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Posted in Forum: Customer Service
Made an order today, got denied Flexpay and then funds were taken out of my account not once but TWICE.
I would like my money back please.
Posted in Forum: ElectronicsI am so upset. Things are tight this year but I wanted to get something nice for my daughter so I wanted to purchase her the PS5 and HSN seemed like a great choice because they gave me the opportunity to break the payments down. I submitted the order then they told me my flexpay was denied/ canceled my order and still took my money out my account. Now it’s only 10 days from Christmas and I need that money back now to be able to shop somewhere else. I am very upset and disappointed and I don’t know how I will be buying her anything now. This has really messed up my Christmas and I will never shop at HSN again. I will also tell everyone I know about this horrible experience.
Posted in Forum: Customer ServiceI am so upset. Things are tight this year but I wanted to get something nice for my daughter so I wanted to purchase her the PS5 and HSN seemed like a great choice because they gave me the opportunity to break the payments down. I submitted the order then they told me my flexpay was denied/ canceled my order and still took my money out my account. Now it’s only 10 days from Christmas and I need that money back now to be able to shop somewhere else. I am very upset and disappointed and I don’t know how I will be buying her anything now. This has really messed up my Christmas and I will never shop at HSN again. I will also tell everyone I know about this horrible experience.
Posted in Forum: Customer ServiceI have over 500.00 in limbo after flexpay orders got denied that I need back asap I know they haven’t been released because this happened with a shoe company the other day they released the charges and I had my money back in minutes the charges are still pending and I want them released so I can get my money back.
Posted in Forum: Customer ServiceI ordered a meta quest 2 for 4 easy payments on flex pay
went thru the order process and at the end was denied
checked my bank and was charged
what the heck man
nw from what it appears from the many threads on here i got to go thru burning fire to gt my money back
im on social security and thought that would be a nice gift
geesh companies now a daysPosted in Forum: ElectronicsHSN should be out of business and sued by every legal entity there is. I placed an order (first time with HSN) for a laptop, entered a discount code, selected flex pay and was denied. But this evil organization did indeed charge my debit card for the first flex pay, then the message on the order page stated: you are not eligible for FlexPay at this time, would you like to pay in full.
No HSN, I wanted flex pay but you SOB’s charged my debit card anyway. Really!!
My money was credited back to my account within hours, but still, you HSN, have no right doing this to potential customers.
Take your FlexPay and shove it! I’d rather shop at Amazon Prime for better quality items and pay up front.
Shame on you for your business practices.Posted in Forum: Customer ServiceIf you were denied flexpay and was hit with surprise of a denial and deducted money- follow me
Instructions:
1. Call HSN customer service ask to speak with a supervisor directly
2. Get a release authorization code (6digits) it’s the confirmation that the funds were released.
3. The funds should be released immediately if not contact your bank and provide the code.
It took me over a week to get my money back. After multiple calls to HSN and my bank….Finally on my last call to HSN I asked to speak with a supervisor directly and this is exactly what happened. The funds were available literally in like 5 mins..
Posted in Forum: Customer ServiceFlexpay denied last Wednesday, one of the four charges was returned to my card in 12 hours but a week later I’m still waiting on the rest. Im honestly not sure if it’s on my end or not
Posted in Forum: Talk Among YourselvesI see a lot of people say they got denied flexpay let me tell you how it worked for me. I ordered something that was 200$ and got denied right away this also was my first time ordering something on HSN so this is what I did I went back and ordered something that was 30$ and this time got approved for flex pay and I paid it off and then I ordered something that was 100$ got approved for flex pay and paid that off then I ordered something again for 500$ and got approved for flex pay and paid it off. If you are new to HSN you have to build trust with them first that’s how flex pay works I hope this helps for anyone that needs flexpay and get’s denied.