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Hi LCD, that historically starts in October for both HSN & QVC. Happy shopping!
Posted in Forum: Customer ServiceI just loved the HSN App for tablets and used it nearly all the time to shop and order. The app allowed me to do everything I needed in that format and my tablet screen was much larger than my phone screen, so it was easier to use. I am so disappointed that HSN is no longer supporting this app. Please consider bringing it back. Since it was discontinued, I find myself shopping on Amazon and QVC more because they have tablet apps.
I just happened upon this conversation but I must agree, the clothes that HSN are offering are beyond frumpy and cheap looking. I’m no spring chicken but I just refuse to have a closet full of things that look like they came from walllmart. With the exception of Marla Wynne, I buy little or nothing in the clothing lines carried. I listen to the constant complaints about Marla Wynne prices and wonder to myself just where these women have been shopping. tHE SHOES ARE NO BETTER- HOW FAR THEY HAVE FALLEN. iT’S APPARENT THE qvc OBJECTIVE IS TO TOTALLY DESTROY THE hsn BRAND- THEY ARE DOING AN EXCELLENT JOB. wITH THE BAIT AND SWITCH PRICES AND THE RIDICULOUS SHIPPING AND HANDLING THAT IS MIRROWING qvc, IT WON’T BE LONG. i KNOW i’LL SAVE QUITE A BIT OF MONEY BUT WHAT A SHAME. oNLINE SHOPPING WILL EVENTUALLY KILL THEM ALL.
Posted in Forum: Talk Among YourselvesQVC/HSN need to make changes now or find themselves out of business. Price on products and shipping/handling have risen dramatically. This makes easy pay no longer attractive. Takes too long to receive items ordered and tracking is useless since shipping status is not updated on weekends. The hosts are terrible. Some of them talk incessantly about themselves. Others are ridiculous in their characterizations (scrub daddy and extraordinary should never be used in the same sentence). And what’s up with dark haired hosts going blond? Not a good look. I’m over celebrities selling clothes and shoes. How much money do they need!
So, what do you call HSN, getting rid od Show Hosts and Vendors? They may be number 2 but losing LOTS of customers because of bad business practices. QVC isn’t in the clear either. With the advent of Amazon and other on line etailers, tv shopping may be a thing of the past.
Posted in Forum: Talk Among YourselvesDimitri James (Skinn Cosmetics) and the Beekman guys left just in time. Following is a snippet of an article that appeared in today’s Star Tribune in Minnesota (ShopHQ hdqtrs): “But the company remains in the grip of a difficult turnaround, as Peterman and Invicta’s Eyal Lalo try to return it to profitability. The retailer is in third place behind QVC and HSN in the home shopping market, and reported a worse-than-expected loss of $21 million, or 31 cents a share, in the first quarter.”
Today’s special value: QVC owner acquires HSN for $2.1 billion. Liberty Interactive, the media company that owns shopping channel QVC, is expanding its storefront by purchasing all of its rival, the Home Shopping Network. … HSNi shareholders will get 1.65 shares of Series A QVC Group common stock for every share of HSNi.Jul 6, 2017
having same issues called costumer service transferred me to card services tried what they said still not working I guess they do not want me to make any payments I’m done with all of them I will miss David/qvc I’ve spent too much time on this can’t handle this difficulties my daughters husband died I’m in another state trying to help her and my grandbabies this is too much I can’t afford any late fees over my head trying to fix this mess on disability limited income they will just trash my credit oh well the life of this old lady no more shopping
I received my bill in the mail today i normally get a online statement account number was on front signed up no problem my billing date has changed so bill seemed a little high this month I think some flex pays have overlapped I am going to pay my flex pays off and use a different card as I have read not good things about this bank I don’t like all these changes when they said when qvc took over nothing would change so disappointed don’t think I will be shopping as much
Well I signup new still can’t access my account to make payment I’m guessing they don’t want it or they would have better access this is ridiculous I’m so disappointed I forgot QVC was part of HSN now I will do my shopping with Amazon and walmart online I will miss David
I had to register again and I noticed it gave a new number they are out new cards. I’m gonna ride out this storm with HSN. QVC is also topsy turvy
Both look lost. Hopefully they will find their own persona and we can enjoy shopping again. If one sink they both sink.
I miss Joy! I didn’t know or think Iman was leaving. That would be a huge mistake on Qvc/Hsn! If you get rid of your unique exclusive one of a kind vendors what do you have… nothing! I don’t want to see crossover vendors from qvc to hsn and back. No! HSN is special! Don’t mess it up! I mean how boring! When you mix the two you cancel out the fun of shopping at one place over another. And by the way, I noticed that Marilyn Miglin’s 26 year anniversary was just shoved under a rug. No fanfare, no excitement. Why!? She deserves better!
I actually started watching HSN because of Jay King. Before that, I had never watched any of the shopping channels. I haven’t liked a lot of the changes to HSN, but they are trying to make it more profitable. I would rather HSN be like this, than go out of business.
If Jay’s jewelry was all made in the USA, it would be more expensive. The only thing I watch over on QVC is Carolyn Pollack & her American West jewelry. Her jewelry is made here, but you get less for the price. She usually uses small pieces of turquoise. I buy way more of Jay’s pieces than Carolyn’s.
I don’t like that they have the Beekman’s on so much, but I just turn the channel.
Skingirl, i have received a few e-mails about the name change. Mostly as reminders. It’s interesting how people see things (or don’t see things). Very interesting Hsn/ Qvc thought!
I didn’t think too much about the name change but like how you noticed.
The Shop NBC or Evine name doesn’t seen the best way to id a shopping network but i seemed to have found it (although I rarely shop there).
I am also having a bad time with a return. I used the prepaid label and customer service said it was not scanned and I had to have a receipt. I never get a receipt when I use the prepaid label. Now I am having to pay for an item I did not keep. I had a similar problem with a return of a Rhonda Shear item and the bad had 3 bras and I returned 3 bras. Customer service said 1 bra was not returned. What? If it doesn’t fit why would I keep one? I have virtually stopped shopping with HSN and only order from QVC now. When any item is returned by mail on the prepaid label, they immediately send a notice saying “Your Return is on the Way”. That is very helpful.If I don’t see that, I know there is an immediate problem.
I am disgusted HSN has robbed me of $40.00 on this Joy/Iman purse “AS IS” item,but it will be the last time I get robbed. HSN is NOTHING like it was when it started. HSN needs to go out of business because it is nothing like it used to be.There was a time when CS would do anything to make a customer happy and satisfied–no more.it’s prove it or IT UP!
Well, I can’t prove it. They’re extremely inefficient and uncaring.