the C Wonder brand is available at HSN. I have been able to buy gifts for my daughter and granddaughter that do not disappoint. I have also found some beautiful things for myself.
The C Wonder fashion brand is amazing. It is attractive and very well made.
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This reply was modified 2 weeks ago by ecg1. Reason: Misspelling
@hsn_shawn, I just received 916-460. Please note that I am typically size Large on top, even in MarlaWynne’s tops, although I sometimes size down to a Medium in her line. I have 40″ bust and am wide across the shoulders. I’m 5’4″ and an apple shape with slim hips and legs. The sweater I bought is size Medium in the shell pink, and it is oversized on me, but looks great. It would have been a mistake to order size Large. (If it shrinks in the wash, it should say in the description, “Size up to allow for shrinkage.”)
Whoever at HSN said to use the “body measurements” chart, which have smaller bust measurements, did not do a good job taking care of HSN’s customers. Someone should have asked the fit models to try on the sweater, measured the sweater, and provided actual bust garment measurements for this top to post on the item page.
Thanks for helping with this, and I hope I have helped someone choose the right size. I’ll post a review with this info, too.
From dazzling on the ice to lighting up our screens, happy belated birthday Matt Evers HSN ⛸️⭐️ 🎈
Thank you for your reply, but I did read the ingredients and they are NOT the same. I do not understand why Adrian has a Fabulous product and does not keep the production going. It always sells out and now I am getting mixed information from HSN’s reps, some say “out of stock” and others say DisContinued”. this happened once before a couple years ago and they brought it back. So, hopefully it will eventually return and when that happens I will buy 12