Favorites Gone Again.
Recently, I lost over 400 favorites.
I was building it back up and had close to 80 products in favorites.
They are all gone again! This is getting very old,very quickly. 😡
What is going on with the favorites feature?
I use a PC, a Kindle, and my mobile to access HSN.
Here lately accessing HSN has been a pain. On my Kindle, I cannot scroll through the Community Forum. On my mobile, I have issues logging in because it simply will not accept my password. Of course, the games not loading is still occurring on the mobile, Kindle, and the PC.
How is it that I do not have a Favorites page? I have had it for years. Shopping without a Favorite feature is not the same. I just lost more Favorites, again.
There is something going on behind the scenes in the HSN/ IT World. Please fix this Favorite issue.
I have Windows 7 on the PC. I use Firefox and Google Chrome.
@skittles135, I’m sorry for the great inconvenience. I know how important it is to keep up with your favorite items. I too enjoy receiving those alerts.
Its apparent the “My Favorites” page isn’t available on your account. I would be glad to report this to our Digital Team. May I ask for you to reply with specifications of the device you are utilizing. For example, PC or mobile, version of browser and operating system.
Posted in Customer Service
02.02.18 9:35 PM