Poor product function.
I purchased an Elite pressure cooker based on the ability that it also was a slow cooker. This is not the case. When slow cooker is chosen it cooks at a roaring full boil. The instruction booklet also says when slow cooking to use the glass lid. I didn’t receive a glass lid and was never offered to purchase said lid. When slow cooking with pressure lid the steam vent oscillates with an annoying pressure release. Not wanting to listen to this for 8 hours I looked for and found a glass lid that fit the pot. Setting to slow cook it was boiling so hard it blew the glass lid off the cooker. It may be a wonderful pressure cooker but it is a terrible slow cooker!
gonfshinusa, I’m sorry to hear you’re not happy with your recent purchase. If you need assistance with a return, please send me a Private Message and include your order number so I can further assist you.
Posted in Customer Service
10.04.15 5:47 PM